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Novotel Liverpool

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Novotel Liverpool
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2,227 Reviews from our TripAdvisor Community

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Showing 1,977: English reviews
Shannon, Ireland
Reviewed 19 December 2014

stayed for one night. Was very late arriving but reception was fine and efficient. Did not have any drinks or food. My rating is based entirely on the room which was very average and the bed was a double and only just,certainly not a Queen or King size. Shower was ok, separate toilet which gave the room an unusual layout....

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Helpful?
Thank Fastnet1968
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Fastnet1968 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and that your check in was efficient. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett

St Helens, United Kingdom
Reviewed 19 December 2014

This is a fantastic hotel . Arrived to find I was guest of the day with a personal letter from the manager. My room was superb with every facility i would need . Breakfast also excellent as werw the staff. Will definately stay again. Don Whittaker St. Helens

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Helpful?
Thank Donald W
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Donald W Thank you for providing a review of your recent stay here with us. I'm happy to hear that you felt that the hotel was fantastic. I'm pleased that you enjoyed your experience as 'guest of the day' and it's great to hear that our staff were excellent,as well as the breakfast. We look forward to seeing you...

Shrewsbury, United Kingdom
Reviewed 19 December 2014

Just returned from a two night stay at the Novotel, this is the second time that we have stayed at the hotel and we would recommend it to other travellers. It is in a great location, only five minutes to the Albert Docks area and close to all of the shops and restaurants. Staff are very friendly and helpful, our...

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Helpful?
Thank Harvey109563
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Harvey109563 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed your return visit to our hotel. I'm glad that you enjoyed our location and that our staff are friendly and helpful. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett

Bradford, United Kingdom
Reviewed 18 December 2014

Booked this hotel as we were visiting a club nearby. The check in was handled with friendly and helpful staff. The room was clean, modern and very quiet even though we had a room at the front overlooking the road! The breakfast was excellent with something for every one. Unlike many hotels these days the checkout is at 12 giving...

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Helpful?
Thank 22Ian
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear 22Ian Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were friendly and helpful and your room was modern, clean and quiet. We look forward to seeing you on your next visit to Liverpool. Kind Regards Matthew Brett

Douglas, United Kingdom
Reviewed 16 December 2014

First stay at a 'Novotel' and was impressed with it's modern feel. The location is fantastic for shopping as the hotel is literally round the corner from Liverpool One and the Christmas entertainment for children. The bar area was up-to-date and relaxing. Breakfast was enjoyable. Would definitely stay here again.

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Helpful?
Thank jacob1979
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Jacob1979 Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location and our modern feel. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett

Chester
Reviewed 13 December 2014 via mobile

Had a good stay, reception was efficient and the bar wasn't over priced. Nice atmosphere and rooms were spacious and clean. The only issue was the amazingly small beds, we had room 214 and our friends in 212, the beds in our friends room were larger singles where ours were tiny little beds?? Just couldn't work it out why they...

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Helpful?
Thank RickChester
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear RickChester Thank you for providing a review of your recent stay here with us. I'm happy to hear that our rooms were spacious and clean. We do have some rooms with smaller single beds. If you wish to be in a different room please let us know your preference and we'll arrange it for you. We hope to see...

Carrick-on-Shannon, Ireland
Reviewed 13 December 2014

This was my 2nd stay in the Novotel Liverpool. This time I was with my 8 year old son for a Liverpool match. The 2 main reasons for picking this hotel was location and facilities, namely the pool. When I stayed here in April, the pool was closed for emergency maintenance. This time, I had decided to pay the extra...

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Helpful?
Thank AnotherVision
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear AnotherVision Thank you for providing a review of your stay here with us in September. As you are aware we had issues with our pool earlier in the year. These issues have since been resolved with a new boiler system. We'd love it if you returned to make use of our facilities. Please get in touch with me directly...

Emirate of Dubai, United Arab Emirates
Reviewed 11 December 2014

Well although for one night everything was perfect! staff extremely polite and accommodating to my requests. After a long journey i felt nothing but welcomed which is a great feeling when you are away from home... i was staying in an executive room which i recommend and was extremely clean fresh and welcoming... staff were with a massive smile and...

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Thank Evan T
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Evan T Thank you for providing a review of your recent stay here with us. I'm happy to hear that everything was perfect and that our staff were extremely polite and accomodating. It's great to hear that your room was clean, fresh and welcoming and that your room service was very good. We look forward to seeing you again...

Stafford, United Kingdom
Reviewed 10 December 2014

Stayed here for 2 nights. Ideal location few minutes walk into town centre and very close to docks. Room very spacious clean and comfortable. Food lovely especially breakfast. Free wifi in room. Swimming pool clean and well maintained. Didn't use gym but facility available. Staff very friendly and polite. Considering location in town centre and that it was a very...

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Helpful?
1Thank Tiggerbebb
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear Tiggerbebb Thank you for providing a review of your recent stay here with us. I'm happy to hear that you enjoyed our location, that our staff were very friendly and polite and that you had a great nights sleep. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett

Island of Anglesey, United Kingdom
Reviewed 9 December 2014

Stayed at the Novotel last night .. Fab hotel can't wait to return . On arrival I was upgraded to a executive room ...wow !!! The staff were 100% spot on very friendly and helpful The room service food offering was spot on The room itself was spot on .. Nespresso machine was a bonus The free Wifi spot on...

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1Thank wp12345
NovotelLiverpoolGM, General Manager at Novotel Liverpool, responded to this review

Dear wp12345 Thank you for providing a review of your recent stay here with us. I'm happy to hear that our staff were friendly and helpful and everything else for you was spot on. We look forward to seeing you again on your next visit to Liverpool. Kind Regards Matthew Brett

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ropewalks Food And Drink Lounge
Ropewalks Food And Drink Lounge
Cuisines: International, British, American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM410 - RM1,185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#15 Business Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Liverpool staff and other travellers.
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Questions? Get answers from Novotel Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are nice views on 10th floor, the executive rooms lower down don't have a nice view and are very dark”
700gabriellef, 19 Apr 2017 | Read review
“Room with a view.”
LUXESHOPPER, 17 Apr 2017 | Read review
“Parking for hotel right next door to hotel called Qpark”
Delboy1964, 17 Apr 2017 | Read review
“Request a higher floor as there are large building around”
  • View from below could be poor
  • Can see the wheel from here
  • Can see the liver birds
blackpoolcouple, 13 Apr 2017 | Read review
“Ask for a twin beds if you're not a couple.”
74s_munds, 11 Apr 2017 | Read review
5 of 5