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Heywood House Hotel

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Heywood House Hotel
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1,414 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Isle of Man, United Kingdom
Reviewed 28 August 2016

Excellent short break hotel conveniently positioned for all Liverpool activities whether business or social. Staff & facilities were very good. The Alchemist for breakfast was a good experience in itself.

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Helpful?
Thank Keith A
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Keith A, thank you for your review on your recent stay with us. I am pleased that you enjoyed all aspects of your stay with us and I hope that we are now your number one choice of hotels when visiting Liverpool. Kind Regards, James Assistant Manager

Saint Saviour, United Kingdom
Reviewed 27 August 2016

the hotel used to be the first bank in liverpool, so the conversion has given to unusual room layouts. i loved the rooms. The first room had a small problem with the cistern and aircon. i liked the room but was moved to a second which was even better than the first. There are varying ceiling heights on each floor,...

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Helpful?
Thank Nikki M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Nikki M, thank you for taking the time to leave such a detailed and positive review! I do apologise about the issues you encountered during your stay but I am delighted to see that our team were able to turn this around for you. As noted in your review, Heywood House offers unique rooms with all the services expected...

Reviewed 26 August 2016

Thumbs up for the Heywood House. Great staff, comfortable, clean rooms, and perfect location. Little warm in the hallways but thank goodness I wasn't sleeping there. 🙂 Free breakfast at the hotel was great! Top of the line.

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Helpful?
Thank Ivanka Bozner S
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Ivanka Bozner S, thank you for your positive review! I am pleased to see that we were able to offer you a comfortable, clean stay and that the team contributed to your stay. I hope that we can welcome you back for a second visit. Kind Regards, James Assistant Manager

Gloucestershire, United Kingdom
Reviewed 26 August 2016

The staff were marvellous and the location was perfect for our trips into the city, the docks and the Ferry. The marvellous Alchemist provides wonderful food and a lively evening out. Very much looking forward to making a return visit very soon. We will be back 😊

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Thank Lyndon M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Lyndon M, thank you for your great review. I am delighted that you had a fantastic time here at Heywood House & The Alchemist. We look forward to welcoming you back in the future. Kind Regards, James Assistant Manager

Manchester, United Kingdom
Reviewed 25 August 2016

we have just stay in this hotel fantastic staff a nd rooms all the staff was great we got a free breakfast as well that was great too we had a great night out in liverpool and a good day in lierpool the next day carnt wait to go back

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Thank Finch, Christin... F
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Finch, Christin... F, thank you for your feedback. I am pleased to see that you enjoyed your stay with us and had a memorable experience with all of our staff. I am also pleased to see that you took advantage of the promotion we ran with The Alchemist and that it did not disappoint. We look forward to welcoming...

Colchester, United Kingdom
Reviewed 24 August 2016

We have just come back from a nights stay at Heywood House Hotel and we had a very pleasant stay here and would definitely go back when we visit. The room was lovely with high ceilings which my husband loved and the bed was very comfy. The only issue we had really was the air con wasn't working properly and...

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Helpful?
Thank nikkijhayward
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear nikkijhayward, thank you for your positive score and comments on your recent stay with us. I am pleased that you enjoyed your stay with us and found your stay comfortable. I hope that we can welcome you back for a second time to Liverpool. Kind Regards, James Assistant Manager

Liverpool, United Kingdom
Reviewed 22 August 2016

Very good base for staying in the city, either for a night out or culture weekend break Friendly helpful reception, Clean large room. Very quiet but central location Would definitely recommend this to friends.

Review collected in partnership with this hotel
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Thank judian72
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Judian, thank you for taking the time to leave feedback on your recent stay with us at Heywood House. I am pleased that you had a great stay with us and your room, the service you received and comfort levels were all to your liking. I hope that we can welcome you back for all of your future Liverpool...

Staffordshire, United Kingdom
Reviewed 22 August 2016

Very friendly helpful staff throughout. Comfortable smart rooms. The breakfast at Alchemist is quality food but only cooked breakfast available. Prime location near to the docks and within a 5 minute walk to the shops

Review collected in partnership with this hotel
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1Thank Cornes, Kaye, M... C
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, thank you for your positive review and comments on your recent stay with us. I am pleased that you had a memorable experience with our team and your stay with us was comfortable. I am also pleased that you enjoyed your breakfast at The Alchemist. Guests will be able to take advantage of a 20% discount off their...

London, United Kingdom
Reviewed 21 August 2016 via mobile

Great find. James and Claire - duty managers were very helpful and made us feel very welcome. Room very comfortable and clean. Breakfast at the Achemist next door was interesting but rather slow. Menu only seemed to only have cooked options - no cereal or fruit. We would definitely use this hotel again.

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Helpful?
Thank Julian R
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Julian R, thank you for taking the time to leave such positive comments. I am delighted that we did not disappoint and that the team contributed to a memorable experience for you. I am also pleased to learn that you would stay with us again. I look forward to welcoming you back at this time and encourage you to...

London, United Kingdom
Reviewed 21 August 2016

Our twin room was a very good size, comfortable, very clean and quiet. We had breakfast at the adjoining restaurant/bar The Alchemist which was very nice and staff were very accommodating. Hotel staff provided excellent service and were happy to answer any queries. The hotel is in a brilliant location and the 40% discount to the Q car park, a...

Review collected in partnership with this hotel
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Helpful?
Thank Bethany A
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Bethany A, thank you for taking the time to leave such detailed and positive feedback on your recent stay with us. I am pleased to see that you enjoyed your time with us and the services that we provide contributed to your stay. We look forward to welcoming you back to Liverpool in the future. Kind Regards, James Assistant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM261 - RM1,076 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102 quiet”
 of 5 bubbles m0untaindwellers, 18 Mar 2017 | Read review
“have a chat with guy on front desk as he is brilliant, forgot his name but about late 40,s early 50,s but a treasure in the hotel business”
 of 5 bubbles BLUEMOONJJ, 3 Mar 2017 | Read review
“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
5 of 5