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Hotel Indigo London-Paddington

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#163 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indigo London-Paddington
Hotel Indigo London-Paddington
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1,776 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
Cambridge, United Kingdom
Reviewed 18 December 2013 via mobile

Just got back from our stay in London and we chose this fantastic hotel. I thought the staff were brilliant and did everything to cater for all our needs, the hotel was kept very clean and excellently maintained. All in all this was a very friendly and welcoming, very clean and well presented hotel.

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Helpful?
Thank Strek87
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Stek87 Many many thanks for your recent review and we could not have asked for more than hearing you had a fantastic stay with us. We do hope you also have a fantastic Christmas and New Year and we do look forward to hopefully welcoming you back in the future. Christmas Greetings Malcolm Linforth-Jones

Dublin, Ireland
Reviewed 15 December 2013

it is very modern and had all the facilities I would expect. This is a real plus given the area it's in. Everything throughout the Hotel is modern with a designer look. Perfect for a quick over night stay or to use as a base visiting London. Not a hotel to spend locked away in the room.

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Helpful?
2Thank zipzip1977
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Zip Zip Thank you for taking the time to write a recent review on our hotel and as a senior contributor your kind words means so much more to us. We do look forward to welcoming you back very soon next time you are over from Dublin. Kind regards Malcolm Linforth-Jones

Regina, Canada
Reviewed 14 December 2013

Really handy if you are taking the Heathrow Express train from Paddington Station. Modern and interesting rooms, but smallish. Lots of reasonable restaurants in the immediate neighbourhood. Restaurant and bar right on the main floor. Small elevator but larger than some in London. Room for a couple of big cases. Bar outside noisy until 10 or so but quiet street...

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Helpful?
Thank wintertravelerSK
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Wintertraveler Many thanks for your recent review on Hotel Indigo Paddington and we were pleased to read our location and hotel was perfect for your needs. We do look forward to welcoming you back very soon and hope you had relaxing flight back home. Kind regards Malcolm Linforth-Jones

London
Reviewed 12 December 2013

This is a very nice looking hotel and the staff are very friendly however it misses the basic requirements to what I deem a good hotel. 1) no parking - difficult and expensive to find parking. 2) we were told that we had 3 groups before is for breakfast and the wait could be long. I ordered room service and...

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Helpful?
1Thank Sally123333
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Sally Thank you for taking the time to write a review on our hotel and were pleases to read you found our hotel and staff friendly and nice. Please do accept our apology regards the parking situation. I must admit very few guests arrive with a car due to the parking situation a driving in central London. We would...

Leicester, United Kingdom
Reviewed 6 December 2013

Came here to stay for a night whilst in London with work and I must say, what a find! The rooms are clean, nicely decorated with all the amenities that you need and specially the staff are brill :-) Good price to considering you are not far from Hyde Park and Mayfair and close to the tube. Would recommend advance...

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1Thank Mimmo2210
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest What a fantastic review which we thank you for. It really is good to read our staff surpassed themselves as normal. And we do look forward to seeing you soon Kind regards Malcolm Linforth-Jones

Plymouth, United Kingdom
Reviewed 5 December 2013 via mobile

I have just enjoyed 2 nights at the Hotel Indigo Paddington where I have stayed previously. Again I had a beautiful if not rather small room with loads of features & comfort. I did have to call to make sure I got an upgrade as a Platinum member but this seems sadly to be normal nowadays. Good service from friendly...

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Helpful?
1Thank Julian A
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Julian It really goes without saying that it is a pleasure to host IHG platinum members and whenever possible we do offer an upgrade to ensure our guests comfort and thanks for using our company. As your review states- they do say the best things in life come in small packages and this goes for Hotel Indigo Paddington. And...

Kobe, Japan
Reviewed 5 December 2013 via mobile

After many great stays at the indigo hotel at earl's court-kensington, I decided to give their paddington sister hotel a try. The hotel is located at 16 London street and is a stone's throw away from paddington station. There are lots of grocery stores and restaurants near the hotel. I booked a single room and boy what a tiny room...

