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Crowne Plaza Liverpool City Centre

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Traveller (497)
Room & Suite (198)
Dining (45)
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Overview
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“liver building”(269 reviews)
“the club lounge”(86 reviews)
“albert dock”(230 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Liverpool City Centre
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Offers from Crowne Plaza Liverpool City Centre
Special Offer: Book Direct and Save
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Reviews (2,623)
There are newer reviews for Crowne Plaza Liverpool City Centre
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2,547 results
Traveller rating
1,251
873
281
87
55
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LanguageEnglish
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1,251
873
281
87
55
Show reviews that mention
All reviewsliver buildingthe club loungealbert dockleisure facilitiescity centresauna and steam roomriver viewcar parkisle of mantwo double bedslovely hotelpier headbreakfast was excellentfamily roomreception staffexecutive roomwithin easy walking distance
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661 - 665 of 2,547 reviews
Reviewed 24 August 2016 via mobile

My family and I checked in here on the 19th August. Straight into the car park and park with in a stones throw of the main entrance. On arrival greeted by the concierge with a smile and a helping hand. Checked in by very polite,...More

1  Thank Trevor G
Reviewed 23 August 2016 via mobile

Stayed here one night was really nice staff were pleasant and really helpful bar prices to expensive would recommend going a short walk to cheaper prices not far from hotel but room was lovely and breakfast was really good with a great choice

1  Thank Shashorn
Reviewed 23 August 2016

This Crowne Plaza was one of first of a new wave of luxury hotels in Liverpool which built just before the millennium. It is next to the Liver building and next to the Mersey. This means that it can be a little bit of a...More

Thank Fianchetto
Reviewed 21 August 2016

Me and my family stayed here using a reward night when needing to attend a family event. The Hotel is very well presented and the King Executive room that we were upgraded to was absolutely beautiful. On checking in we were happy to see that...More

1  Thank MaliceMajorE15
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 10 September 2016

Dear MaliceMajorE15, Thank you for taking the time to write your review. I’m very sorry to hear about the overall dissatisfaction of your stay. I am deeply sorry for the unacceptable service you have received from our staff, especially from the Club Lounge and front...More

Reviewed 20 August 2016 via mobile

Stayed here recently with colleagues. Great hotel with lovely rooms. Lovely towels and robes. I had a great view of the liver buildings too. Buffet style breakfast available with cereals, fruit, meats and cheeses, smoked salmon and full english breakfast. Lunch was lovely there too,...More

Thank Helen D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Family Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (497)
Room & Suite (198)
Dining (45)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
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greenmyrtle
23 January 2018|
AnswerShow all 5 answers
Response from JAKESEY3 | Reviewed this property |
I had no issue with noise during my stay
0
Votes
alice1970
13 January 2018|
AnswerShow all 11 answers
Response from Angelawotzername | Reviewed this property |
Sorry I don't know about charges for disabled parking, there where plenty if disabled parking bays and conserve staff to help with luggage. The hotel staff or website can advise. Enjoy your stay
1
Vote
Chris C
9 December 2017|
AnswerShow all 9 answers
Response from jarmop65 | Reviewed this property |
Yes.
0
Votes
Google Translation
Room Tips
"Probably overlooking the Mersey and docks"
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"Location for shopping, museums and theatre is excellent."
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"Choose a room overlooking the River."
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"Have a view of the Mersey if you can get it and upper floors are quieter"
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