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Castle Green Hotel In Kendal, BW Premier Collection

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#2 of 15 Hotels in Kendal
Certificate of Excellence
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Castle Green Hotel In Kendal, BW Premier Collection
Castle Green Hotel In Kendal, BW Premier Collection
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1,709 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Green Hotel In Kendal, BW Premier Collection
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Showing 1,693: English reviews
Lincs
Reviewed 27 August 2015

Rooms are a good size, and I asked for a quiet room which I got But I was not informed at check in that there are over 25 stairs to get to it, without a lift. Rooms numbered above 250 are in this area. I can manage stairs with a suitcase but it could be a problem for some. The...

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Helpful?
2Thank ChrisBoston
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

I would like to apologise for your disappointment with the areas you have highlighted. We should have informed you about the steps to your room at check in and offered luggage assistance. It is highly unusual to receive anything other than positive comments about our food offering and as such I will discuss your feedback with Justin our Executive Chef....

Reviewed 27 August 2015 via mobile

I would thoroughly recommend the Best Western Plus Castle Green Hotel. My family and I had a wheelchair accessible room on the second floor. I don't think I have ever stayed in a bigger room. The sink in the bathroom was difficult to reach but everything else was easy to use from a wheelchair. We ate in the pub both...

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Helpful?
Thank Mike C
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for your 5* review. I have shared your very kind words with both Shane and Lydia who were delighted to get a mention! Ben Mayou

Reviewed 27 August 2015

This Hotel is really excellent. It is modern on every sngle way one could demand on. The Gym is really large, air-condinoited, well equipped , and the pool is absolutely worth swimming in, not only splashing. It would have been nice, to stay a little longer, but it is hard to find any vacancies during main season ( yes, okay,...

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Thank Martina H
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

The hotel is very busy during the summer months but there tends to be more availability outside of holiday periods. Our hotel website allows you to check real time availability with best rates guaranteed. Ben Mayou

Somerset
Reviewed 27 August 2015 via mobile

I found my stay here faultless, an excellent location with lovely views and nice gardens. The staff are very good and the breakfast is to die for. My room was very clean and to a high standard. Recommended for business and especially pleasure 😄

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Thank SomersetRickyDude
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for recommending us to other travellers. We hope to see you again soon, whether it be for business or pleasure…! Ben Mayou

Sheffield, United Kingdom
Reviewed 26 August 2015

This was a last minute stay following an hectic weekend celebrating our Golden Wedding Anniversary and my sister's birthday. We had asked for rooms together on upper floors with garden views but were given rooms with no views. Our room actually had huge extractor pipes outside the window. We requested a change of room which was given but this meant...

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Helpful?
1Thank BarbaraandDavid12
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

I would like to apologise that we were not able to allocate rooms which matched all the elements of your request. It would seem that on this occasions the Reception team prioritised the need for rooms next to each other at the expense of a view. If there were rooms available which would have allowed you to be together and...

Maldon
Reviewed 25 August 2015

We unfortunately only stayed here for one night but wish it could have been longer - next time it will be! From the moment we stepped into this hotel, things got better and better, From the welcoming Reception staff to the lovely room with great views then onto the fantastic swimming pool before an excellent dinner in the restaurant followed...

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Thank MaldonFrankie
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for your extremely positive comments. Remember to book your next stay directly with us to be guaranteed the best available rates. Ben Mayou

Wigan, United Kingdom
Reviewed 25 August 2015

Very comfortable rooms beautiful views ,lovely breakfast ate at the pub on site for both night good food . This hotel is only 10 min away from lake windermere .Great place for a lovely relaxing break away

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Thank Sandra J
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Another ‘Excellent’ review! Ben Mayou

Chippenham, United Kingdom
Reviewed 25 August 2015

This was a hotel which pretty much excelled at everything. But high on my list of plus points were the staff who were universally helpful, friendly and welcoming. The setting for the hotel is wonderful and the restaurant is well worth a visit. Food portions were perfect for us and the quality of the meal was excellent. We stayed twice...

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Thank G_MacDonald_11
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for sharing your experience with others. We hope to see you again soon Ben Mayou

Reviewed 24 August 2015

A nice hotel with large rooms, comfy beds but the showers are built for stick people. Neither myself or my husband are large people but we kept banging elbows on the shower walls, toilets on planes are larger than the shower. There were traces of mould in the shower also. No consideration is given to parking for hotel guests sometimes...

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Helpful?
1Thank Penewe
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for your ‘Very Good’ review We do have many rooms with showers over the bath which can be requested at the booking stage. Sincere apologies for the cleanliness which has been addressed by Lorraine our Housekeeping Manager. I am pleased to report that we are in the process of replacing carpets in 36 rooms. In addition to this...

Doncaster, United Kingdom
Reviewed 24 August 2015 via mobile

Nice location, short taxi ride to Kendal centre (cheap as well)! Hotel is set in nice grounds with a lovely view and the beds are extremely comfortable!! Rooms aren't the biggest but nicely decorated!! Staff helpful, recommended a nice Italian called Paulo giannis(again worth a visit) Worth a stay if your in or around Kendal

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Thank Solomon23
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for your review. We are ideally placed as a base from which to explore the Lakes or for a night out in Kendal. Ben Mayou

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 

Additional Information about Castle Green Hotel In Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel In Kendal, BEST WESTERN PREMIER Collection)
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: RM529 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel In Kendal, BW Premier Collection 4*
Number of rooms: 99
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District
Hotel Style:
#1 Family Hotel in Kendal
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Castle Green Hotel In Kendal, BW Premier Collection staff and other travellers.
17 questions
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Questions? Get answers from Castle Green Hotel In Kendal, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get written proof of everything or you will be dissapointed, you may very well still even with that.”
545leet, 15 Apr 2017 | Read review
“Room at the front with views over the castle”
marcyNorthYorkshire, 12 Apr 2017 | Read review
“Stayed in room 143 lovely size and facilities”
  • Lovely room flooded with light
3nglish, 31 Mar 2017 | Read review
“Some rooms are a fair walk with no lift access, so check with reception when booking if that would be a problem for you.”
paal48, 5 Mar 2017 | Read review
“Ask for a garden view a little more expensive but worth it.”
catherine064, 17 Feb 2017 | Read review
5 of 5