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Novotel Liverpool

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Certificate of Excellence
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Novotel Liverpool
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2,190 Reviews from our TripAdvisor Community

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Showing 1,942: English reviews
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Southport, United Kingdom
Reviewed yesterday NEW

enjoyed our stay at the hotel. the room was a good size and spotlessley clean and quiet as asked for, thank you. the staff were really helpful even when the booking was changed due to serious health issue. room lovely, executive room, well equipped and high floor, view of rooftops and both cathedrals too. breakfast was very good too with...

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Helpful?
Thank peterattwood
Cumbria
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

A modern hotel in a great location for Liverpool one etc. We found all the staff to be very polite and friendly, from check in to departure. A great breakfast choice and a lovely dining/bar area too. Parking at Q parking was just accross the road and reasonably priced if you get the discount ticket from reception (£10:50 for 24...

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3Thank shandyshane
About Hotel's Favourite Review
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

dEAR shandyshane, Thank you kindly for reviewing us at Novotel Liverpool. I was delighted you had a wonderful experience with us on your recent stay. Our breakfast choice here at Novotel is second to none and caters for all, I have passed on your feedback to the relevant departments and congratulated them on there efforts during your time with us....

Kildare, Ireland
Reviewed 2 days ago NEW

Great Family Room at great price ! , very clean room , bathroom . Fridge was also on to use , Nice trendy bar with xbox for kids and pool table , £4.20 for a pint was also good for a hotel , friendly staff , the reception can get pretty busy. Free wifi was good.You need a card to...

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Thank Stephen R
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Stephen R, Thank you for taking the time to leave us your glowing review. I was thrilled to see that we met all expectations during your recent visit. I have passed my congratulations on to the teams involved in your stay and praised there wonderful efforts. I would like to welcome you back to us in the not to...

Runcorn, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel in December, we got a great deal for our family of four. The room was clean and tidy and perfectly fine for one night. My girls were quite disappointed the next morning when we wanted to go for a early swim only to be told the pool was closing for maintenance (the pool was the...

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Helpful?
Thank liaandpoppysmum
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear liaandpoppysmum, Thank you for taking the time to review us at Novotel Liverpool. I am sorry that you could not use are pool facilities during your stay with us. We have to ensure the standards of safety are adhered to at the hotel and for us to ensure we are consistent with this, we take great care in making...

Island of Anglesey, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 3 nights in March 2017, the room was on the third floor and although overlooking a busy Hanover Street the room was remarkably quiet. The hotel is centrally located next to Liverpool 1 with ample restaurants and bars in the area. I found the hotel restaurant was of a very high standard, the bar area was comfortable...

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Helpful?
Thank Barry-Rhian
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Barry-Rhian, Thank you for your recent review of us at Novotel Liverpool. I was thrilled you found our hotel restaurant to high standards and I have passed this on to our food and beverage manager. We would love to welcome you back to us in the not to distant future, and thank you for choosing Novotel Liverpool. Warmest Wishes,...

Reviewed 6 days ago NEWvia mobile

I chose this hotel to be near to Liverpool One and the Albert Dock and it didn't disappoint. Also close to a great selection of restaurants, although the hotel's own Ropewalks restaurant exceeded my expectations in terms of ambience and the quality of food. I didn't find the metal dining chairs very comfortable so I moved to an upholstered seat....

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Helpful?
Thank seventiesgirl500
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear seventiesgirl500, Thank you kindly for your wonderful review of us at Novotel Liverpool. I was delighted to see that we met all your expectations on your recent stay with us. We love nothing more than to see our guests having a wonderful experience and from the looks of it you did. I would love to welcome you back to...

Taunton
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank verityu395
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Douglas, Isle of Man
Reviewed 1 week ago via mobile

Highly recommend this hotel, staff couldn't do enough for you, very stylish inside and the breakfast was fresh and yummy. Great location- two minutes from the docks and Liverpool One. Prices were reasonable too.

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Thank MarieF79
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear MarieF79, What a wonderful review, thank you for taking the time to review us at Novotel Liverpool. I was delighted you found our hotel to be in a great location. All team members have been congratulated on there efforts in demonstrating excellent customer service and providing you with our infamous Novotel welcome. I would love to welcome you back...

Liverpool, United Kingdom
Reviewed 1 week ago

I stayed with my girlfriend in this hotel for the one night. It was a high-floored room overlooking the city. The city from that view wasn’t very appealing but at least it wasn’t blocked by a large building. It is literally located in the city centre and about 5 minutes to Liverpool One. There are a lot of restaurants around...

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Thank kindred93
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear kindred93, Thank you for taking the time to write a review of us at Novotel Liverpool. I was delighted you found our hotel to be ideally located and our services to be of a high standard. I would like the chance to welcome you back to us in the not to distant future, and thank you for choosing Novotel...

Huddersfield, United Kingdom
Reviewed 1 week ago

This was a spontaneous booking at short notice, the overnight stay was really enjoyable and the staff were really helpful and efficient, would definitely stay there again. The hotel is in a great location and central to most locations.

Review collected in partnership with Accorhotels.com
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Thank Dave C
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Dave C, Thank you kindly for taking the time to review us at Novotel Liverpool. I was delighted you had a great experience. I would like to welcome you back to us in the not to distant future, and thank you for choosing Novotel Liverpool. Warmest Wishes, Liam Bellew Reception Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ropewalks Food And Drink Lounge
Ropewalks Food And Drink Lounge
Cuisines: International, British, American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM362 - RM1,236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and ACCOR so you can book your Novotel Liverpool reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#15 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Liverpool staff and other travellers.
28 questions
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Questions? Get answers from Novotel Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor and ask for quiet room, executive room”
 of 5 bubbles peterattwood, 28 Mar 2017 | Read review
“Get a room high up if travelling at the weekend as it is close to party central :)”
 of 5 bubbles StephenR125, 27 Mar 2017 | Read review
“Ask for one that isn't the temperature of a sauna”
 of 5 bubbles MikeE370, 20 Mar 2017 | Read review
“Although the hotel is in the middle of town,we found it very quite.We were on the 5th floor.”
 of 5 bubbles 306lyne, 18 Mar 2017 | Read review
“We asked for a quiet room and it was”
 of 5 bubbles kathrynhhhhh, 14 Mar 2017 | Read review
5 of 5