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Helpful?
Thank Travel_Critic999
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Guest, Thank you for your recent review on our hotel and we do apologise that your booked single room (Double for sole use) was not as you would have expected. I was so pleased to read that our staff did go out of their way to find you a larger room for you to upgrade to at no extra...

Swansea, United Kingdom
Reviewed 3 December 2013

One of the best hotels I have ever stayed in, very clean, large shower room, great food, great staff, Very close to Paddington train station, great location for traveling around London sight seeing, will be staying her again quite soon

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2Thank Hoof_Harted_Wasnt_Me
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Bobbett, Many many thanks thank for your fantastic review and compliments on our hotel. To be classed as one of the best hotels you have ever stayed in is amazing and again thank you. We do hope to see you again soon should you stay in London. Kind regards Malcolm Linforth-Jones

Sydney, Australia
Reviewed 3 December 2013

Stayed here for 3 nights in early November - chose it as we enjoyed our stay here last year when visiting London. Perfect location - really is a bonus being located beside Paddington Station - makes travelling around London a breeze. Room is exactly what one needs - modern, clean, functional - but with a nice design and luxury amenities...

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Helpful?
1Thank GaryinSydney
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Gary. Wow is all we can say as well as a huge thank you for your review. We really are pleased to read that everything was as perfect as your last stay and our staff surpassed themselves. We do hope you had a pleasant flight back home and of course we can’t wait to see you for visit number...

Edinburgh, United Kingdom
Reviewed 2 December 2013

Echoes what a previous reviewer experienced, appalling service. Our room was compact, we were situated in the basement level. No window, just a door that led outside to a courtyard which was unlocked!!! That no one could find the key for, to ensure we were secure. Our 'upgrade' option was to a single room!! (we were in a twin-double) Wifi...

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2Thank Veronica S
Linforth, General Manager at Hotel Indigo London-Paddington, responded to this review

Dear Veronica Thank you for taking the time to write a review on our hotel and we so apologise profoundly that the service you received during your stay was not at all what we would expect or accept. We do hope you do give us the opportunity to prove to you that this was not our normal service standard and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upon entering Tripadvisor Certificate of Excellence 2014 winner Hotel Indigo London-Paddington you feel an immediate shift away from the hectic pace of business travel. Enjoy the quiet luxury and individuality of this chic, London boutique hotel moments from Paddington Station. Hotel Indigo London-Paddington benefits from the central Paddington location which is a tourist hub and a home to many business headquarters. This boutique hotel is adjacent to Paddington Station from where the Heathrow Express leaves every 15 minutes and takes the same time to reach the airport. Preferred equally by business executives and leisure guests, the Hotel Indigo London-Paddington is close to Oxford Street shops and Selfridge's, beautiful Hyde Park and Notting Hill areas. It is easy to reach the City, West End theatres or the famous galleries and museums from Paddington Station. ... more   less 

Additional Information about Hotel Indigo London-Paddington

Address: 16 London Street | Paddington, London W2 1HL, England
Region: United Kingdom > England > London
Price Range: RM808 - RM1,366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo London-Paddington 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hotel Indigo London Paddington
Hotel Style:
#70 Romantic Hotel in London
#82 Family Hotel in London
#102 Business Hotel in London
#127 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo London-Paddington staff and other travellers.
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Questions? Get answers from Hotel Indigo London-Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Upgrade to the King room - it's worth it.”
 of 5 bubbles Gomombarino, 21 Feb 2017 | Read review
“Ask for a city view they appear brighter.......”
 of 5 bubbles talentpicker, 18 Feb 2017 | Read review
“Our room was facing the street to the northeast (Sussex Place), and it was perfect for us.”
  • Bathroom
  • Bedding
  • USB and other outlets, plus some ear plugs provided by the hotel
 of 5 bubbles 601kylen, 23 Jan 2017 | Read review
“Quieter rooms facing away from main road”
 of 5 bubbles bhavneetat, 15 Jan 2017 | Read review
“Ask for a room at the rear of the hotel to be certain of no traffic noise.”
 of 5 bubbles chris300153, 11 Jan 2017 | Read review
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