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Hilton Liverpool City Centre

Agoda.comUS$111*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$122*
US$111*
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US$113*
US$113*
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Hilton Liverpool City Centre
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2,716 Reviews from our TripAdvisor Community

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Showing 2,648: English reviews
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Wirral, United Kingdom
Reviewed yesterday NEWvia mobile

Afternoon tea at the Hilton sounds lovely however I wouldn't return here for afternoon tea, firstly the restaurant couldn't seat us due to how busy it was therefore we were sat in the lounge as you first come in in a booth. Once the afternoon tea was served we were not provided with cutlery and had to wait to eat...

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Helpful?
Thank MissRBenson
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017 via mobile

We stayed here on probably one of the busiest weekends in the Liverpool calendar. The Derby game and the Liverpool half marathon. This bumped the price up significantly but as we were attending a wedding in the nearby Crowne Plaza the Hilton was within easy walking distance. From our arrival in the QParks car park at John Lewis the hotel...

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Helpful?
2Thank Andrew B
About Hotel's Favourite Review
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Andrew B, Firstly, thank you for visiting Hilton Liverpool City Centre and giving us a fantastic five star review. I am delighted you had a phenomenal experience with all staff you encountered, particularly our Reception Team. They really do aspire to deliver excellent customer service throughout to make your stay even more enjoyable. I will look forward to circulating...

Cheshire
Reviewed 4 days ago NEWvia mobile

We paid a lot of money for the prosecco and canapes which is a pre-dinner move, and while the prosecco was fine, the canapes were awful. We'd seen pictures of smoked salmon in the canapes: we got none! The tiny croutons were pitiful, could not even count as a starter! OK if this was cheap: it was very expensive and...

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Helpful?
Thank JamTarts55
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear JamTarts55, I am very sorry to learn that you did not have a good experience with us recently. I can assure you we take pride in delivering a high standard of service to all of our guests and I am deeply sorry that your felt we fell short on this occasion. I would hope that you will trust that...

HULL
Reviewed 4 days ago NEWvia mobile

This hotel is ideal for visiting Albert dock and Liverpool 1. The room was fantastic and breakfast was OK. Nikki when was on reception was brilliant seemed generally interested in you as people. She also cared deeply that all guests were OK a true asset to the hotel

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Helpful?
Thank steveyoule
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear steveyoule, Thank you for taking the time to review your recent stay and awarding us a fantastic five stars! I am very pleased you seemingly enjoyed each aspect of the hotel and that all staff you encountered represented the hotel with professionalism, particularly Nikki from our reception team. We certainly look forward to welcoming you back in the very...

Keighley, United Kingdom
Reviewed 4 days ago NEW

This was the second time i've stayed here this year. First in Feb which was a corner suite for my mums 70th, lovely big bathroom and bedroom we had a brill time didn't think it could get better than this room really. On this occasion it was our Silver wedding and we wanted something special - therefore we upgraded to...

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Helpful?
Thank loubyloo2015
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear loubyloo2015, Firstly, thank you for visiting Hilton Liverpool City Centre and giving us a fantastic five star review. I am delighted you had a phenomenal experience with all staff you encountered, they really do aspire to deliver excellent customer service throughout to make your stay even more enjoyable, particularly Nikki on this occasion. We are certainly grateful for your...

Melbourne
Reviewed 5 days ago NEWvia mobile

What a fantastic stay we had at this hotel. It is well positioned in Liverpool with the huge Liverpool 1 at the doorstep and all the walk side activities across the road. I think this is the best located hotel on Liverpool. We had an executive suite which was a corner room with expansive glazing all round . Huge bedroom,...

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Helpful?
Thank MelbourneArchitect
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear MelbourneArchitect, Firstly thank you for visiting Hilton Liverpool and taking the time to leave us a fantastic five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found the hotel to be a perfect central location, with a short walk from all nearby...

Wishaw, United Kingdom
Reviewed 5 days ago NEW

The staff are so friendly and helpful. They were genuinely interested to find out how our previous day had been and what plans we had for today. The bedrooms are excellent and the retaurant served delicious and affordable food. Would definitely recommend this hotel wether for a business or sightseeing trip.

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Helpful?
Thank Des M
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Des M, Thank you for visiting Hilton Liverpool recently and taking the time to review your recent experience and awarding us a fantastic five stars! I am delighted we exceeded all of your expectations, particularly that our restaurant team were able to provide you with outstanding service and make your experience memorable. We look forward to welcoming you again...

Reviewed 5 days ago NEW

had the best day ever for my sisters baby shower Tim and Callum where amazing they did my sister baby shower like a wedding it was stunning every time there was an empty glass Tim would fill it back up. Tim even offered to go to Tesco when we ran out of prosecco. He was amazing. I would highly recommend...

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Helpful?
Thank Sophie M
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Sophie M, Thank you for taking the time to review your baby shower experience and awarding us a fantastic five stars! We are glad that it exceeded all expectations and you had an enjoyable afternoon with us and would recommend us to others. I am delighted all staff represented both me and the brand with attentiveness and professionalism, particularly...

Lancashire
Reviewed 5 days ago NEW

My wife and I have stayed at the Hilton Liverpool many times over the years and would recommend it for the spacious rooms, the exceptionally comfortable beds and excellent location to Liverpool one, the Albert Dock and museums. We found all the staff are always friendly and helpful. We would like to say a big thank you to Nicky on...

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Helpful?
Thank PnMLancashire
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear PnMLancashire, Firstly thank you for visiting Hilton Liverpool City Centre and for taking the time to give us a positive review of your recent stay. It was a pleasure for me to learn that you seemingly enjoyed all aspects of our hotel, and found our comfortable beds and central location to be a particular high point. Thank you for...

Glasgow, United Kingdom
Reviewed 6 days ago NEW

The location was fabulous, being opposite the Albert Docks and walking distance of popular places to visit. It is also next to the large ONE shopping centre. The room was great with comfortable beds and useful toiletries. The breakfast had plenty of choice with a chef to cook eggs to your liking.

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Helpful?
Thank ayoung2015
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear ayoung2015, Firstly thank you for visiting the Hilton Liverpool City Centre and taking the time to give us an amazing five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found the hotel to be in a perfect central location, with a short...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: RM454 - RM1,609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotwire, Hotels.com, Agoda, Travelocity, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
31 questions
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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there all good rooms”
A20UGsophiem, 18 May 2017 | Read review
“We had a room overlooking the park so did not hear any traffic.”
ayoung2015, 17 May 2017 | Read review
“Go to a different hotel”
katharine4444, 6 May 2017 | Read review
“Be a Hilton honours reward member more benefits”
chrissH700PI, 27 Apr 2017 | Read review
“My room on 6th floor very quiet - understand from others in my group who were on different floors that noise was not a problem”
258jennis, 27 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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