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So Sienna

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So Sienna
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206 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Reviewed 28 November 2016 via mobile

Before I begin I am not a person who likes complaining or is a nuisance in restaurants or hotels. But then again I had never been to so sienna before... Upon entering the hotel the reception took me and my partner to the next Street down to a separate building which felt unusual. We were shown to our room and...

Thank Matt L
Cambridge, United Kingdom
Reviewed 16 November 2016

I booked this through Expedia's Mystery hotel feature. This permits you to specify the minimum star rating (4 stars) and the area (London, Hammersmith). The area was entirely accurate and the star rating entirely inaccurate. Really, this place deserves one star at the most. The floor was so unfinished (including metal strips that had not been nailed down) that you...

Thank IpcressFile
London, United Kingdom
Reviewed 13 November 2016

I booked this hotel for a concert at the Apollo, I booked two rooms and apon arrival I was told that there was a maintanence issue with one of the rooms and the room was not suitable to stay in. They told me that they had been trying to contact me on the day of arrival but had no missed...

Thank Claire P
A TripAdvisor Member
1 review
Reviewed 28 October 2016 via mobile

Booked 2 nights in Oct to visit my student son who lives in Hammersmith. Upon arrival my daughter and l were informed that there was a maintenance problem with our room and that they were offering us an alternative room at their sister property in KILBURN- miles away?!! Naturally l refused the transfer so he offered me a cancellation that...

Thank A TripAdvisor Member
Pune, India
Reviewed 12 October 2016

Summary: This could have been an average experience, but it ended up being not so bad thanks to good customer service. I would consider staying here again next time. I was in London on business for 3 weeks and this serviced apartment was booked by my office. I couldn't help but be unnerved by all the other reviews for this...

2Thank savishy
Reviewed 27 September 2016 via mobile

We stayed in the Hammersmith So Sienna .. the location is great, very close to the station, shops, bars/pubs and places to eat. Lovely little out door area with a fountain, seating and plants. There was a security door so unless buzzed in or key access you couldn't enter along with security cameras and a 24 hour concierge., you felt...

5Thank Victoria T
La Paz, Bolivia
Reviewed 14 September 2016

We stayed at the SO Sienna for nearly two weeks, and we found our apartment extremely comfortable and spacious. We had two large rooms, two bathrooms, and a working kitchen. Everything was clean. I had enough space to do yoga in the living room, even while the sofabed was unfolded. Our daughter slept in the living room on the sofabed...

4Thank Jennifer S
Bristol, United Kingdom
Reviewed 7 September 2016

Due to work, I often have to book last minute hotel rooms which in the past, has landed me a good deal. In fact, I cannot remember a room that has not lived up to or exceeded expectations… Until now! Before I even start to review the “Studio” (as detailed in the documented confirmation of booking that I have retained),...

1Thank Charles B
Sydney, Australia
Reviewed 1 September 2016

36 narrow, winding stairs to our apartment; a workman painting stair walls and timber balustrade as we arrived and for the following day or so necessitating feet being caught up in a tarpaulin! No elevator. 'Reception' desk was in a cupboard-size alcove off entrance floor about one sq metre in size. During the eleven nights we were there the intercom...

Thank r0345
Bolton, United Kingdom
Reviewed 31 August 2016 via mobile

Stayed there for 3nights . The room door is practically coming off . Stain in towers . Shower door leak so the floor was wet . The foot tower was soaking wet and no replacement for a dry one . Extractor fan doesn't work . Room was very dirty and dusty . Kitchen (if you can call it kitchen) cupboard...

Thank Connieconni

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  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Region: United Kingdom > England > London > East End / East London
Price Range: RM420 - RM779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from So Sienna staff and other travellers.
2 questions
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Questions? Get answers from So Sienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a Bigger Room”
 of 5 bubbles shahbijal26, 24 Dec 2016 | Read review
“refuse to be in the annex unless they have got the door fixed.”
 of 5 bubbles GRLUK, 5 Dec 2016 | Read review
“Select rooms on ground floor”
 of 5 bubbles Shahanks, 3 Dec 2016 | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
 of 5 bubbles savishy, 12 Oct 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
 of 5 bubbles jennifersE6682IM, 13 Sep 2016 | Read review
5 of 5