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White Cross Bay Holiday Park

Certificate of Excellence
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04/06/2017 05/06/2017
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White Cross Bay Holiday Park
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1,198 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
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Reviewed 2 days ago NEW

What a lovely place to have a great weekend break, fiancé booked it at short notice but it was excellent, very clean, very friendly staff nothing was to much trouble, one downside it's no centreparks but a great cheaper alternative.

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Helpful?
Thank Darren B
Hazlemere
Reviewed 5 days ago NEW

We stayed in a lodge with a view of the lake which was very comfortable which also had a hot tub in the decking. The site has a restaurant and bar which we used several times, the food and drink was well priced and the food was very good with happy hard working staff serving you.The lodge even had Sky...

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Thank JohnWHazlemere
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your recent holiday with us. We are so happy to hear that you enjoyed your holiday and found the facilities to be so great. We are so pleased that you enjoyed dining our in the Boathouse restaurant and found the staff to be so hard working and helpful. We look forward to...

Brierley Hill, United Kingdom
Reviewed 6 days ago NEW

White Cross Bay Holiday Park sells itself as a dog friendly place which unfortunately is not true. Dog friendly means that dogs are welcome but that is unfortunately not the case here. A lot of people with dogs must stay at this park and it is absolutely ridiculous and appalling that a supposed dog friendly holiday park has nowhere inside...

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Helpful?
Thank kerrytgg
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your holiday. We are sorry that you felt disappointed that you were not able to dine in the Boathouse Restaurant and bring in your dog. Unfortunately since the refurbishment we are not able to allow dogs in to the restaurant because it is carpeted throughout. We do as you say have a...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 5 days /4 nights,the caravan park itself is lovely,nice park for the children,lovely swimming pool with spa pool ,sauna etc !The staff were all friendly and helpful.My only negative was the people/shop management (1 in particular homeground coffee shop,avoid going there)in Windermere town,the people are mostly rude,ill mannered and seem to not have much time for...

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Helpful?
Thank ginahs24
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your holiday with us. It’s lovely that you were so happy with the park and found all the facilities to be so great. The swimming pool is very popular with our guests especially on a wet day. We are so pleased that you found all the staff so helpful. All the staff...

Durham, United Kingdom
Reviewed 1 week ago via mobile

I visited this campsite in May. Upon a very tiresome day I decided to retreat to the boathouse bar and restaurant onsite, a decision which I soon regretted. I ordered a chicken burger WITHOUT MAYONNAISE AND SALAD because I am allergic to egg, soon to find out that my burger arrived with mayonnaise, smothered excessively all over the bun. I...

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Helpful?
3Thank Kara L
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your holiday with us. We can only apologise that you had some issues while dining in our Boathouse Restaurant. We can ensure all our guests that all our restaurant staff are thoroughly trained to deal with a guests allergies or dietary requirements. We will certainly look into the issues you have raised...

Leeds, United Kingdom
Reviewed 1 week ago

We stayed at 4 Troutbeck a very modern Lodge 3 bedrooms 2 toilets and shower all the mod cons in the Kitchen even a beer fridge. The fridge freezer was massive,the beds never slept in a more cumfy bed while on holiday. The furnishings very modern remote fire that had different colour background and large TV that plays Dvds and...

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Helpful?
Thank 0987liz1234t
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your holiday. We are so pleased to see that you enjoyed your holiday here at White Cross Bay. It’s great to see that you enjoyed your lodge so much and we certainly agree that a hot tub is a perfect added extra to a holiday here. It’s great that your children enjoyed...

Warrington, United Kingdom
Reviewed 1 week ago

My husband, toddler and I recently stayed at White Cross Bay for a weekend break and couldn't fault it. The park is in a lovely spot on the lake and in a great location to explore the surrounding areas and attractions. I was really impressed with the customer service upon arrival. We were booked to stay in Bowness 45, we...

