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Hotel Sheraton

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365 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 4 weeks ago

Thank you all so much for our weekend it was wonderful, many thanks to Liz and Ange for everything they did to make our golden wedding run smooth. The hotel was under refurbishment but there was no inconvenience whatsoever Our room was spotless as it always is ,my family joined us on Saturday night and they really enjoyed it Once...

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Helpful?
1Thank Linda C
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Dear Linda, Sorry its taken me a little while to reply but thank you for your lovely review. A Golden Wedding Anniversary is definitely something to celebrate and I am thrilled we made it special for you. Keep celebrating and best wishes to you and your family Liz

Bolton, United Kingdom
Reviewed 4 weeks ago

We had a brilliant holiday last week , could not fault it in any way , two afternoon dance social and easy dancing one of them with refreshment as well , all complimentary .The food was very good and plentiful and one evening I fancied a meat which was not on days menu , no problem it was brought to...

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3Thank Hugh926
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Dear Hugh Thank you so much for your lovely email and also for his review on TripAdvisor. I agree it was a very special week indeed and if you are booking for next year, the date may change due to an early Easter in 2018. I have read out your lovely comments to the staff and I hope to see...

Glasgow, United Kingdom
Reviewed 4 weeks ago

This is my 3rd visit to this hotel and I can't fault it at all although they are doing refurbishment works it didn't really cause much of a problem, the only problem I had was there was no disabled toilet I spoke to someone who then in turn spoke to a lady I am presuming she was a manager or...

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3Thank Kim D
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Dear Kim Thank you for your very kind review, 5 out of 5, especially when the ladies disabled toilets were not completed. I am sorry for suggesting using the accessible toilet in the Gents, please accept me apologies. We are extending our ladies toilets from 4 cubicles to 6. All the plumbing was ready but we have had to wait...

Greater Manchester, United Kingdom
Reviewed 4 weeks ago

Visited this hotel in February it was a group booking. The food was excellent with very good service. Entertainment was very good and varied, something for everyone. My only negative was the pool area needs a refurb. I would definitely return and recommend for both couples & families.

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Helpful?
2Thank Christinetat
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Dear Christine, Thank you for your 5 out of 5 excellent review even though you saw areas which needed improvement. We have refurbished nearly half the bedrooms so we are going to decide on our 2018 refurbishment plans within a few months. The pool area is on our wish list, especially the changing rooms, but we have had thoughts of...

Liverpool, United Kingdom
Reviewed 16 March 2017

We are going back tomo to the Sheraton for 4 dsys we went last year and had a great time the is 15 of us so i think we will be having a good time the liverpool bells ladies we are going for saint patrick weekend xx

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1Thank collette f
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi It was lovely seeing you all again and you looked fantastic in your St Patricks outfits. I hope you enjoyed your stay again and thanks for bringing the Liverpool fun spirit to the hotel. Best wishes Liz

Reviewed 15 March 2017

This is a great hotel! Although the hotel was under refurbishment, it didn't affect our comfort during our stay. All the staff were so helpful and friendly - the service was 5*. Our room was immaculate and very spacious even with 4 beds. The parts of the hotel which have been refurbished, have been to a very high standard. This...

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5Thank Molly S
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Many thanks for your 5 out of 5 review and I am so glad you enjoyed your stay. The refurbishments have nearly finished and we will have 40 rooms to the same high standard of the one you stayed in. I hope you come again soon. Best wishes Liz

Reviewed 6 March 2017 via mobile

Had such a great weekend stay at The Sheraton. We stayed in the newly refurbished beach house room, the decor is very tasteful and has a lovely modern en suite walk in shower. All the staff were extremely friendly and helpful. My husband has food intolerances and they went above and beyond to ensure he was well fed and looked...

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3Thank Anji B
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Thanks so much for your fabulous review and I am glad you enjoyed the comfort of a Beach House room. More and more guests have food intolerances so I am glad you felt we catered for your husband well. Please come and stay again and well done on the Bingo. Best wishes Liz

Preston, United Kingdom
Reviewed 1 March 2017

Being so close to blackpool i had never thought of staying there for a holiday, but wesaw a last minute offer last august so we went, what a fantastic time we had, the bedroom was spotlessly clean although ver old fashioned as refurbishment had not taken place then. it had a lovely well heated swimming pool, entertinment for kids, bingo...

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Helpful?
5Thank B3449CBdianec
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Thanks so much for your very complementary review and I am so glad you enjoyed your stay with us so much that you came back. You will be pleased to know that we have started new menus with much better choice of vegetables including potatoes. This was something that we were aware of. If you come back please let...

Reviewed 20 February 2017 via mobile

We have just returned from a 3 day army reunion,,"every member was impressed with the standard of food ""the staff are so helpfull ,,highly recomended,,myself and wife have actually visited on 4 occasions ,"they have good entertainment for children and the artist for the adults are top notch,,"my name is eddie bates

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2Thank reunion22
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Mr Bates, Thank you for your fabulous review and I am sorry I didn't get the chance to see you during your stay. Alison my manager kept me updated and said how happy you all were with everything so I really hope I see you on your next visit. Best wishes to you and you fellow comrades Liz

Oldham, United Kingdom
Reviewed 18 February 2017 via mobile

Very good hotel we had one of the newly refurbished rooms excellent standard , swimming pool just like a warm bath lovely, hotel staff really friendly and helpful, entertainment every night also kids entertainment before the bingo

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5Thank Anthony S
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Thanks so much for your review and glad you made the most of the swimming pool too. I hope you come back soon as we have more refurbished rooms to choose from and the same friendly staff to look after you Many thanks Liz

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Situated opposite the sea on the Cliffs at Queen's Promenade, our 108 bedroom Hotel provides a warm welcome in contemporary comfort with staff who go that little bit further than other hotels to give you that great holiday experience. With 20 bedrooms fully refurbished and a brand new bar & lounge, we now showcase a gorgeous contemporary, yet cosy feel. Hotel Sheraton is also the perfect hotel for family breaks, with family character rooms decorated with familiar children's characters with a FREE toy for every child (and there's something for the adults too!) and don't forget your swimming costume for our heated indoor pool! But we're not just for families, it's perfect for all ages, with daytime activities such as indoor carpet bowls and dancing lessons. There's also nightly entertainment with bingo. We even have free coach excursions included in our midweek packages 10 months of the year! With added value holidays, new themed weekends and midweek breaks we hope there will be something for everyone to enjoy." ... more   less 

Additional Information about Hotel Sheraton

Address: 54-62 Queens Promenade, Blackpool FY2 9RP, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: RM409 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Sheraton 2*
Number of rooms: 108
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Also Known As:
Sheraton Blackpool
Blackpool Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sheraton staff and other travellers.
24 questions
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Glasgow, United Kingdom
over a year ago
over a year ago
Dunblane, United Kingdom
over a year ago

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Questions? Get answers from Hotel Sheraton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach Rooms”
Rosy_7, 20 Apr 2017 | Read review
“Worth paying a bit extra for a re-furbished room.”
MANILOW43, 17 Apr 2017 | Read review
“We had a room at the front of the hotel on the 3rd floor, no problem with noise from lift or road.”
pamelab183, 11 Apr 2017 | Read review
“Third Floor with Sea Views”
BryanJ48, 31 Mar 2017 | Read review
“Seaviews are good”
Hugh926, 28 Mar 2017 | Read review
5 of 5