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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$32
    US$113
    US$81
    US$113
    US$113
    Traveller (117)
    Room & Suite (42)
    Dining (15)
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    Overview

    • Excellent21%
    • Very good32%
    • Average25%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
    Premier Inn Leicester City Centre Hotel
    1,138 reviews
    #2 of 41 hotels in Leicester
     
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    834 reviews
    #6 of 41 hotels in Leicester
     
    Ramada Encore Leicester City Centre
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (812)
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    1 - 5 of 812 reviews

    Reviewed 2 days ago via mobile

    Stayed here for one night As attending a concert at De Montfort hall Checked in a bit early but room was ready and no problem Room 435 at the back of hotel very spacious very clean lovely comfy beds and everything you need Had a...More

    Thank candyNorthampton
    Reviewed 5 days ago via mobile

    Stayed 2 nights whilst working. The entrance is lovely as is the old building. Unfortunately the room was dark & dingy & not very clean. No drinking water in the room & when I queried this I was told water was for privileged customers only!!...More

    Thank Sara-Jayne F
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

    I am sorry to read your review and please be assured that all pricing and menu's are reviewed regularly, however, l am sorry for any misunderstanding you had whilst staying with us. My apologies also for the guidance you were given regarding our water policy....More

    Reviewed 5 days ago via mobile

    If you are planning on staying here, and you are not a regular, make sure you know your room if you want a quiet nights sleep. On arrival I was allocated a room by the lift shaft so I requested another quieter room, which was...More

    Thank ronnielfc
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

    Thank you for your feedback which will be shared with all the team to ensure no future repetition. We certainly feel we treat all of our guests the same regular or new and l am sorry if you felt differently. The building is 119 years...More

    Reviewed 6 days ago

    Stayed there for 1 night on a business trip. Rooms are really tiny & not very clean. You can hear the other rooms door closing. You can hear people talking while they pass form the corridor. In the bathroom of the room I had, the...More

    Thank Sandip71
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

    Thank you for your valuable feedback, however, l am sorry you did not enjoy all aspects of your stay with us. Please be assured that we do not take kindly to this type of behavior given to our guests and will speak directly to the...More

    Reviewed 1 week ago via mobile

    Our room was very small. No drawers in the room and no space in the tiny wardrobe. Tatty nets and uncomfortable pillows. Loved the building but the room was nasty. Breakfast was ok but nothing spectacular.More

    1  Thank Kay G
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

    Thank you for your feedback, however, l am sorry that you did not enjoy your stay which is disappointing as exceeding all of our guests expectations is our goal. Please be assured that your comments will be shared with the relevant personnel to ensure no...More

    Premier Inn Leicester City Centre Hotel
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    Hotel Maiyango
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    #18 of 41 hotels in Leicester
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$87 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Leicester
    Photos
    Traveller (117)
    Room & Suite (42)
    Dining (15)
    Hotel & Grounds (92)
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    Questions & AnswersAsk a question
    leandaljc
    Where is the nearest parking
    4 August 2016|
    Answer Show all 5 answers
    Response from guestwithstandards | Reviewed this property |
    Yes, there is a large Carpark - though not actually in the Hotel, but behind it - which I believe is shared with other local businesses. Exit from the Carpark is via ticket operated barriers out onto a back street roughly... More
    0
    Votes
    rro74
    I have booked through a,third party web site my price says it's room only how much would breakfast if purchased at the hotel please??
    5 May 2016|
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    Denisekaron
    I'm due to attend the Lou Lou vintage fair, could you please give me a price for parking. Many thanks Denise
    21 April 2016|
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    Room Tips
    "Stay somewhere else"
    Read review
    "Quietest rooms are internal but no view."
    Read review
    "Asked for room with bath and got it"
    Read review
    "Stay somewhere else"
    Read review