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Heywood House Hotel

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Heywood House Hotel
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1,298 Reviews from our TripAdvisor Community

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Showing 1,265: English reviews
Glasgow
Reviewed 6 May 2016

Our stay was thoroughly enjoyable, and I would recommend anyone looking for a central hotel to consider this hotel. It's more individual, and beautiful inside. It's very central so was ideal for myself and my friend who had both never been to Liverpool. Chris was also extremely helpful with hints and tips of where to go. The room we were...

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Helpful?
Thank fabulicious_jen
HeywoodHH, General Manager at Heywood House Hotel, responded to this review

Dear fabulicious_jen, Thank you for taking the time and writing a comprehensive review of your stay. I’m glad to see you have found the hotel to be individual and beautiful inside. Please accept my apologies for the mix up with your booking, which James was able to resolve promptly. Also please let me apologise for the attitude of the team...

Liverpool, United Kingdom
Reviewed 4 May 2016

Great hotel, very comfortable spacious rooms, very clean. Staff very friendly and helpful. We ordered a takeaway to the hotel after our night out - hotel very accommodating for this. Thanks for a great stay.

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Helpful?
Thank Nicki A
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Good Morning, thank you for your very positive score and feedback on our hotel. I am delighted that our key promises of a clean and conveniently located hotel were upheld for your stay with us. I am also pleased to see that our customer service to our guests contributed to your experience with us. I hope that we can welcome...

Liverpool, United Kingdom
Reviewed 2 May 2016

The service from this hotel was amazing, checking in and out was very quick and professional and the staff at reception were very friendly and helpful. The room was lovely it had all facilities you would require, the bathroom for me was what really won me over it was just beautiful it had a lovely white standing bath along with...

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Helpful?
Thank CharlieJayne751
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive comments regarding your recent stay with us. I am pleased to read that you enjoyed your stay with us. At Heywood House, we offer all the luxuries that would contribute to a guests experience with us, all delivered with passionate customer service so I am also pleased to see that this has been noted in...

Liverpool, United Kingdom
Reviewed 1 May 2016

James was extremely helpful and friendly . He gave us a lovely bright room that was both clean and comfortable. The location is excellent and the building has its own character unlike the chain hotels. I would definitely recommend it 22nd April 2016

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Helpful?
Thank gallagherlindamrsg
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Mrs Gallagher, Thank you for your review on your recent stay with us. It was a pleasure to welcome you to Heywood House and I am delighted that your allocated room was to your liking. We are proud of our prime city centre location, ideal for all the sightseeing and tourist attractions Liverpool has to offer. Our Housekeepers also...

Leeds, United Kingdom
Reviewed 30 April 2016

Fantastic location for the dock and Liverpool 1 friendly staff who couldn't have been more helpful.Rooms clean and comfortable Hotel right in the centre for the Cavern club, shopping and bars and restaurants.

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Helpful?
Thank mulhernpatmrsm
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, thank you for taking the time to share your experience of your stay with us. At Heywood House, we promise fantastic customer service, a prime location within the heart of Liverpool and all the luxuries and cleanliness to contribute to a memorable experience so I am joyed to see that this has resulted in a very positive score...

staines
Reviewed 29 April 2016

The hotel was extremely clean and the room was lovely. We had a big bathroom with a bath. We were within walking distance of the docks and lots of restaurants. We had to go across the road for breakfast, which was fine. They are getting a restaurant in the summer of this year.

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Helpful?
Thank jillym7
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Guest, thank you for your feedback on your recent stay with us. Our Housekeeping team work extremely hard to ensure that the high standards Heywood House promises to all of our guests is upheld so I am pleased this has been delivered during your stay. We are also very proud of our central location, ideal for all of the...

Reviewed 28 April 2016 via mobile

Stayed here twice now once two years ago and once just last week both times booked with living social deal which is great value especially since it was a girly one night trip for a good night out. Hotel is fab very modern lovely rooms and very central 5 min walk to Albert docks,Liverpool one and Matthew st/cavern club and...

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Helpful?
Thank Rebecca M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review on Heywood House and for choosing us to accommodate you whilst you showcase our amazing city to your partner. I am pleased that you found your room to your liking and that our award winning hypnos beds contributed to this. I am also pleased that you found our location convenient to your needs. I have...

Reviewed 27 April 2016 via mobile

I stay away about twice a week and whenever in Liverpool I pick Heywood House without a second thought. The rooms are sumptuous, the staff friendly and helpful and the location superb. Being in the center of Liverpool they do not need a restaurant or bar as it is all on the doorstep.

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Helpful?
Thank CRHwelsh
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for taking the time to post such lovely comments. It is always a pleasure to accommodate you and I am delighted that we have remained a positive and consistent service for you. On behalf of all the team, we look forward to welcoming you back on your next stay with us. Kind Regards, James Assistant Manager

London, United Kingdom
Reviewed 27 April 2016

I am from Liverpool but my girlfriend isnt We booked in the hotel to have a little break and so i could show liverpool off to my girlfriend We had a lovely time at this hotel + Great Rooms + Nice helpful staff + Handy location to everything - My girlfriend kept saying she could get a funny smell in...

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Helpful?
Thank Bulla1983
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your review on Heywood House and for choosing us to accommodate you whilst you showcase our amazing city to your partner. I am pleased that you found your room to your liking and that our award winning hypnos beds contributed to this. I am also pleased that you found our location convenient to your needs. I have...

Dublin, Ireland
Reviewed 26 April 2016

friendly staff-perfect location - close to all requirements - spacious comfortable room with all needs. lovely décor - can't fault the hotel in any way. would recommend the hotel to anyone. discount scheme with local café and restaurants a great idea.

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Helpful?
Thank sheehanmichaelmrs
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Thank you for your positive comments on your recent stay with us! At Heywood house, we promise a friendly welcome, great location and all the services to contribute to a comfortable stay and I am pleased that this has been noted in your review. We thank you for your recommendation and hope to welcome you back to Liverpool in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: Heywood House Hotel 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM293 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#5 Business Hotel in Liverpool
#9 Family Hotel in Liverpool
#9 Luxury Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the side where the bottle collections take place on!”
 of 5 bubbles alired2016, 15 Nov 2016 | Read review
“Avoid rooms overlooking the road perhaps? They may be quieter.”
  • Basic room
 of 5 bubbles Lyteroptes, 13 Nov 2016 | Read review
“Make sure you are not near a lift”
 of 5 bubbles paul_deverall, 26 Oct 2016 | Read review
“Ask for a balcony room if there's one available,”
 of 5 bubbles sammys116, 18 Sep 2016 | Read review
“Ask about the free breakfast next door...”
 of 5 bubbles websdale21, 7 Sep 2016 | Read review
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