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Heywood House Hotel

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Heywood House Hotel
Heywood House Hotel
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1,386 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
Leeds, United Kingdom
Reviewed 28 June 2016 via mobile

Stayed here last Saturday night. The room was pretty average despite it been a "superior" room. Good location. Very clean and nice bathroom. Wasn't made away I would have to pay a £50 deposit but that's not the hotels fault as I booked with hotels.com. The one thing that needs to improve for me is some of the reception staff....

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Helpful?
Thank claireser
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear claireser, thank you for your detailed feedback on your recent stay with us. I am saddened to read that you were disappointed in your allocated room. At Heywood House, each room is unique in size and character, I am confident if you stay with us again, with prior requests w can find the perfect room for you. Thank you...

West Midlands
Reviewed 27 June 2016

Lovely stay at the heywood! Staff were friendly and helpful, great central location, the decorated room for my birthday was a lovely unexpected surprise! Thank you! Can't wait to come back in September!

Review collected in partnership with this hotel
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Helpful?
Thank Gemma2392
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Gemma2392, thank you for your positive review on your recent stay with us. At Heywood House, we offer a convenient location and a friendly service so I am pleased to see this noted in your review. I am also pleased to read that you are already booked to stay with us in September, we look forward to welcoming you...

england
Reviewed 26 June 2016

Stayed for 2 nights (Sunday and Bank Holiday Monday) Ideal position...Shops 150 yards one way....Sea front 150 yards the other. Room was comfortable and quiet. Slightly dissapointed in the grubby shower and stained net curtain. Very much an 8/10 experience.

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Helpful?
Thank busybodies
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear busybodies, thank you for your positive score and valuable feedback on your recent stay with us. I am pleased that our prime city centre location was ideal for you and that your allocated room was to your liking. I do apologise about the issues with your room but I thank you for bringing this to my attention. With our...

Manchester, United Kingdom
Reviewed 26 June 2016

Really loved the room and location, great value for money. Thought the reception staff later in the day were a bit blunt and unfriendly but this didn't bother us too much. Lovely, large and clean room!

Review collected in partnership with this hotel
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Thank Bell, Robyn B
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Bell, Robyn B, thank you for posting such positive sentiments and scoring on your recent stay with us. I am pleased that your allocated room was to your liking and our prime city centre location suited your needs at good value for money. I hope that we can all welcome you back to Heywood House in the near future....

London, United Kingdom
Reviewed 25 June 2016 via mobile

Not sure if they just gave me a crummy room because I was traveling alone, but this room was only adequate. Bathroom shower did not drain, strange smell in the bathroom, wet towels below the sink. Wifi did not work. No breakfast available. In addition, very loud band playing until late into the night. Was not rested at the end...

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Helpful?
Thank tokyoesque
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear tokyoesque, Please accept my apologies that you were disappointed with your stay. We encourage all guests who experience any issues with their room to contact our 24 hour reception to allow us the opportunity to resolve any issues and provide the experience we promise to our guests. Please contact me on am@heywoodhousehotel.co.uk for us to discuss your stay in...

Peterborough
Reviewed 25 June 2016

This hotel is basic but clean and comfortable. Perfectly located in the heart of Liverpool with a short walk to the Albert Dock and Liverpool one etc. Could not have been better! Staff were friendly, helpful and full of recommendations and advice of how to get the most out of Liverpool.

Review collected in partnership with this hotel
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Helpful?
Thank Adam N
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Adam N, thank you for your positive comments on your recent stay with us. I am delighted that we were able to provide a comfortable stay for you, so much you extended your stay with us. At Heywood House, we offer a clean and conveniently located hotel in the heart of Liverpool all delivered by a team who are...

Manchester, United Kingdom
Reviewed 23 June 2016

Great location, reception area and stairs a little tired but the rooms are great and the staff are really helpful and friendly. They advised us that there was work being carried on next door but it didst disturb us.

Review collected in partnership with this hotel
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Helpful?
Thank gorestevemrg
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear gorestevemrg, thank you for your feedback on your recent stay stay with us. I am delighted that you found your allocated room to your liking and that you had a memorable experience with our team, resulting in the positive score you have rated us. I hope that we can welcome you back to Heywood House in the near future....

Warrington, United Kingdom
Reviewed 23 June 2016

Stayed here at the weekend and would definitely recommend it to others. Room was reasonably well-sized and very well appointed with a comfortable bed and double-sash windows which blocked out noise from outside. The bathroom was relatively compact, though that was partly because of the generous size of the shower - you could actually move around in it rather than...

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Helpful?
Thank Laura D
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Laura D, thank you for your positive review on your recent stay with us. I am pleased that you found your room and the services within to your liking. At Heywood House, we offer complimentary water as part of our Superior Room upgrade. I hope with this information, we can welcome you back once more to Liverpool. Kind Regards,...

Birmingham, United Kingdom
Reviewed 21 June 2016

We stayed here when we came to Liverpool for a long weekend back in April, we loved it so much the rooms are absolutely to die for! We had one of the more luxurious rooms with a balcony terrace which we sat on on the evening with a bottle of wine to end a fab evening. We travel around a...

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Helpful?
Thank erinhendersonx
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear erinhendersonx, thank you for taking the time to leave such a positive review on your stay with us in April. I am pleased that our feature room exceeded your expectations and contributed to a memorable experience for you. I am also pleased that you found your reservation good value for money and that our prime city centre location was...

Reviewed 20 June 2016 via mobile

Stayed here for somewhere to rest my head after a night out on the town, nice little side street hotel next to a noisy pub but wasn't a problem for me. Rooms were a little bit small but does the job so not a problem. Hairdryer provided so no need to take your own.

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Thank Tyyi
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Tyyi, thank you for your review on your recent stay with us. I am pleased that you had a pleasant stay with us and found the services we provide contributed to your stay. At Heywood House, each room is unique in size, so if you stay with us again in the future, contact our 24 hour reception with any...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM259 - RM1,035 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
“If you would like a balcony ask for room 307 or I think the room next door was 308”
 of 5 bubbles Caffy30, 7 Jan 2017 | Read review
“we had a room on the 3 rd floor, a little noisy with either air condition unit outside”
 of 5 bubbles gfitzgibb0n, 4 Jan 2017 | Read review
5 of 5