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Riverside Hotel

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Traveller (253)
Room & Suite (144)
Dining (48)
Overview
  • Excellent35%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“the river”(287 reviews)
“swimming lessons”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,207)
Filter reviews
1,193 results
Traveller rating
431
476
199
59
28
Traveller type
Time of year
LanguageEnglish
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431
476
199
59
28
Show reviews that mention
All reviewsthe riverswimming lessonsleisure facilitiessauna and steam roomswimming poolkendal castlecar parklovely hotelself servicetown centrefamily roomgood sizeironing boardevening mealbreakfast was buffet stylenight breakshort break
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1 - 5 of 1,193 reviews
Reviewed 5 days ago via mobile

This hotel is ideally placed for easy access to town centre and has the bonus of having resident parking. Double room we had was very comfortable and the rest of the hotel looked clean and well appointed. However my reason for marking the hotel down...More

Thank Ian M
Response from The_ManagerSLH, Manager at Riverside HotelResponded 4 days ago

Thanks for your review and helpful comments on areas we can improve. We work hard to offer our guests a tasty buffet breakfast that will set them up for the day and we apologise that this wasn't the case during your stay. We'll redouble our...More

Hotel's Favourite
Reviewed 15 February 2018 via mobile

Just had a wonderful 3 days at the Riverside. A well located hotel just over the bridge to the town centre. Good service by all staff, rooms were very clean and spacious overlooking the river , the breakfast was tasty and it was nice to...More

5  Thank needsholiday
Response from The_ManagerSLH, Manager at Riverside HotelResponded 16 February 2018

Thanks very much for your visit and wonderful review. We love 5 star ratings and it helps us to no end so thanks for that too! All of the staff and chef too appreciate your comments about their hard work and service. With a future...More

Reviewed 6 days ago

This was our second visit to the Riverside Hotel along with our 12 year old son and two small dogs. We love the Riverside and was not disappointed on our return visit, overall staff friendly, just the odd one or two 'younger' staff who seemed...More

1  Thank SteveandLynne
Response from The_ManagerSLH, Manager at Riverside HotelResponded 4 days ago

Thanks for visiting again and taking the time to write your lovely review. As always, we are delighted that you enjoyed your stay and we are, of course, grateful for your helpful constructive feedback! We couldn't be happier to read your comments about our leisure...More

Reviewed 1 week ago via mobile

We had a one night, stopover stay at the Riverside. The welcome was good, the room was pleasant and clean and it was conveniently placed in the hotel considering we had a dog with us. Car parking was also good - undercover and near the...More

Thank Peter L
Response from The_ManagerSLH, Manager at Riverside HotelResponded 1 week ago

Thanks very much for your review. You've given us some great feedback as well regarding how we can improve our dog-friendliness in regards to breakfast and allocating larger rooms for those with larger dogs. Staff normally do help when dog owners eat breakfast in the...More

Reviewed 2 weeks ago

Kendal is a lovely town with access to amazing countryside , the gateway to the Lakes and all that . This hotel is positioned right on the river , in the centre of town but doesnt capitalise on its position . Whilst the rooms are...More

Thank w h
Response from The_ManagerSLH, Manager at Riverside HotelResponded 1 week ago

Many thanks for your review. We have worked hard over the years to keep the hotel updated, including the menu. The bar menu, in particular, caters to a variety of diets and we are always looking to improve in this matter. Thanks for the comments!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$119 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$119 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (253)
Room & Suite (144)
Dining (48)
Pool & Beach (1)
Amenities (15)
Questions & Answers
Ask a question
juleswils
25 February 2018|
Answer
Response from Barbara R | Reviewed this property |
sorry for late reply, we checked in at 2.30 and our room was ready
0
Votes
juleswils
25 February 2018|
AnswerShow all 3 answers
Response from The_ManagerSLH | Property representative |
Hello, thanks for your question. Check-in is at 3pm as Barry mentioned!
0
Votes
needsholiday
4 February 2018|
AnswerShow all 3 answers
Response from The_ManagerSLH | Property representative |
Hello and thanks for your message. Barry has given a great answer. To add a bit more, we don't offer beauty treatments but as Barry also said, some good places right nearby in Kendal do. Hope that helps!
1
Vote
Room Tips
"No air conditioning so don’t stay on hot dsys"
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"take a room nearer the bridge for better views, away from the bridge if you want to lie in"
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"Try to get one close to reception!"
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"upper floors tend to be better for noise"
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