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62 Castle Street

798 reviews
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Traveller (162)
Room & Suite (67)
Hotel & Grounds (100)
Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“split level”(29 reviews)
“law courts”(10 reviews)
“albert dock”(52 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Free Parking
Breakfast included
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (798)Write a Review
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109
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39
Show reviews that mention
All reviewssplit levellaw courtsalbert dockwatch tvsitting areahuge roomdining tablebooked this hotelcentral locationbars and restaurantsbeautiful buildinglovely hotelmatthew streetgreat roomsliverpool one shopping centreironing boardthe heart of the city
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391 - 395 of 785 reviews
Reviewed 8 March 2013

Not a good start but totally our fault - we turned up and the receptionist informed us we had booked the wrong dates!! Nevertheless they went out of their way to accommodate us and we really appreciated their effort. Both rooms we were in were...More

1  Thank ka-davies
Response from Castle62, General Manager at 62 Castle StreetResponded 15 March 2013

Hi Guys, Thank you for a 5* report! I'm thrilled you had a fantastic time, and we all have to agree- our location is enviable! We've just welcomed our New Head Chef, who is currently reviewing the buffet selection- so fear not- on your next...More

Reviewed 2 March 2013

We are from Belgium, we appreciated the professionalism and the kindness of the staff. The room was very large, comfortable but a bit dark. The wardrobe is a bit little for people who stay for a long time. The situation was very good, less than...More

Thank Jean T
Response from Castle62, General Manager at 62 Castle StreetResponded 7 March 2013

Many thanks for your kind words. Our entire team work hard to ensure you receive the best possible service. Thank you for your comments regarding breakfast, we take on board all opinions and I'll ensure that the Head Chef looks into the variety we serve...More

Reviewed 28 February 2013

There was nothing 'wrong' with this hotel as such, it's just completely overpriced and most definitely not boutique standard hotel. We left feeling disappointed and that we could have got much better elsewhere. And it was for our one year anniversary :-( Pros: *Comfy bed,...More

Thank LiverpoolLou82
Response from Castle62, General Manager at 62 Castle StreetResponded 7 March 2013

Many thanks for your constructive feedback. I'm sorry to hear you were disappointed with the experience. We will look into your feedback regarding breakfast, as a team we aim to ensure all our guests are more than satisfied & that we are providing a full...More

Reviewed 21 February 2013

I booked 62 Castle Street for a long weekend on the promise of a swanky and swish boutique hotel. Location was exceptional. The room (204) was large and grand, with a fantastic perspective from huge windows - lovely. The bed was really comfortable. Staff were...More

Thank with_bags_packed
Response from Castle62, General Manager at 62 Castle StreetResponded 7 March 2013

Thank you for your positive feedback regarding your stay. We have to agree, our location & views of the city are superb. Regarding your constructive observations, we will review them with our maintenance team as we strive to ensure we go above and beyond for...More

Reviewed 15 February 2013

Stayed here 14/02 with my girlfriend. The staff all seemed friendly but only spoke to the front desk whilst checking in/out. The room was nice but as I say they are on the small side, and they are not very well lit. We had to...More

Thank Paul_8080
Response from Castle62, General Manager at 62 Castle StreetResponded 7 March 2013

I am thrilled you enjoyed your stay at 62 Castle St. All our staff aim to ensure each of our guests are treated to superb customer service. Regarding your constructive feedback, we will look into the technical issues you had with certain aspects of your...More

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17778798081157
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Details
Price range
US$73 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Liverpool
Room types
Suites, Non-Smoking Rooms
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Traveller (162)
Room & Suite (67)
Hotel & Grounds (100)
Bathroom (18)
Questions & Answers
Ask a question
Jayne W
9 May 2017|
AnswerShow all 2 answers
Response from Morgan R | Reviewed this property |
Nope but there's a car park that's £7 for a full 24hours and that's a 5minute walk away. Google will show you. Xx
0
Votes
Adam N
15 August 2016|
AnswerShow all 3 answers
Response from Sonny F | Property representative |
Check in is anytime from 2pm and checkout is 11am
0
Votes
Sylvia R
30 March 2016|
AnswerShow all 4 answers
Response from ComfortRequired | Reviewed this property |
don't think so, we didn't have a car. call them.
0
Votes
Room Tips
"Think most rooms suffer with outside bar noise"
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"We stayed 103 (best room in the house....apparently)"
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"Dont book here"
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"Reckon all roooms are more than good"
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