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2Thank Steph M
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you so much for your great review. It’s lovely that you found the park to be in such a great location right next to Lake Windermere and that you found us in the perfect place to explore the beautiful surroundings. We are so pleased that you enjoyed all our leisure facilities and the children’s parks and I’m really pleased...

Reviewed 1 week ago via mobile

A fantastic place to stay and chill couldn't fault our stay, gorgeous surroundings just perfect, can't wait to return ! All staff where helpful and friendly But an extra special Thank you to Josh,Sam,Molly and Laura for making my sons stay that little bit extra special thank-you.

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Helpful?
Thank chafam
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your recent holiday with us. We will pass your lovely comments on to Josh, Sam, Molly and Laura who will be so pleased to hear that they made your stay extra special. All our team here at White Cross Bay work extra to make sure all guests that stay with us have...

Ormskirk, United Kingdom
Reviewed 2 weeks ago

Arrived home today from a week stay in White Cross Bay holiday park. My father in law organised the trip through the Benevolent Fund, so it was a private lodge which we hired for the week. This lodge in particular was great but a few areas of improvement; shower in main bathroom was awful, the water literally just trickled out,...

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1Thank ginaharvey130284
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your recent holiday with us. We are so pleased to hear that you enjoyed your stay. We quite agree that the surroundings to the park are outstandingly beautiful. The swimming pool does run a booking system during peak times, this is so that the pool does not exceed comp . We are...

Lincolnshire, United Kingdom
Reviewed 2 weeks ago

The lodge is right at the back of the park, no where near the lake. There is no where to walk, except along the main road, outside the park. Troutbeck 10. It is very nice, but lacked proper cleaning. Boiler broken. Drawer front broken. Couldn't get the freesat to work. Electric fire impossible to work out, even with the instruction...

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Helpful?
Thank auburnhair5
CustomerServicePR, General Manager at White Cross Bay Holiday Park, responded to this review

Thank you for taking the time to review your recent holiday with us. I see that you booked direct so I hope that the booking agent that you booked with managed to rectify all these issues swiftly for you. If you would like to stay at White Cross Bay again please contact our team direct and we will be more...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Situated on the shores of Lake Windermere in one of the most idyllic and scenic locations in the very heart of the Lake District. White Cross Bay is set within picturesque woodland, and with red deer and rabbits as local residents, a break here is sure to take you back to nature. There’s something for everyone, whether you’re looking for a quiet break or active escape. Enjoy the indoor pool, gym, spa pool, sauna and steam room to feel totally rejuvenated. For the more adventurous there’s an abundance of local walking tracks with stunning views of the Lake District or try the Treetop trek in Brockhole National Park. White Cross Bay is located between Ambleside and Windermere so there is a wide variety of pubs, cafes, restaurants. Popular eateries in the local area are Pedros, The Flying Pig, The Drunken Duck, The Albert, Zefferellis and The Wild Boar that has a very special reputation locally and nationally for its quality of food and drink experience and White Cross Bay even have their own marina on Lake Windermere with boat launching facilities – a walk along the boardwalk to see the boats and ducks is a must! The perfect way to finish your day is with a homemade meal and drink in the restaurant and bar on site. Why not take advantage of our holiday childcare facility for children aged 2 - 8yrs, and enjoy a few hours to yourself? Simply call the park to book on a session. ... more   less 

Additional Information about White Cross Bay Holiday Park

Address: Ambleside Road, Windermere LA23 1LF, England
Region: United Kingdom > England > Cumbria > Lake District > Windermere
Hotel Class:5 star — White Cross Bay Holiday Park 5*
Number of rooms: 455
Also Known As:
White Cross Bay Leisure Park & Marina Hotel Windermere
White Cross Bay Leisure Park And Marina
White Cross Bay Holiday Park Windermere, Lake District, UK
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Questions & Answers

Here's what travellers have asked, with answers from White Cross Bay Holiday Park staff and other travellers.
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Questions? Get answers from White Cross Bay Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5