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Hotel Indigo London-Paddington

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Traveller (647)
Room & Suite (611)
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Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“heathrow express”(245 reviews)
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,011)
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131
39
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All reviewsheathrow expressaveda toiletrieslondon streetfree soft drinkshyde parkpriority clubrain showernespresso machinemini barrooms are smallturn down serviceconvenient locationgreat showercomfortable bedup to dateby london standardsfew minutes walk
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21 - 25 of 1,773 reviews
Reviewed 12 April 2018

I spent a night at Hotel Indigo London-Paddington on the 6 April 2018. I really enjoyed the service and the room was clean, nice, and better than my expectation. I meet a really nice receptionist manager Mustapha who was so nice, polite, willingness to help...More

Thank Gauthierwasenga
Response from GuestRelations L, General Manager at Hotel Indigo London-PaddingtonResponded 19 April 2018

Thank you for taking the time to recommend us, I am glad the team and product exceeded your expectations. Thank you for recognizing Mustapha, our front desk star! I will pass on your kind comments to him. We look forward to welcoming you back very...More

Reviewed 12 April 2018

We were a late night check on the 6 April 2018 with my husband. We enjoyed and like the service, location and the room was clean, nice, warm, well decorated and better than we expected. Our room had different good stuffs (Coffee machine, hair dryer,...More

6  Thank figo610
Response from GuestRelations L, General Manager at Hotel Indigo London-PaddingtonResponded 19 April 2018

Thank you for taking the time to review the hotel. We are delighted that we made you feel welcome and that you enjoyed the facilities and services. We look forward to welcoming you back very soon.

A TripAdvisor Member
Bangkok, Thailand
477
Reviewed 11 April 2018 via mobile

I stay here by accidentally but lucky me. Hotel is very nice and clean. In the room, there are minibar , coffee and tea and all toilets supply. Don’t worry if you miss anything. Breakfast is good. Location is very convenient. There is grocery store...More

Thank A TripAdvisor Member
Response from GuestRelations L, Manager at Hotel Indigo London-PaddingtonResponded 15 April 2018

Did you know that some of the most wonderful things in life happened by accident? Tea bags, corn flakes, penicillin, pacemakers, chocolate chip cookies and Eton mess are just a few examples. According to you we can had Indigo Paddington to the list. I'm delighted...More

Reviewed 9 April 2018

It was a late night check in on 7 April 2018 (almost midnight) because of the train delay due to the fire accident. About 50 min late from the schedule. Nadeem, the night shift staff awaited us for the check in because we are the...More

1  Thank Punyada N
Response from GuestRelations L, Manager at Hotel Indigo London-PaddingtonResponded 10 April 2018

Dear Punyada N, Thank you very much for taking the time to recommend us. I am glad you enjoyed your stay and delighted that Nadeem made you feel so welcome. I will pass on your kind comments to him. We are very happy to read...More

Reviewed 6 April 2018

Stayed here again, and this time it was even better than my last. As I was a Priority Club Platinum Member, I was upgraded to a larger room. There were free refreshments available to me from the fridge - i.e. soft drinks. Also I was...More

1  Thank Steve Y
Response from GuestRelations L, Manager at Hotel Indigo London-PaddingtonResponded 6 April 2018

Thank you for your kind review. It’s wonderful to hear from our valued repeat customers and we are delighted we made you feel welcome and that you enjoyed the facilities and services. Come back soon Steve Y.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$189 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#185 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$189 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#70 Romantic Hotel in London
#102 Business Hotel in London
#185 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (647)
Room & Suite (611)
Dining (45)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jeneba C
11 February 2018|
AnswerShow all 8 answers
Response from Dukdad | Reviewed this property |
Yes we had a fridge but it's not that big.
1
Vote
merrisol
23 July 2017|
AnswerShow all 4 answers
Response from 84fiero | Reviewed this property |
Fortunately you can exit without any stairs. As you get off of the train, heading towards the "front" of the station, veer off towards the left and you'll see a large (big enough for vehicles to go through) open-air... More
2
Votes
Katie N
9 June 2017|
Answer
Response from Bhavneeta T | Reviewed this property |
you can request specific pillows not sure about feather free though
1
Vote
Room Tips
"If our room was anything to go by, I don't think they would have a bad room. we were at the front of the..."
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"All the room I have stayed in are top notch, work space for computer, small couch and a great comfortable bed."
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"inform the hotel staff before hand if you are a Priority Cub Platinum Member - you could be given an upgrade!"
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"check your bed size while booking, as most beds are queen size. There are superior rooms with kingsize beds"
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