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Smart and Simple Hotel

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1 room 2 adults 0 children
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Smart and Simple Hotel
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223 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Littlehampton, United Kingdom
Reviewed 3 days ago NEW

From the moment we arrived the service from all the staff was exceptional. We had a superior double room which was outstanding. With a bathroom as good as any 5 star London hotel, it included a modern bath as well as a large shower cabinet. Some attention is required throughout the hotel as some areas are looking tired but I...

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1Thank chrisdell2016
Hastings
Reviewed 2 weeks ago via mobile

Spent the night here with the Mrs last year and was very nice. Rooms were very clean, bed was very comfortable, shower was lovely, breakfast was really nice, staff couldn't do more to help and I'd book again without doubt.

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1Thank Dara M
London, United Kingdom
Reviewed 3 weeks ago

The Retreat is situated.in a beautiful position well set back off the road. It's a pleasant 10 minutes walk to the high street.We were so excited when we approached it but soon realized that there wasn't adequate parking. Upon entering the building we were greeted by a very professional receptionist but the smell of stale oil rang alarm bells. As...

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1Thank 89Sil
Reviewed 13 February 2017 via mobile

I stayed at the Smart and Dimple Hotel also known as The Retreat. My husband was in The Spire, Tunbridge Wells and I needed as budget hotel for the night. The reviews were varied but I decided to take a chance. From the moment I arrived the staff were all very helpful. I was shown to my room which was...

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2Thank Julie o
Reviewed 13 February 2017 via mobile

This hotel is now called tunbridge wells retreat and its just that really lovley ,the staff were super helpfull especially dan cause he is the man that can!!!!! Loved everything about this place defo be back

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2Thank jacindapoppy
London, United Kingdom
Reviewed 1 January 2017 via mobile

Totally recommend this hotel. I have had to stay at this Hotel over the Christmas period due to building works being carried out in my flat. This Hotel is In a central location, only 5 mins from the town centre, but nicely situated on a quiet road that faces the common. So best of both worlds in terms of shops...

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1Thank Roseofparis
Lancaster, United Kingdom
Reviewed 10 December 2016

Stayed overnight for work. Perfectly friendly and efficient welcome. Large, comfortable, clean room. Large wet room style style shower with an effective 'rain' arrangement - though the bathroom, as such, was small. Comfortable bed and good sleep. Breakfast served in a nice conservatory area. Very good cooked breakfast - and, yes - vegetarian sausage available, and at £7, extremely good...

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2Thank seanog57
Dorking
Reviewed 2 November 2016

What a disappointment. We had stayed at Smart and Simple exactly 10 years ago to celebrate a family friend's son's 30th birthday, now here we were back for the 40th. The Smart and Simple hotel we remembered was just that, no frills but a comfortable stay which was what we wanted at a decent price. This time around the place...

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1Thank Magglington
London, England, United Kingdom
Reviewed 30 October 2016

This hotel (now the Retreat) is right near the station, half way between the Museum and main shopping centre and the Pantiles. My room was clean and had all facilities and breakfast was superb. Service was excellent and all staff were polite.

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2Thank Steve T
Reviewed 21 October 2016 via mobile

What an awful awful hotel!! I wouldn't send my worst enemy here, staff are so rude (in particular a certain female member of staff) very unwelcoming and unhelpful. Supposed to stay for 7 days but checked out after 1! Dirty vile rooms and smells of sewage. 👎🏻👎🏻👎🏻👎🏻

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3Thank Georgie S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Smart and Simple Hotel, 39 refurbished bedrooms located in the heart of town. Other facilities include, bar, meeting rooms, secret garden and free wireless through-out. The hotel and rooms are exactly as you would imagine from the name smart and simple. All have flat screen televisions, en-suite facilities, complimentary hospitality basket, direct dial telephones. Some of our rooms over look the secret gardens and some overlook the Tunbridge Wells common. ... more   less 

Additional Information about Smart and Simple Hotel

Address: 54-57 London Road, Royal Tunbridge Wells TN1 1DR, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: RM297 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Smart and Simple Hotel 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Smart And Simple
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Questions & Answers

Here's what travellers have asked, with answers from Smart and Simple Hotel staff and other travellers.
3 questions
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Reading, United Kingdom
5 months ago
Royal Tunbridge Wells, United Kingdom

See all questions (3)

Questions? Get answers from Smart and Simple Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room two was large, faced the front and ground level (I think room one was similar)”
 of 5 bubbles seanog57, 9 Dec 2016 | Read review
“Not sure what to say as our room was pretty grim”
 of 5 bubbles Magglington, 1 Nov 2016 | Read review
“Choose a different hotel”
 of 5 bubbles JoeP801, 2 Aug 2016 | Read review
“ask for rooms facing the gardens this Weill eleviate the road noisr”
 of 5 bubbles mandyg580, 22 Jul 2016 | Read review
“not room 23 as it has an uncomfy bed”
 of 5 bubbles beardandbean, 30 May 2016 | Read review
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