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06/08/2017 07/08/2017
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    Best Western Plus Dover Marina Hotel & Spa

    Waterloo Crescent, Dover CT17 9BP, England
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$145
    US$106
    SAVE US$39
    US$145
    US$106
    SAVE US$39
    US$145
    US$106
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    Traveller (272)
    Room & Suite (231)
    Dining (91)
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    Overview
    • Excellent26%
    • Very good39%
    • Average19%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “sea front” (96 reviews)
    “sea view” (76 reviews)
    “afternoon tea” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Premier Inn Dover Central (Eastern Ferry Terminal) Hotel
    1,822 reviews
    #1 of 9 hotels in Dover
     
    Ramada Dover
    878 reviews
    #1 of 1 hotels in Whitfield
     
    Loddington House
    125 reviews
    #7 of 9 hotels in Dover
     
    Premier Inn Dover (A20) Hotel
    760 reviews
    #2 of 9 hotels in Dover
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,143)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 1,059 reviews

    Reviewed 4 days ago via mobile

    Went for a snack, ordered sandwiches and sweet potatoes fries The menu said hand carved ham sandwich, what came was a piece of wafer thin wet shiny cheap ham on thin limp bread, potatoes fries were under cooked I complained to the waiter, nothing was...More

    Thank ads3670
    Response from bwmarina, General Manager at Best Western Plus Dover Marina Hotel & SpaResponded yesterday

    Dear ads3670, Thank you for completing a review regarding your recent visit to our hotel. I am so sorry to hear that the quality of food and service was not to our usual high standards during your visit. Both our Head Chef and the Food...More

    Reviewed 5 days ago via mobile

    We had great expectations, the hotel is overlooking the marina and seemed cosy. We booked in the afternoon and when arrived around 18 pm, the room was not cleaned and ready. We were asked to wait 30 min. We were tired and asked if could...More

    Thank Vibeke B
    Response from bwmarina, General Manager at Best Western Plus Dover Marina Hotel & SpaResponded yesterday

    Dear Vibeke B, Thank you for your valuable review. I am so sorry to hear that your room was not ready when you arrived and your expectations were not met. Unfortunately as a listed building that is over 187 years old, we have been unable...More

    Reviewed 1 week ago

    Came on Tuesday 4th July for a Groupon spa day, Vicky the spa therapist was great and my massage was fantastic, as was the afternoon tea served by Parshad. There was a very helpful barman too and we both thoroughly enjoyed all aspects of our...More

    Thank aggielambert
    Response from bwmarina, General Manager at Best Western Plus Dover Marina Hotel & SpaResponded yesterday

    Dear aggielambert, Thank you very much for your review on your recent visit to the Spa. I am glad to note that you have enjoyed your treatment and the afternoon tea. Thanks a lot for your kind words on Parshad and the bar staff. I...More

    Reviewed 1 week ago

    my brother in law booked two rooms for the 27th june as he was going on the disney cruise. the room we stayed as very noisy . The next morning we got up and went down to the restaurant and asked about breakfast the man...More

    Thank skinnyminnie60
    Response from bwmarina, General Manager at Best Western Plus Dover Marina Hotel & SpaResponded yesterday

    Dear skinnyminnie60, Thanks a lot for your review. After investigating this incident thoroughly, it is evident that this was a huge misunderstanding. The staff member who was explaining the breakfast options we have, had tried to explain the buffet breakfast we have in the restaurant...More

    Reviewed 1 week ago via mobile

    Having stayed there before we wondered what it would be like this time. It was back to its best with a nice room, everything clean and tidy, all the staff seemingly interested in their jobs and all very helpful. The evening meal was very good...More

    Thank Rob N
    Response from bwmarina, General Manager at Best Western Plus Dover Marina Hotel & SpaResponded yesterday

    Dear Rob, Thanks a lot for your wonderful review. I am pleased to note that you have enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future. Thank you & Best regards, Thusitha Sumanasekera General Manager

    Premier Inn Dover Central (Eastern Ferry Terminal) Hotel
    1,822 reviews
    #1 of 9 hotels in Dover
     
    Ramada Dover
    878 reviews
    #1 of 1 hotels in Whitfield
     
    Loddington House
    125 reviews
    #7 of 9 hotels in Dover
     
    Premier Inn Dover (A20) Hotel
    760 reviews
    #2 of 9 hotels in Dover
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$83 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, HRS and Evoline ltd so you can book your Best Western Plus Dover Marina Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Kent >
    • Dover
    • Also Known As
    • Best Western Dover Marina Hotel And Spa ,
    • Best Western Dover Marina Hotel Dover ,
    • Best Western Plus Dover Marina Hotel & Spa Kent
    Add Photo Photos
    Traveller (272)
    Room & Suite (231)
    Dining (91)
    Pool & Beach (11)
    Hotel & Grounds (234)
    Bathroom (17)
    Nearby
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    2.82 km away
     
    The White Cliffs Hotel
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    Premier Inn Dover Central (Eastern Ferry Terminal) Hotel
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    The Swingate Inn and Hotel
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    Nearby Restaurants
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    The Happy Chef
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    Nearby Attractions
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    .29 km away
    Western Heights
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    Ask a question
    Questions & Answers
    Amy S
    12 June 2017|
    Answer Show all 4 answers
    Response from Sandra B | Reviewed this property |
    Hi Amy, 2pm onwards for check-in and 10am checkout. Regards
    0
    Votes
    dstanewick
    18 March 2017|
    Answer
    Response from bwmarina | Property representative |
    Hi, Thank you for your message. Unfortunately we do not have a shuttle service from Gatwick. However we could help you order a taxi to pick you up from the Airport. If you would like us to organised this for you, could you... More
    0
    Votes
    Room Tips
    "Sea view rooms available. There is one lift and it's quite small."
    Read review
    "Ask for a room with a sea view, if that's what you would like - and preferably not on the top floor, as..."
    Read review
    "Anything facing the sea."
    Read review
    "Ask for a room with air conditioning."
    Read review
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