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Heywood House Hotel

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Heywood House Hotel
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1,415 Reviews from our TripAdvisor Community

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Showing 1,380: English reviews
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Canterbury, United Kingdom
Reviewed 2 days ago NEW

Warm welcome as ever. Major return is underway which is good as my only gripe is bathroom in room (213) was looking rather tired. Will certainly be back later in the year. The box of chocolates was a pleasant gift for booking directly with them.

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Helpful?
Thank Radioheadkiduk
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear Radioheadkiduk, thank you for your positive scores and positive review. We also thank you for your suggestions, we are always keen to receive feedback on how we can improve our service and product. We look forward to welcoming you back later this year. Kind Regards, James

Reviewed 6 days ago NEW

We stopped at the Heywood House Hotel over a Saturday and Sunday night. The hotel is well situated, with the old docks, Cavern Quarter and shopping all within a short walk. The Cultural Quarter and Ropewalks are a bit further away but still walkable. Parking is in the shopping centre about 10 minutes walk away, so if you have a...

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Helpful?
Thank Nick P
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear Nick P, thank you for your positive scores and comments on your recent experience at Heywood House. I am pleased that all aspects of your stay with us were enjoyed and up to standard and I hope that we can all welcome you back soon. Kind Regards, James

Chester
Reviewed 1 week ago

I have stayed here several times and never been disappointedl it is good value for money and very clean staff are very friendly and the location is ideal will be staying here again next time I visit Liverpool

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Thank Z8207CIstephend
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear Z8207CIstephend, thank you for taking the time to score the hotel as excellent and for your positive comments. I am delighted to find that we have delivered a consistent level of service and standards for each of your visits. We look forward to welcoming you back for all of your future stays. Kind Regards, James

Dublin, Ireland
Reviewed 1 week ago

This hotel is in a great location only minutes from the shopping area. The museums and tourist attractions. The rooms are lovely. Comfy bed and very well laid out. Staff were very helpful and friendly and would definitely recommend this hotel to a friend

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Thank U2588FYnicolag
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear U2588FYniclog, thank you for your positive scores and comments on your recent experience at Heywood House. I am pleased that all aspects of your stay with us were enjoyed and we thank you for your recommendation. We hope that we can welcome you back to Liverpool in the future. Kind Regards, James

North Wales, United Kingdom
Reviewed 1 week ago

This hotel is great, if you want to enjoy a couple of days in Liverpool. The check in was very efficient in the hands of James. The en-suite rooms are absolutely spotless and the beds clean and comfortable. I would highly recommend this hotel. Plus you get 20% discount off your meal in the Alchemist restaurant next door, GREAT.

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Helpful?
Thank m0untaindwellers
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear m0untaindwellers, thank you for your great score and feedback on your recent stay with us. It was a pleasure to welcome you and accommodate you during your time in Liverpool and I hope that we can welcome you back for all of your future travels to the city. Kind Regards, James

Reviewed 1 week ago via mobile

Stayed just one night. Its central to everything. Staff lovely with a friendly greeting..my room was spaceous and spotless clean. It was St Patricks day so a little extra noise but slept extremely well in a massive bed. Would stay again. Thanks

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Helpful?
Thank Dawn S
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear Dawn S, thank you for your review on your recent time at Heywood House. I am delighted that our convenient location was ideal for you and that you had a memorable experience with our reception team. We allocate our rooms at random, so I am pleased that your chosen room was to your liking and up to the high...

liverpool
Reviewed 1 week ago via mobile

I stayed at this hotel 17th March with my daughter..on first impression hotel was ok..however when we returned to hotel at approximately 22.30 I asked where the bar area was. Was told no bar..I said on website they advertised bar lounge and restaurant..told no we don't have one in quite a surly manor..we decided to end our stay as we...

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Helpful?
Thank bluec0
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear bluec0, I do apologise that your stay with us was not to your liking and I thank you for your valuable feedback. We have taken on board your comments and are currently in the process of liaising with the travel agency you booked with on how to better communicate to future arrivals that whilst Heywood House Hotel is a...

Birmingham, England, United Kingdom
Reviewed 2 weeks ago

I had a mid week visit to Liverpool. The hotel is in a very good location, centred well within the Docks and the central shopping bit. The staff were very kind and accommodating, the room was lovely, clean and comfortable. The bathroom was modern and clean, and the staff abide by the upgrades they offer on the main website. I...

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Helpful?
Thank Katy A
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear Katy A, thank you for taking the time to leave a detailed and positive review of your recent experience at Heywood House. I am pleased that you enjoyed all aspects of your stay with us, from our convenient location, our customer service for which we are passionate about, to your allocated room and the standards we set for them....

Holmfirth, United Kingdom
Reviewed 2 weeks ago via mobile

Reception staff were ok Rooms were clean and tidy Bed not that comfy What really spoilt our stay was the awful noise till 3 in the morning The windows are single plane glass that let all the noise from outside in This kept us awake all night The windows also let breeze in, which made the room freezing Really disappointed...

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Thank BenBamforth
Cornwall, United Kingdom
Reviewed 2 weeks ago

Great Hotel and have stayed on numerous occasions as it has a Perfect Location for the business that I travel here for. Very Comfortable stay and rooms have all required for my short stay, staff are very friendly and helpful from the booking stage right through to checking out and great value for money.

Review collected in partnership with this hotel
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Helpful?
Thank stephencP5033FL
HeywoodHH, Manager at Heywood House Hotel, responded to this review

Dear stephencP5033FL, thank you for taking the time to leave a review of your experience with us at Heywood House. It is always a pleasure to accommodate you and I am pleased that we have offered a consistent level of service and convenience for you. We look forward to welcoming you back for all of your future stays. Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM261 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102 quiet”
 of 5 bubbles m0untaindwellers, 18 Mar 2017 | Read review
“have a chat with guy on front desk as he is brilliant, forgot his name but about late 40,s early 50,s but a treasure in the hotel business”
 of 5 bubbles BLUEMOONJJ, 3 Mar 2017 | Read review
“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
5 of 5