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04/06/2017 05/06/2017
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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$161
          US$81
          US$161
          US$81
          US$161
          US$81
          Traveller (123)
          Room & Suite (42)
          Dining (15)
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          Overview
          • Excellent21%
          • Very good32%
          • Average25%
          • Poor12%
          • Terrible7%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          4.0 Star Hotel
          All hotel details
          Premier Inn Leicester City Centre Hotel
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          Ramada Encore Leicester City Centre
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Traveller rating
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          Time of year
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          Reviewed 4 weeks ago via mobile

          Stayed 2 nights whilst working. The entrance is lovely as is the old building. Unfortunately the room was dark & dingy & not very clean. No drinking water in the room & when I queried this I was told water was for privileged customers only!!...More

          Helpful?1  
          Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

          I am sorry to read your review and please be assured that all pricing and menu's are reviewed regularly, however, l am sorry for any misunderstanding you had whilst staying with us. My apologies also for the guidance you were given regarding our water policy....More

          Reviewed 4 weeks ago via mobile

          If you are planning on staying here, and you are not a regular, make sure you know your room if you want a quiet nights sleep. On arrival I was allocated a room by the lift shaft so I requested another quieter room, which was...More

          Helpful?
          Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

          Thank you for your feedback which will be shared with all the team to ensure no future repetition. We certainly feel we treat all of our guests the same regular or new and l am sorry if you felt differently. The building is 119 years...More

          Reviewed 4 weeks ago

          Stayed there for 1 night on a business trip. Rooms are really tiny & not very clean. You can hear the other rooms door closing. You can hear people talking while they pass form the corridor. In the bathroom of the room I had, the...More

          Helpful?
          Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

          Thank you for your valuable feedback, however, l am sorry you did not enjoy all aspects of your stay with us. Please be assured that we do not take kindly to this type of behavior given to our guests and will speak directly to the...More

          Reviewed 18 April 2017 via mobile

          Our room was very small. No drawers in the room and no space in the tiny wardrobe. Tatty nets and uncomfortable pillows. Loved the building but the room was nasty. Breakfast was ok but nothing spectacular.More

          Helpful?1  
          Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

          Thank you for your feedback, however, l am sorry that you did not enjoy your stay which is disappointing as exceeding all of our guests expectations is our goal. Please be assured that your comments will be shared with the relevant personnel to ensure no...More

          Reviewed 17 April 2017

          Lovely staff. Good sized room. Only lacked little touches like a fridge/mini bar. But perhaps this was in the next level rooms. Housekeeping were a bit keen, knocked at 10am when checkout was noon! Otherwise very good. Would stay again.

          Review collected in partnership with Accorhotels.com
          Helpful?
          Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand Hotel

          Thank you for your valuable feedback For your reference we do not supply mini bars or fridges in any of our accommodation. I am sorry you were disturbed by our housekeeping team.

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          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Multilingual Staff
          • Self-Serve Laundry
          • Things to do
          • Restaurant
          Details
          • Price range
          • US$91 - US$178 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Leicester
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Hotwire, Priceline, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Mercure Leicester The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Leicestershire >
          • Leicester
          • Also Known As
          • Mercure Leicester Hotel Leicester ,
          • Ramada Leicester ,
          • Leicester Ramada ,
          • Mercure Leicester The Grand Hotel Leicestershire
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          Traveller (123)
          Room & Suite (42)
          Dining (15)
          Hotel & Grounds (98)
          Bathroom (13)
          Business Centre & Event Rooms (6)
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          Questions & AnswersAsk a question
          leandaljc
          Where is the nearest parking
          4 August 2016|
          Answer Show all 5 answers
          Response from guestwithstandards | Reviewed this property |
          Yes, there is a large Carpark - though not actually in the Hotel, but behind it - which I believe is shared with other local businesses. Exit from the Carpark is via ticket operated barriers out onto a back street roughly... More
          0
          Votes
          rro74
          I have booked through a,third party web site my price says it's room only how much would breakfast if purchased at the hotel please??
          5 May 2016|
          What is your answer?
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          Denisekaron
          I'm due to attend the Lou Lou vintage fair, could you please give me a price for parking. Many thanks Denise
          21 April 2016|
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          Room Tips
          "Ask for a spacious room"
          Read review
          "Steer towards the back of the hotel....the main street as with any city centre location can get....lively"
          Read review
          "Stay somewhere else"
          Read review
          "Quietest rooms are internal but no view."
          Read review
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