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Premier Inn Liverpool (West Derby) Hotel

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Premier Inn Liverpool (West Derby) Hotel
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619 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Liverpool (West Derby) Hotel
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Showing 616: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 26 October 2015

Me and My Friends Decided To Go Here On A Shopping Trip And To See Gary Barlow That Night. And All I Can Say It Was Great!!!! The Beds Were Very Comfy And The Rooms Where Very Well Insulated And I Could Hear No Road Noise. If You Are Looking For A Nice Place To Eat And Sleep This Is...

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Thank Thomas G
Reviewed 13 October 2015

this premier inn had just been re-furbished and the rooms were beautiful, clean and very bright. the staff were very nice and polite and also chatty but the food at breakfast was horrible not to mention the fact the toaster was broken so we had no toast out of the whole breakfast i ate the bacon on a piece of...

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Thank Janet W
Shrewsbury, United Kingdom
Reviewed 13 October 2015 via mobile

We visited this hotel on Saturday the 10th of October 2015 for a city centre night out. On arrival the newly refurbished interior and rooms were stunning and we were extremely impressed. Unfortunately our rooms toilet wouldn't flush, we asked staff to take a look at it to which they did do, but it was irreparable without a plumber. As...

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Thank Abii92
Cannington, United Kingdom
Reviewed 30 September 2015

Handy for the Ferry Port, not too much passing traffic at night despite main road location. Food was good and restaurant well appointed. In the middle of re-furb which limited the car parking and was noisy in the daytime, these things have to be done though so don't let it put you off. As Prem Inns go, very good.

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Thank Alex1706
Cambridge
Reviewed 21 September 2015

Although the hotel is under refurbishment the night’s stay was fine. Waking up on a Sunday morning to workmen above was inevitable. The hotel did warn guests about any disruption that may be caused so it’s not a complaint. One slight worry was whilst waiting outside the adjoining restaurant/pub a rather large rat scurried across the pavement and heading into...

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Thank Fatmanswiss
Reviewed 19 September 2015 via mobile

As a service engineer i get around the counrty a bit, this place is great for one reason, the staff! In particular Karen who works the breakfast shift, when she asks "is evetything ok" you can tell she meens it, happy,smiley, 10/10. Go for the meal deal, £24 gets a two course meal with a pint or glass of wine,...

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Thank Mart S
Douglas, United Kingdom
Reviewed 17 September 2015

Overall this was a pleasant stay. Rooms could do with freshening though as they smelt 'very used' but was comfortable, and staff were mostly very friendly. We used the restaurant for dinner and were very pleased. We were treated as if we were in a 5* Restaurant. Breakfast was great except on the last day when it was dreadful!

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Thank lynnbridson
Chester-le-Street, United Kingdom
Reviewed 17 September 2015

We were going on holiday to I.O.M.and we had previously booked a room at the travelodge along the road from this premier inn and when we decided to extend our stay in liverpool before going over on the ferry we could not book a room at the travelodge so we chose this premier inn.Luckily we booked a twin room as...

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Thank rsteele525
Reviewed 13 September 2015 via mobile

Stayed here for my friends birthday night out. The staff were so helpful and friendly. Telling us the best places to go, where to get taxis from and even ordering a takeaway for us for tea as the beefeaters next door was full. A great bunch of staff!

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Thank Natasha P
Jerusalem, Israel
Reviewed 13 September 2015

I booked this hotel for 3 nights but were unable to get there for the 1st night. When we arrived the next day we were told that the rooms had been re-rented and there were no rooms available. I emailed customer services, someone called back and said we would get a refund for at least the 2nd and 3rd nights...

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1Thank jhgreenstein
WhitbreadHotels, Online Customer Service at Premier Inn Liverpool (West Derby) Hotel, responded to this review

Thanks for getting in touch. I'm really sorry to hear about this. I will be direct messaging you shortly to investigate further so we can get this resolved as soon as possible.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Stay in pretty West Derby then head into the city centre to rock out at The Beatles Story ... more   less 

Additional Information about Premier Inn Liverpool (West Derby) Hotel

Address: Queens Drive | West Derby, Liverpool L13 0DL, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: RM243 - RM543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Liverpool (West Derby) Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Liverpool (West Derby) Hotel Liverpool
Premier Inn West Derby
Hotel Style:
#9 Best Value Hotel in Liverpool
#21 Family Hotel in Liverpool
#22 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Liverpool (West Derby) Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was quiet”
 of 5 bubbles 463dddad, 23 Nov 2016 | Read review
“Ask for the quiet area location”
 of 5 bubbles Jimboyz375, 30 Oct 2016 | Read review
“Best not to be right beside the road”
 of 5 bubbles ronniewood, 16 Oct 2016 | Read review
“Twin rooms have more space”
 of 5 bubbles Noss1s, 1 Sep 2016 | Read review
“All rooms are same except for disabled people”
 of 5 bubbles motorman2250, 23 Aug 2016 | Read review
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