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New Hacketts Hotel

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534 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Glasgow, United Kingdom
Reviewed 2 days ago NEW

The potatoes were like cold 'Smash' instant variety and the sweet corn and the runner beans served on the metal tray as your sides dishes were like they were placed on the 'hot' tray straight from the cans. The goujouns were more like soggy fish fingers and nothing special, so all in all not a nice meal at all. My...

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Thank jimmy433
Edinburgh, United Kingdom
Reviewed 1 week ago

The breakfast and the evening meals were very good.. I would only mention the potatoes which I hope they may change reading this. The beef we had on race night after Aintree was top notch braised steak cooked to perfection. The service is excellent and staff very attentive and friendly. our twin room which we only showered and slept in...

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1Thank Helen B
Reviewed 2 weeks ago via mobile

Good price but very outdated hotel, couldn't swing a cat in the hotel room. If you're on a budget then you can't complain but if you've got the money try somewhere else. Staff all seem relatively friendly, hotel room isn't that clean.

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3Thank Holly C
newHacketts, Public Relations Manager at New Hacketts Hotel, responded to this review

We are sorry to hear that the room and cleanliness of the hotel was not to your satisfaction. We strive to keep our rooms and the rest of the hotel as clean as possible for our guests and we are sad to hear that it was not up to satisfaction this time. If you decide to come to Blackpool again...

Glasgow, United Kingdom
Reviewed 4 weeks ago

My second visit to this hotel, taking other guests with me, to whom I boasted about this hotel, food and entertainment. Can honestly say that the food was not a patch on my last visit although it was ok. There were occasions my husband could not eat as nothing on menu to suit him but he got by with a...

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Thank Izzymcc
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

We are sorry to hear that your visit was not as enjoyable as previous stays. We do try to create menus that accommodate to all tastes and we are sorry to hear that your husband was unable to eat anything this time. We are however pleased to hear that you will be returning to us in the future and we...

Fleetwood, United Kingdom
Reviewed 21 March 2017

My wife and I stayed here first weekend of March 2017 for the third time. We were part of a group of 146 naturists on our annual British Naturism Blackpool weekend. We stayed in room 502 and could not fault it. Warm clean and well maintained with a view over the Irish Sea. The weekend was fabulous and the friendly...

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Thank George B
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

We are pleased to hear that you enjoyed your stay here at Hacketts. We will look into your comments on the restaurant and hopefully we will be able to manage better when you come next year. Thank you for your comments and we look forward to seeing you next year!

Reviewed 19 March 2017 via mobile

The new Hacketts hotel when you arrive first impressions were not good but once get inside you will be pleasantly surprised. hotel Staff were brilliant and always there to help when needed and Entertainment was also brilliant. The food was good and the Rooms are small but clean and tidy. Doreen from Liverpool room 107

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Thank John Y
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

Thank you Doreen for your comments. We are pleased that you enjoyed your stay here with us and that the staff were pleasant, the food was good and that the room was to your liking. Thank you again and we hope to see you here soon.

Newcastle, United Kingdom
Reviewed 16 March 2017 via mobile

We visited New Hacketts hotel with a group of friends celebrating a birthday. I was a little apprehensive after reading mixed reviews online but was pleasantly surprised, I had read that the hotel was upgrading it's rooms and we found our room to be lovely, clean and modern. Beds were comfortable, we had a decent sized wardrobe, bedside tables and...

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Thank northern_phoenix85
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

We are pleased to hear that you had a good time at the hotel and that the food and entertainment were to your satisfaction. We have spent a lot of time and work improving the hotel for our guests and we are glad that your party were happy for the duration of your stay. Thank you for your comments and...

Edinburgh, United Kingdom
Reviewed 12 March 2017

This was my third visit with British Naturist at Hacketts and once again had a great fun time. A lovely greeting from Anne again and the rest of the hard working staff. They wish the Naturist crowd would come every weekend as we just get on and enjoy ourselves. We booked out every room in the hotel. No this is...

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Thank Danny C
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

So glad to hear that you had a pleasant stay with us once again and that everything was to your satisfaction. We are also pleased to hear that the restaurant staff managed well. We enjoyed your visit and look forward to seeing you all again next year.

Reviewed 3 March 2017 via mobile

We took our daughter for a weekend away for her 13th birthday on arrival Anne was lovely and sorted us out with a great room. Evening meals were great served by lovely friendly staff. Night time entertainment didn't dissapoint with Bernie Elvis Clayton and a very attentive bar man, Nick! They both made our daughter feel special on her landmark...

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Thank Mark B
New Hacketts H, Public Relations Manager at New Hacketts Hotel, responded to this review

Thank you for your lovely comments and I will make sure I pass these comments onto the staff mentioned in your review. It was a pleasure to have you stay with us and we are delighted that you all had a great time. We look forward to seeing you all soon. Thanks again.

Reviewed 28 February 2017

Just returned from a long weekend trip with a coach load of others. Hotel is fine. Not 5 star but you're not paying 5 star prices are you? Some of the rooms are a little small but you're only going to sleep in them. There were a few problems with the electricity supply in a couple of rooms but these...

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2Thank Robert T

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
New Hacketts Hotel, situated on Blackpool's Queens Promenade, with the beach on your door step and transport links across the road. It's a short journey to the town centre and many of Blackpoo's famous attractions. New Hacketts is an excellent choice for families, couples or groups. 101 bedrooms, all en-suite with tea/coffee making facilities, some with sea views of the beautiful Irish Sea. Enjoy freshly prepared meals by our very talented chef! Then sit back and relax in our bar lounge and enjoy an evening of entertainment. Bar snacks and alcoholic beverages are available 24 hours on request. Our friendly and helpful staff are here to assist you with any requests or requirements to ensure you have a most enjoyable stay. ... more   less 

Additional Information about New Hacketts Hotel

Address: 14-20 Queens Promenade, Blackpool FY2 9SQ, England (Formerly Hacketts York House Hotel)
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: RM254 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Hacketts Hotel 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hacketts York Hotel
Hacketts Hotel Blackpool
Hacketts York Blackpool
Hacketts York House Hotel Blackpool
Hotel Style:
#26 On the Beach Hotel in Blackpool
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Questions & Answers

Here's what travellers have asked, with answers from New Hacketts Hotel staff and other travellers.
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Questions? Get answers from New Hacketts Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra for an upgraded room with sea views.”
Z9531VKgeorgeb, 20 Mar 2017 | Read review
“Take pot luck.”
RobertT19, 28 Feb 2017 | Read review
“Don't go for rooms on floor 2 they are prone to power cuts on the lighting.”
biffaboo, 27 Feb 2017 | Read review
“Got a problem go and see reception they will sort it”
928gerardw, 5 Dec 2016 | Read review
“we find all rooms to be fine”
R2213ROkeithb, 21 Nov 2016 | Read review
5 of 5