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Signature Living at Matthew Street

Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Signature Living at Matthew Street
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86 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Reviewed 1 week ago via mobile

Just received a message to say we rated the apartments as high --- oh no I didn't! Floors v Sticky - overpowering smell of cleaner in main stairwell. Shower fused itself failing to work. They tell you they are holding a £300 deposit just in case - they actually take it from your account and tell you upon departure it...

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Thank Margaret L
Reviewed 3 weeks ago

i found and booked this apartment for 13 of us for my 40th birthday and we were all very pleased with it and would definitely return. the room sizes were great and we found all rooms very clean and tidy no issues at all. however as mentioned in other reviews there is alot of stairs to room 14 at the...

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Thank kazlouise77
Reviewed 4 weeks ago via mobile

Stayed there for a hen party at the weekend. Checked in and give all our details to the lady on reception. Staff at reception was lovely. Showed us to our room which was appartment 13 and it was the biggest let down. Place was dirty didn't even use one of the bathrooms as it stunk of sewers, it was filthy....

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Thank aiveen108
Aberystwyth, United Kingdom
Reviewed 4 weeks ago

This hotel is spot on for hen/stag parties. I wouldnt stay there for any other occassion other than party! As its very noise because it backs onto Mathew St which is night club central! We stayed on the Sex and the City floor. It was nicly decorated some areas were a bit 'tired' i.e. there was a broken toilet roll...

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Thank jonseyemma24
United Kingdom
Reviewed 4 weeks ago via mobile

From booking this room to checking out the whole experience was amazing, the girls on the reception are really friendly and happy to help with anything. We booked the 16 bedroom apartment for 27/03/17 for a friends birthday and they had put balloons and prosecco in the room upon arrival. Over all the room was spectacular and we will definitely...

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Thank Sandra1457
Belfast, United Kingdom
Reviewed 19 January 2017

We booked Appartment 14 for a hen party. The staff prior to and during our stay were all very helpful and accomodating. The appartment was clean and spacious and modern. The only issue was access. This appartment would not be suitable for people with mobilty issues and there were many steps to climb. This could be more widly advertised however...

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1Thank Gillian A
Huddersfield, United Kingdom
Reviewed 15 January 2017

We booked this as a group of 5 couples meeting up for a night. To be honest I wasnt sure what to expect but it was fabulous. The rooms were lovely & clean. The living space in the kitchen was perfect as we could all get around the table together. Although not enough double beds for all, we weren't bothered...

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Thank joannet3
Nottingham, United Kingdom
Reviewed 19 December 2016 via mobile

Well I so excited about this accommodation I was very soon let down! On arrival the hallway stinks of cigarettes and the carpet is filthy, our apartment had a graduation in the night before and was still being cleaned not to high standard may I add. We had the legends apartment I think it was called that there was a...

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Thank Clairebear444
focus77, Guest Relations Manager at Signature Living at Matthew Street, responded to this review

Dear Clairebear444, I am sorry to hear that you had such a bad experience when staying with us, if you could please contact me with your details I would like to discuss your stay in more detail: Kirsty@Signatureliving.co.uk Kind Regards, Kirsty Bevington Guest Relations Manager

Reviewed 17 August 2016 via mobile

I booked this hotel for my boyfriends birthday, it was for a room of 5 people, when we arrived I had to pay a £250 pound deposit which i got told we would get back in 3-5 working days if nothing was damaged. It came to the 6th working day and nothing had gone back into my bank account. I...

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Thank rach778
focus77, Manager at Signature Living at Matthew Street, responded to this review

Der rach778, Thank you for taking the time to leave your review with us a Signature Living. I was most disappointed to review your feedback from your recent stay. At Signature Living we massively pride our self in the service we provide to each of our guests, this has a huge impact on the feedback we receive and indicates to...

wales
Reviewed 12 August 2016 via mobile

We stayed in apartment 14, which is a large 3 bedroomed apartment on Matthew Street which sleeps upto 14, the location was great right in the middle of town, close to shops, clubs and food places. There was plenty of space for us all, it was great chatting and drinking in the kitchen/lounge area before going out. The only real...

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Thank WalesFuntimers
focus77, Manager at Signature Living at Matthew Street, responded to this review

Dear WalesFuntimers, Thank you for taking the time to review us at Signature Living. We massively strive on providing the best possible gust experience for each of our guests. I would like to apologise for any inconvenience caused to you and your party due to the maintenance issues in your room. Please note that this is not our normal standard...

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14/05/2017 15/05/2017
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Amenities

In your room
  • Microwave

Additional Information about Signature Living at Matthew Street

Address: 9-11 Whitechapel, Liverpool L1 6DS, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: RM796 - RM4,385 (Based on Average Rates for a Standard Room)
Number of rooms: 4
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Questions & Answers

Here's what travellers have asked, with answers from Signature Living at Matthew Street staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Appartment 14 is on the top floor, we couldn't hear any noise below us however there were a lot of stairs to climb!”
gilliana2013, 19 Jan 2017 | Read review
“one bedroom en-suite”
jamiewX2801HB, 31 Jul 2016 | Read review
“Apartment 14 is on the top floor, 3 flights of stairs no lift and no prior warning if you have mobility problems!”
Kelly78, 19 Feb 2016 | Read review
“Hangover Suite”
Carlyjackson20, 1 Oct 2015 | Read review
“Moulin rouge room great for two people”
ManxJP, 19 Sep 2015 | Read review
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