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We booked two double rooms at the Smith and Western hotel in Tunbridge Wells back in January at a discounted rate from booking.com.
However, at lunchtime on Thursday 25 May, less than 48 hours before check-in, we received a phone call from the hotel telling...More
I stayed here for 2 nights aware though I was in advance of the 'western'. However, I found it an incongruous mix of beautiful Native American pictures, tacky cowboy costumes and memorabilia and fine though partly hidden Victorian railway architecture, all set beside the Pantiles...More
As soon as we arrived we were greeted with a very warm welcome, and shown to our room. Every thing was as we expected and better. Our room was above the bar/restaurant and low music could be heard but it did stop at 23:00 hours....More
Unfortunately we were unable to stay as booked due to my son being rushed into hospital. I contacted the hotel and let them know very last minute. They were lovely and wished my son better. I was pleasantly surprised to find a few days later...More
Amazing service that would go the extra mile to make guest feel comfortable. Once morning we asked for low-fat yoghurt. Though apparently the kitchen ran out of low fat yoghurt, the waiter simply jumped into the next Sainsbury to get all the items needed.
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Free High Speed Internet ( WiFi )
Things to do
US$96 - US$152 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitEngland, the National Tourist Board.
Number of rooms
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Royal Tunbridge Wells
Also Known As
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells ,