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Castle Green Hotel In Kendal, BW Premier Collection

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#2 of 15 Hotels in Kendal
Certificate of Excellence
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Castle Green Hotel In Kendal, BW Premier Collection
Castle Green Hotel In Kendal, BW Premier Collection
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1,683 Reviews from our TripAdvisor Community

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There are newer reviews for Castle Green Hotel In Kendal, BW Premier Collection
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Showing 1,667: English reviews
Manchester, United Kingdom
Reviewed 28 July 2015

We held our wedding at this venue and I couldn't have asked for a better place. From start to finish the hotel staff were very professional and knowledgeable. Nothing was too much trouble and believe me I was asking them lots of questions and requesting lots of things to be done. They are also very helpful in suggesting local suppliers...

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Helpful?
Thank Ingrid M
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Over the years we have become extremely popular as a wedding venue and this review shows why this might be the case! If you are trying to decide on a venue for your big day then why not pop along to our Open Day on Sunday 13th September? You will be able to see our function rooms set up for...

Brighouse, United Kingdom
Reviewed 27 July 2015

Treated ourselves to room with balcony, great views of countryside. Plenty of parking with lovely grounds to wander through just outside Kendal town centre. Friendly reception staff, best to book room overlooking the gardens at front of hotel if possible. We stayed 3 nights and ate at Alexander's Pub next door in hotel grounds. We rang to book for first...

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Helpful?
Thank Sue A
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for taking the time to share your experience of our hotel and the Lake District. We hope to welcome you back for your third stay in the not too distant future! Ben Mayou

Preston, United Kingdom
Reviewed 27 July 2015

We have had another wonderful stay at this hotel. The staff just can't do enough to make sure your stay is perfect. We like this hotel so much we got married there 7 years ago and love to return. Kendal is a great location for a visit to the lake district and you can use the leisure center to relax...

Review collected in partnership with Best Western GB
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Thank Stephen K
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

We have many guests who return regularly and the team love welcoming back familiar faces. Thank you for spreading the word which we hope will encourage others to try us for the first time. Ben Mayou

York, United Kingdom
Reviewed 27 July 2015

Good location and can walk into Kendal. Lovely restaurant albeit food was average and the system for breakfast not the best by far. Great Spa facilities. Room compact with semi industrial view but very clean. Staff were on the whole exceptional and well trained. Rob in the restaurant gets a special mention, he tried very hard and was very good....

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Helpful?
Thank Jim B
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for your review. Sincere apologies for the problems you experienced with breakfast and the wifi. We have had some faults with our Broadband which I’m pleased to say have now been rectified. Please contact me directly next time you are planning to stay with us and I will personally oversee the arrangements and ensure you are allocated a...

Liverpool, United Kingdom
Reviewed 26 July 2015

After paying for a luxury weekend at this hotel as a surprise for my husband we were both very let down and disappointed. I booked a room with a balcony, which you could just about manage to sit out on and included prosecco and chocolates in the package with breakfast and evening meals. The restaurant staff are so miserable you...

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Helpful?
Thank Gaynor M
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

The last thing we wish is for any guest to leave disappointed and as such I was delighted to be able to speak with Gaynor M regarding her recent stay. I’m pleased to report that she is willing to give us another chance and intends to stay with us again in the future. Ben Mayou

Lancaster, United Kingdom
Reviewed 25 July 2015

My wife and I celebrated our wedding reception at Castle Green on Saturday and what a wedding it was! We were overwhelmed with the work they put in to make our day go as smoothly and stress free as possible. From the initial meeting with Janine to the day itself, we were put at ease and guided through the wedding...

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Thank Joseph W
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

We love nothing more than making dreams come true! Nicola and Janine in the Sales office help with all the planning and aim to take the stress away from such an important day. Then on the day we have Christine our Banqueting Manager who has been looking after weddings at Castle Green for the last 18 years! So if you...

Warwick, United Kingdom
Reviewed 25 July 2015

Before arriving at the hotel, there had been three phone calls concerning an extra bed for my granddaughter. We arrived in the afternoon, hoping to go swimming. Swimming times for children are very limited, and we only had half an hour left. Therefore my daughter went directly with her daughter while I took the bags to the room. The receptionist...

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1Thank Mandy C
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

It is always disappointing when we fail to execute every aspect of a guests stay with us. I am however pleased that I was able to speak with Mandy C to personally apologise and better understand how things went wrong on this occasion. We are committed to offering the best possible service at all times which is reflected in the...

Uphall, United Kingdom
Reviewed 23 July 2015 via mobile

Just back from a long weekend at this great hotel all staff very friendly we ate in both the restaurant and alexanders pub and the food in both was excellent the room was both comfortable and quiet we would highly recommend this hotel

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Thank Patrick R
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Thank you for reviewing your stay with us. Having two very different dining options in the hotel does prove extremely popular with our guests. Alexanders Pub located in the grounds offers traditional pub classics in relaxed informal setting. The Greenhouse Restaurant and Bar benefited from a £250k refurbishment earlier in the year so if you are looking for modern contemporary...

London, United Kingdom
Reviewed 23 July 2015

A lovely hotel with a nice swimming pool and well appointed gym. My bathroom was modern, clean and had lots of space to set out my increasing number of pots & potions. All the staff I encountered were genuinely friendly and helpful and the hotel was spotlessly clean throughout. The beds were comfortable and if you take the trouble to...

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Helpful?
Thank ray829
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

A comfortable night’s sleep and friendly helpful staff, what more could you ask for in a hotel! We hope to see you again soon Ben Mayou

Reviewed 21 July 2015 via mobile

We enjoyed our 3 nights in this great hotel. Excellent rooms ,very quiet if you on the far part ,forest view. Breakfast is excellent! Staff are very kind ,the hotel is very nicely decorated as well. We had one dinner in the pub,which is good ,but the food in the main hotel restaurant is really top ( more expensive than...

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Helpful?
1Thank Shany C
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review

Many thanks for sharing such a positive assessment of your three night stay. I hope that your comments will convince other travellers to book with us for the first time! Ben Mayou Ps. Book directly with us to be guaranteed the best available rates.

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 

Additional Information about Castle Green Hotel In Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel In Kendal, BEST WESTERN PREMIER Collection)
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: RM487 - RM780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel In Kendal, BW Premier Collection 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District
Hotel Style:
#1 Business Hotel in Kendal
#1 Romantic Hotel in Kendal
#1 Family Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Castle Green Hotel In Kendal, BW Premier Collection staff and other travellers.
16 questions
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Questions? Get answers from Castle Green Hotel In Kendal, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are a fair walk with no lift access, so check with reception when booking if that would be a problem for you.”
 of 5 bubbles paal48, 5 Mar 2017 | Read review
“Ask for a garden view a little more expensive but worth it.”
 of 5 bubbles catherine064, 17 Feb 2017 | Read review
“Rooms looking out towards Kendal have great views”
 of 5 bubbles brianm934, 15 Feb 2017 | Read review
“Rooms can be upgraded if required. Standard rooms are fine.”
 of 5 bubbles thecruisers, 14 Feb 2017 | Read review
“Modernised rooms are good”
 of 5 bubbles Si1964, 12 Feb 2017 | Read review
5 of 5