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My family and I checked in here on the 19th August. Straight into the car park and park with in a stones throw of the main entrance. On arrival greeted by the concierge with a smile and a helping hand. Checked in by very polite,...More
Stayed here one night was really nice staff were pleasant and really helpful bar prices to expensive would recommend going a short walk to cheaper prices not far from hotel but room was lovely and breakfast was really good with a great choice
This Crowne Plaza was one of first of a new wave of luxury hotels in Liverpool which built just before the millennium. It is next to the Liver building and next to the Mersey. This means that it can be a little bit of a...More
Me and my family stayed here using a reward night when needing to attend a family event. The Hotel is very well presented and the King Executive room that we were upgraded to was absolutely beautiful.
On checking in we were happy to see that...More
1 Thank MaliceMajorE15
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 10 September 2016
Thank you for taking the time to write your review. I’m very sorry to hear about the overall dissatisfaction of your stay. I am deeply sorry for the unacceptable service you have received from our staff, especially from the Club Lounge and front...More
Stayed here recently with colleagues. Great hotel with lovely rooms. Lovely towels and robes. I had a great view of the liver buildings too. Buffet style breakfast available with cereals, fruit, meats and cheeses, smoked salmon and full english breakfast. Lunch was lovely there too,...More