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Hotel Indigo London-Paddington

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#167 of 1,087 Hotels in London
Certificate of Excellence
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,782 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo London-Paddington
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Showing 1,575: English reviews
London, United Kingdom
Reviewed 26 January 2017

We stayed there after New Year, hotel itself is amazing, good location close to Paddington station. Staff is very helpfull and welcoming especially Mr Witek, who was always there to help. First day, we saw him helping other staff in the restaurant and second day he was in the lobby and helped us plan our day in London. He was...

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Helpful?
Thank hugo c
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your comments on the perfect hotel with the perfect staff. It is our pleasure to hear you found the hotel amazing, the location perfect. We are located on the doorstep of Paddington station allowing easy access to Central London, Greater London and beyond. Your comments on the team are well received by all individuals. Thank you for...

Reviewed 23 January 2017

We really enjoyed our stay at this hotel. We were flying in to and out of London Heathrow, and we wanted a hotel relatively near the Paddington Station (rail) since we were planning to travel on the Heathrow Express to and from London Heathrow at the beginning and at the end of our trip to London. This hotel was perfect...

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Helpful?
1Thank Kevin N
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Your comments are extremely well received, it is wonderful to hear you would definitely recommend the hotel. I am pleased you found Hotel Indigo London-Paddington perfectly located, friendly and convenient. Located in the central Paddington area, just one minute from Paddington Station, the hotel is within easy reach of many major business headquarters, Oxford Street shopping and a short tube...

Glasgow, United Kingdom
Reviewed 17 January 2017 via mobile

This is the third time we've stayed at Indigo Paddington, same time of year each year for an event nearby. The hotel itself is nice in terms of decor but the rooms are TINY! There's no room to have your suitcase out, so be prepared to completely unpack if you want space to move. Shower is good, towels are nice...

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Helpful?
2Thank DiscoDonkey
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your time to feedback your recent stay with us, I am grateful you took the time to feedback your honest comments. Escape the mundane with Hotel Indigo London Paddington and immerse yourself in a refreshing and inviting guest experience that is truly reflective of the local neighbourhood. An urban oasis of luxury and tranquillity, the Hotel...

Reviewed 16 January 2017

Very convenient to to Paddington Station. A modern hotel, whilst the rooms are small space is well used with things tucked away and good storage space. The bathrooms are modern and fresh. Decor, lighting bright and new. A nice touch with complimentary soft drinks and water in the room in a fridge.

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Helpful?
Thank Bhavneeta T
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to receive your fantastic feedback, we are delighted to read your wonderful comments. We are perfectly located a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the...

North Yorkshire
Reviewed 14 January 2017

Selected Hotel Indigo for its 100 yard distance from Paddington Station. From the outside and in the foyer the hotel appears small and under stated. Our room however was brightly and attractively furnished with almost everything you could want including a Nespresso Machine with free coffee pods and free Pepsi and water in the fridge. The bed was super comfortable...

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Helpful?
Thank GKTravellers
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your time to write your review, it is a pleasure to hear you found the hotel well located, the rooms bright and attractive and enjoyed the complimentary bedroom amenities. Offering exclusive accommodation and impeccable service, Hotel Indigo Paddington is close to London's most famous attractions. Located in the central Paddington area, just one minute from Paddington...

grand rapids
Reviewed 12 January 2017

It is the location and the attention to details that make this hotel a winner. Fresh apples at the reception desk, nightly turndown service, daily newspaper, and cozy/comfortable rooms are just a few of the unexpected amenities I enjoyed. Just a few steps from Paddington station and a few blocks from Lancaster Gate, you really be in a better location...

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Helpful?
Thank wrldtravelerfrommi
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Your feedback is excellent, we are delighted to hear your wonderful comments on the attention to detail and the location. Escape the mundane with Hotel Indigo London Paddington and immerse yourself in a refreshing and inviting guest experience that is truly reflective of the local neighbourhood. An urban oasis of luxury and tranquillity, the Hotel Indigo London Paddington is so...

Pembroke, United Kingdom
Reviewed 11 January 2017

Stayed for 1 night on business. Booked into one of the small double rooms, which really are very small even by London standards. Not really suitable for 2 people. Room very well appointed with every amenity and with a room at the back of the hotel, it was very quiet. Staff very helpful. Dined in the bistro attached to the...

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Helpful?
Thank chris300153
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to read your comments. I am delighted you found the hotel good in a quiet location. Our 64 individually styled guest rooms are inspired by nature, and all feature vibrant colours, hardwood floors adorned with luxurious pure wool rugs, plush bedding and...

Munich, Germany
Reviewed 11 January 2017 via mobile

This hotel is a Jewell in the crown of Intercontinental in terms of service. At every visit the front desk set standards for good customer care, it doesn't matter if you are staying for a week or just visiting for a snack or coffee you are greeted with a smile and knowledgable support and help. Location is perfect if you...

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Helpful?
Thank grwpl
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Your feedback is excellent, we are delighted to hear your wonderful comments on the service received. Escape the mundane with Hotel Indigo London Paddington and immerse yourself in a refreshing and inviting guest experience that is truly reflective of the local neighbourhood. An urban oasis of luxury and tranquillity, the Hotel Indigo London Paddington is so much more than a...

England
Reviewed 11 January 2017

We've been to London many times and each time try to stay in a different hotel. Many we have been too feel very large and impersonal however the Indigo is completely the opposite. The hotels location is a stones through from Paddington Station looking onto a small garden area. It is surrounded by eateries and local pubs. Its a small...

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Helpful?
Thank RachaelD
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for your fantastic feedback, your comments are extremely well received by the whole team. The handy smartphone comes with our compliments, keeping you connected to your world with local or international calls to selected countries and internet access with 3G data free of charge. Complimentary local and international calls (selected countries) by "Handy" Mobile Phone Service for guests...

Newcastle, Australia
Reviewed 11 January 2017

I first stayed here by default two and a half years ago, after transfer from another hotel which was unable to honour a booking. It was such a good outcome then, that I looked no further than the Indigo for eight nights accommodation in London this month and it worked out perfectly. The hotel has been well maintained in the...

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1Thank 2ozgypsies
Sonya Y, Operations Director at Hotel Indigo London-Paddington, responded to this review

Thank you for taking your precious time to review your recent stay with us. It is a pleasure to receive your fantastic feedback, we are delighted to read your wonderful comments. It is a real honour to hear you feel the hotel has been well maintained and remained consistently friendly and welcoming. We are perfectly located a 1-minute walk from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: RM858 - RM1,463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#132 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
5 of 5