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Travelodge Canterbury Chaucer Central

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Travelodge Canterbury Chaucer Central
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459 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Bromley, United Kingdom
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 days ago NEW

We booked this place so we could celebrate my parents 40th wedding anniversary in Canterbury. We booked 5 rooms. There was ample parking as they have two car parks. Ask at reception for a permit, I didn't and had to pay the rest got it for free! We received a lovely warm friendly greeting when we arrived. We mentioned about... More 

Review collected in partnership with Travelodge

Helpful?
Thank dan5577
TravelodgeUK, Nicolas from the Social Media team at Travelodge Canterbury Chaucer Central, responded to this review

Thank you for submitting your review of our Canterbury Chaucer Central Travelodge. We are so pleased to learn that our hotel team were friendly and cheerful and your room was clean and comfortable. We aim to offer great value stays with a high level of service to all who pass through our doors and we are thrilled to see that... More 

Petaling Jaya, Malaysia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW

We booked this hotel for our son graduation for the central location which is near the Canterbury Cathedral where the ceremony is held. Its closed to attractions, restaurants. shopping, bus station, train station etc. Overall the the customer service is reasonably good. We stayed at a family room at the ground floor. Comfortable bed and clean room. But there is... More 

Helpful?
Thank FLS8
TravelodgeUK, Nicolas from the Social Media team at Travelodge Canterbury Chaucer Central, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one due to the comfort of your room and the service you received from our staff. Your feedback is invaluable and a... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
Reviewed 1 week ago

We booked a family room which was huge a double bed and 2 singles and large bathroom. What is great about this hotel apart from the price is the location and the friendly staff. It is basic but for £90 including breakfast and a chance to park for 24 hours (not many spaces) it was very good value and we... More 

Helpful?
Thank Kim B
Corsham, United Kingdom
1 review
Reviewed 1 week ago

Clean room & comfortable bed. well positioned to see Canterbury & the surround area. Parking on site is good as parking around the city centre is expensive. Could do with more storage for clothes, rather than having to leave these in the suitcase

Review collected in partnership with Travelodge

Helpful?
Thank Christine S
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

We fully appreciate that you have taken the time to leave your positive comments regarding your stay at Canterbury Chaucer Central Travelodge. Your feedback is really important and detailed comments like yours will help us improve our guest experience. We are really pleased that you enjoyed the cleanliness of your room and that you received a high level of service... More 

Brighton, United Kingdom
Level Contributor
206 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 1 week ago

Stayed here one night for work last week. Was very cheap. Parking was a bit confusing, the machine didn't work though the girl on the desk just gave a note to leave on the windscreen which was fine. She was friendly and then was given the key to my room. Room was very small, a double bed and small desk... More 

Helpful?
1 Thank oliblob
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Canterbury Chaucer Central, responded to this review

Thank you very much for submitting your review. We are sorry to hear of the disappointment you faced whilst staying at Travelodge Canterbury Chaucer Central Detailed feedback like yours is very important to us and we have passed your comments onto the hotel manager as this is far from the service we strive to provide. Thank you very much for... More 

Rustington, England, United Kingdom
2 reviews
Reviewed 1 week ago

I have stayed here previously and had a nice room on the first floor. This time we were stuck up on the 2nd floor, room was very small. Narrow gap down right side of bed limiting access, no bedside tables or wide headboard to put tea cup on. No chair and no mirror in the dressing area. Shower hose was... More 

Helpful?
Thank Samantha W
TravelodgeUK, Shannon from the social media team at Travelodge Canterbury Chaucer Central, responded to this review

We apologise for the issues you experienced during your stay with us at Travelodge Canterbury Chaucer Central. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your... More 

Chichester, United Kingdom
1 review
Reviewed 2 weeks ago

Helpful staff , big comfortable beds, adjustable heating. Double and family rooms at top were massive, single room was a bit small for the same price. Everything you need for a night away. Old building.

Review collected in partnership with Travelodge

Helpful?
Thank ChiMelA
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago via mobile

2 nights here was ok. Hotel a bit basic for more. But for a cheap place to stay right in the centre of the city it was good. Plus points were price, location and quiet bedroom On the negative side room basic, limited public areas and would like a comfy chair in the room. Would still return as long as... More 

Helpful?
Thank Paul H
TravelodgeUK, Remy from the Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

Thank you for submitting your review. We are pleased to learn that your stay was overall positive and you enjoyed our hotel location. Your feedback is very much appreciated and we'll be more than happy to pass a copy of your comments onto our hotel team. Thank you again for your review, we look forward to seeing you again soon. More 

Beaconsfield, United Kingdom
Level Contributor
98 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 weeks ago via mobile

Decent, spacious if sparse room - see photo of "wardrobe". Comfortable king-size bed. Room was warm and you could open the windows (a little way), but no air conditioner which could make it uncomfortable in the summer - not a problem for us as we were staying over the first cold weekend in November. Reasonable shower - didn't try the... More 

Helpful?
Thank meadowend51
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

It's reassuring that our Canterbury Chaucer Central Travelodge provided a great experience. We're pleased to learn your stay was great value and your room was clean and cosy despite the November chill. We aim to provide a comfortable stay for our guests, so we're happy to hear this has been achieved. Please rest assured we will pass your feedback to... More 

London, England, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

Good place to stay. Convenient location and pleasant staff. Rooms clean and tidy. The stairwell is a bit tired but the room made up for it. The sink was a bit clogged with water going down slowly. Not enough to be annoying.

Review collected in partnership with Travelodge

Helpful?
1 Thank Paul W
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Canterbury Chaucer Central, responded to this review

We're delighted to hear our hotel team were kind and friendly throughout your recent stay with us at our Canterbury Chaucer Central Travelodge, please allow us to thank you for sharing your lovely feedback. We are sorry to hear your sink was not draining correctly during your stay, we do hope this was mentioned to the hotel team to resolve.... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Official Description (provided by the hotel)
Hotel built around attractive old House & retaining Regency appearance & atmosphere. ... more   less 

Additional Information about Travelodge Canterbury Chaucer Central

Address: 63 Ivy Lane, Canterbury CT1 1TU, England (Formerly Swallow Chaucer Hotel)
Region: United Kingdom > England > Kent > Canterbury
Price Range: RM269 - RM466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Canterbury Chaucer Central 3*
Number of rooms: 60
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Also Known As:
Travelodge Canterbury Chaucer Central Hotel Canterbury
Swallow Chaucer Canterbury
Hotel Swallow Chaucer
Chaucer Hotel Canterbury
Travelodge Canterbury Chaucer Central Kent
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Canterbury Chaucer Central staff and other travellers.
4 questions
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Brighton, United Kingdom
over a year ago
New York City, New York
travelling
over a year ago

See all questions (4)

Questions? Get answers from Travelodge Canterbury Chaucer Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift in the hotel. If you have problem climbing stairs, request for ground floor room”
 of 5 bubbles FLS8, 28 Nov 2016 | Read review
“Ask for ground or first floor”
 of 5 bubbles 90samanthaw, 21 Nov 2016 | Read review
“second floor room was very small and with two flights of stairs and no lift I found it heavy going”
 of 5 bubbles Duncan60, 13 Oct 2016 | Read review
“Both the rooms we had couldn't be classed as 'good'. Basic and very cramped and stuffy”
 of 5 bubbles 45JaneD, 20 Sep 2016 | Read review
“Dont get ground floor. There are rooms right outside reception.”
 of 5 bubbles DekkaC, 17 Sep 2016 | Read review
5 of 5
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