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Crowne Plaza Liverpool City Centre

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Crowne Plaza  Liverpool City Centre
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2,170 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Liverpool City Centre
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Showing 2,112: English reviews
walsall
Reviewed 6 July 2015

Two friends and I spent two nights at this superb hotel it was a Big Plus being so close to all amenities such as railway station, shops, night life restaurants and theatres all within easy walking reach. The hotel is extremely clean the staff of all I spoke to are professional at their level of work.

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Helpful?
Thank brownhillsgirl
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Brownhillsgirl, Thank you very much for taking the time to pots on your comments from your stay here with us. I am delighted to see you enjoyed our wonderful location which is close by all the attractions and transport. Your comments on the staff is very much appreciated and we truly hope to see you again very soon. Kind...

Worksop, United Kingdom
Reviewed 5 July 2015 via mobile

Stayed here overnight before travelling to Isle of Man, and it was a big plus that the hotel is less than a few minutes walk away from the ferry terminal. Arrived and managed a space in the car park (£11 extra per night if hotel guest). Reception spacious and receptionist checked us in and was friendly and efficient. The only...

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Helpful?
Thank Paul W
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Paul W, We truly thank you very much for taking the time to post on your review from your one night stay with us before travelling to the Isle of Man the day after. I am delighted to see you enjoyed the and your upgraded room overlooking the river. Your comments on the restaurant staff are very much appreciated,...

Reviewed 5 July 2015 via mobile

As we have been travelling for 3 weeks our stay here was wonderful. The room, in which four of us were staying, was large and very comfortable. It was a generally agreed that these were the best beds we had slept in. The bathroom was large and well equipped. Would highly recommend

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Helpful?
Thank Ann N
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Ann A, Thank you very much for taking the time to post on your feedback for your recent stay here with us recently. I am glad to read you enjoyed the stayed after travelling for 3 weeks, and I am delighted to see your slept well in our comfortable beds. I hope you would return in the near future...

Liverpool, United Kingdom
Reviewed 2 July 2015 via mobile

I visited the hotel for an awards event today. The staff were really lovely and worked very hard to make all the participants feel special. Lunch consisted of a choice of meat or vegetarian lasagne. I chose the latter option, which was delicious and was followed by a scrumptious slice of cake. This is a smart and comfortable hotel, great...

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3Thank Howi58
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Howi58, Thank you very much for taking the time to post on your fantastic review from your stay here with us, I am delighted to read how much you enjoyed the event you attended and your comments on the staff are very much appreciated. I have passed on your kind words to our head chef regarding the food who...

Reviewed 29 June 2015 via mobile

The hotel is quite new looking and in a good location for a weekend visit to Liverpool. The car park is a good size but not free to guests... I don't like being charged for parking at a hotel. Breakfast was good the bacon didn't make me thirsty all day like some bacon in hotels. Hotels like this one always...

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Thank Pwk0000
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your review from your stay allowing fellow travellers an insight into your experience. Your feedback is very important to us in order to continually improve and monitor our performance. I am glad to read you enjoyed the breakfast and the bacon did not leave you thirsty all...

Birmingham, United Kingdom
Reviewed 26 June 2015

We regularly visit Liverpool but this was the first time we have stayed at the Crowne Plaza. The location is excellent and although there is a fee for parking at the hotel (£11 overnight) we thought that this was very reasonable for a city centre location. Our room, overlooking the Mersey, was clean and pleasant with a very comfortable bed...

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Helpful?
Thank Brum14
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Brum14, Firstly please allow me to thank you dearly for your continued loyalty to our hotel and your wonderful 5 star review from your stay here with us at the Crowne Plaza Hotel Liverpool. Your comments on your stay are very important to us in order to make sure we are providing the best service we possibly can. I...

East Anglia, UK
Reviewed 25 June 2015

We stayed for 2 nights. One the first night, when we went to bed we realised we had been put in a room with a Murphy Bed (one of those small beds that fold up into the wall) - with noisy springs, and exceedingly uncomfortable. We at least were able to change for the second night, but I am mystified...

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Thank davidh of england
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post your constructive feedback from your stay here with us. In relation to the room types we allocate to our guests this is based on the occupancy of the hotel and any requests, I am sorry this was not suitable or comfortable for you and I am glad to...

Northumberland, United Kingdom
Reviewed 24 June 2015

An overnight stay with a best friend for birthday celebrations...we thoroughly enjoyed our stay...made all the more special by Sharon Devon ( Bar Manager) who kept us well topped up with bubbly,and offered some great tips for our first Liverpool visit. A fabulous welcome ! We both travelled from different parts of the country,so the onsite car park was very...

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Helpful?
Thank Lisa G
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your feedback from your stay here with us at the hotel, for your best friend’s birthday. I am delighted to read our brilliant Sharon made your experience more memorable with her friendliness and a lovely welcome. Your comments on the hotel and the staff are very much...

UK
Reviewed 23 June 2015

We stayed here for three nights over the weekend. Staff are helpful and responsive. Our room was a bit small but nothing special. I think had we been staying longer and were travelling with larger cases etc, then it could have been a problem. The bed was comfortable and the room and bathroom were clean. Even though we overlooked the...

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Helpful?
Thank Indira
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post your review from your weekend stay with us recently. Your comments on this occasion are very much appreciated, the reason for informing our guests about the time to enjoy breakfast is at weekends we are normally really busy after 9am and do not want you to wait and...

Devon
Reviewed 23 June 2015

Arrived on a Friday. Lovely Frank opened the door for me and greeted with a friendly smile and warm welcome. Staff on the reception was pleasant. My room, was clean and immaculate. Bath is quite small, but it was very clean. Wifi is awful! My TV did not work. I rang reception who sent someone up immediately (the young man...

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1Thank Natalia M
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, We truly thank you for taking the time to post on your kind words on the hotel and staff, Frank who greeted you with a smile which is lovely to read. Thank you for your fantastic feedback on your stay overall and I am delighted to read you enjoyed all the facilities we have to offer. You can...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM442 - RM1,441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and IHG so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#11 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
30 questions
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Bolton
17 days ago
Newcastle and Gateshead, United Kingdom
8 months ago
Newcastle and Gateshead, United Kingdom
8 months ago
Chester, United Kingdom

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Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3 rd floor over looking mersey good room ( 309)”
  • Viewing from room
 of 5 bubbles Kenyon1360, 26 Mar 2017 | Read review
“Go deluxe if possible for the dock views”
 of 5 bubbles aliandjohncumbria, 16 Mar 2017 | Read review
“Second floor with view of the dock.”
 of 5 bubbles elvw, 9 Mar 2017 | Read review
“Use the pool to relax”
 of 5 bubbles RKHKent, 8 Mar 2017 | Read review
“Dock view very pleasant.”
 of 5 bubbles juner95, 20 Feb 2017 | Read review
5 of 5