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Riverside Hotel

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#5 of 15 Hotels in Kendal
Certificate of Excellence
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1 room 2 adults 0 children
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Riverside Hotel
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957 Reviews from our TripAdvisor Community

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Showing 947: English reviews
Kent, United Kingdom
Reviewed 14 January 2017

That got your attention. Fantastic. The lady on reception was very good. When I told her I was ordering pizza from dominos,she offered to bring me a knife and fork.... bless x Couple of negatives, shower head is set low for tall people,so you have to crouch a little. Breakfast was not very warm. However,still rated 5 stars. Good price....

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Helpful?
2Thank Elvis P
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

You definitely got out attention and after our heart attacks subsided we were happy to read your comments. Thanks for your helpful and constructive feedback as well as all of your kind comments about your stay. Perhaps spare the next hotel you review from similar feelings and title your review something positive! Thank you.

Reviewed 12 January 2017 via mobile

Stayed here for a night on 7/01/2017. Lovely welcoming staff who checked us in sufficiently. The room was spacious with everything you need with a window looking out onto the river. The room has great facilities for tea and coffee and the breakfast was 5 star and fabulous value for money! The hotel itself is situated a 3 minute walk...

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1Thank lisa r
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and for posting your 5 star review; it means a lot to us. I'm delighted you had such an enjoyable stay with us including your breakfast and interactions with staff. Thank you for recommending us to others and we hope to welcome you back again as well.

Scarborough, United Kingdom
Reviewed 8 January 2017

We booked this as 2 couples, for 2 nights over new year Adjoining rooms - great Rooms spacious and comfortable, very clean Bath and shower with toiletries Lovely gift in the room, chocolates and preserves. Dave - bar manager / quiz master was great However waiting staff in the dining room seemed to ignore us, having to ask for our...

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Helpful?
Thank DawnNTracy
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your review and stay. I'm delighted you had an enjoyable stay despite the niggles that occurred which we will sort out of course. Thank you for bringing them to our attention. We do hope you'll consider visiting again the next time you are in the area. Thank you.

Reviewed 4 January 2017 via mobile

Short trip away to the lakes and booked hotel on price and health suite. Hotel was excellent, easy to find, good parking and good staff. Rooms good size and decent bed, we had to cut stay short and staff really helpful as per paid room and still got a refund. Bar nice and food great Defo stay again

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Thank Alistair W
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and for your short and sweet review. We love 5 star ratings and we're delighted to have earned yours. Thanks for saying you would stay again. We hope you do!

Llandudno, United Kingdom
Reviewed 2 January 2017 via mobile

I stay here every year around December, from experience it's one of the best hotels in Kendal town centre. The rooms are all up to a good standard, kept very clean. The gym is also good for its size as well as the pool. The gym and pool is free to guests and the opening hours are very good for...

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Thank AshleyBeacall
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for visiting again and for taking the time to post your nice review. I'm happy you had another enjoyable stay and appreciate the feedback on areas we can improve too. the building can be quite warm, especially with any sort of sun beaming down and also reflecting off of the river. We do provide fans in each room...

South Yorkshire, United Kingdom
Reviewed 2 January 2017

A family of 3 adults staying between Christmas and New Year 2016. Would definitely stay again, the hotel was lovely and clean. The bedrooms were modern and had everything you needed and the beds were extremely comfortable. The spa was great, very good facilities to use for free of charge (one of the reasons that we booked). A great location...

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Thank 2349Mel
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your 5 star review and stay. Your comments about the bedrooms, spa and location are much appreciated. Thank you as well for your constructive feedback on areas you feel we can improve, which is always helpful for us. Thank you for recommending us to others and I do hope to welcome you back again.

Reviewed 2 January 2017 via mobile

Fantastic stay for the New Year, can really recommend this hotel, all the staff are really friendly and helpful, the restaurant and food we can not fault anything, One of the waiters Liam was really helpful at helping to arrange for us to all sit together and everyone was very organised- especially organising the new year festivities - kendal is...

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Thank Susan R
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your stay and lovely review. It's nice to kick off the New Year with a lovely 5 star rating as well. All of the staff really appreciate your comments as well. We do hope to welcome you back again! Thank you.

Reviewed 30 December 2016 via mobile

We booked the riverside early December for somewhere to stay. We were getting married on 28th December. They booked us all in with no problem. Just us 3 kids and our 2 dogs. Nothing has been a problem... we had the loveliest stay. The staff were brilliant especially Jen on reception who had a 'can do' attitude to all our...

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Thank Mrshighton
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Lovely review from a lovely family. Thanks so much for posting your comments on tripadvisor; it really means a lot to all of us. We were honoured to host you and help during your intimate wedding; I'm so pleased everything went so well and you had such a lovely time. Hope to see you again. Thank you.

Manchester, United Kingdom
Reviewed 16 December 2016 via mobile

Staff were very friendly, helpful and pleasant. There was a welcoming atmosphere to the whole hotel. Rooms were of a good clean standard. Restaurant in the evening was warm and welcoming, food was good and portion size was large. Staff were attentive but not overly. Did not use leisure facilities so can not comment on them. Would stay there again,...

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Thank Mumdon
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your 5 star review and for your stay on your milestone birthday. We appreciate your nice comments about our staff and food as well. Thank you for recommending us to the others and we hope to welcome you back again. Thank you.

Glasgow, United Kingdom
Reviewed 14 December 2016

This was a good hotel for the value. we enjoyed or stay the meals were very good and the rooms comfortable with all the amenity's . we both found the staff friendly and helpful we also had a meal in the hotel which was very good could not fault the hotel during our stay there.

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Thank jimsmith347

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: RM437 - RM856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
15 questions
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the new part of the building”
 of 5 bubbles ssbaby, 14 Feb 2017 | Read review
“Quiet rooms are opposite the river but the rooms also on the front side of the hotel are quiet.”
 of 5 bubbles paulcJ4310PR, 9 Feb 2017 | Read review
“Ask for riverside room. 004 is right on the water”
 of 5 bubbles Gael01, 16 Jan 2017 | Read review
“A view of the river”
 of 5 bubbles 2349Mel, 2 Jan 2017 | Read review
“Rooms next to the bridge are very noisy due to people coming and going from the railway station and passing cars”
 of 5 bubbles TarlCaboto, 12 Dec 2016 | Read review
5 of 5