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Novotel London Paddington

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#241 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Novotel London Paddington
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2,331 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
Brighton, Michigan
Reviewed 10 January 2013

The hotel was clean and quiet which are my two requirements. The staff was accomodating although management did nothing for all the guests who were inconvenienced for at least 30 minutes by a fire alarm. The bathroom was excellent as it had a real nice rainfall shower and a separate WC. The directions from Paddington Station which is about a...

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Helpful?
Thank foodie491
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review your recent stay with us. I am sorry to read you had to be evacuated during a fire alarm. The security of our guests is our priority and when we invite our guests back to the hotel in such a rare occurrence, our team invites guests to have a hot beverage form...

Darwin, Australia
Reviewed 10 January 2013

Our family of 5 stayed over Christmas. Even though the hotel was very busy, the area was quiet and seemed to be more a business district - not much around. Paddington Station was a 10min walk at most, which as well as the Underground offered a direct train service to Heathrow (for 19 pounds). We had 2 rooms but not...

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Thank TopEnder5
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to post your review about the hotel. I was pleased to read you enjoyed your stay with us and found the location very convenient. I was also delighted to read your positive comments about breakfast. I have discussed your point on breakfast for the additional room with the team to ensure this does not...

Houston, Texas
Reviewed 6 January 2013

Having a 2 pm check-in time is very inconvenient for most Transatlantic arriving travelers. We arrived at 10 am, and were told we had to wait for a room - okay -fine. Even though we watched a steady stream of guests checking out, the front desk staff maintained that no rooms would be available until 2 pm. (which doesn't say...

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Thank Explorer281
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank your for taking the time to review your recent stay with us. I am sorry to read you had a negative experience with us and I would be more than happy to discuss in person at a convenient time for you. Please feel free to contact me at the hotel directly. Kind regards, Guillaume Rapin

Stockholm, Sweden
Reviewed 6 January 2013

Our family had the pleasure to stay here Christmas week, and we liked it so much. The room was big enough for three, view was so nice, all staff kind, cunning and ever so helpful. The breakfast buffet was perfect, gym, pool, sauna and steambath excellent. Free WiFi is a good thing, but slooow if you don't pay extra for...

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2Thank Hans55
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post your review. I was delighted to read you had a great time with us and enjoyed the location as much as the welcome from the team. Thank you also for pointing Little Venice, which is a real gem, hidden from the hustle and bustle of London and there are many...

Brisbane, Australia
Reviewed 5 January 2013

Novotel Paddington is located in Sheldon Square. The area is extremely quiet and not easily accessible. Although shown on the map as adjoining Paddington station, it takes 10-15 minutes to walk (uphill) from the station to the hotel.

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Thank CF W
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to write about your recent stay in the hotel. I am sorry to read that you found the hotel too far from the station. I have to admit that with the works happening in and around Paddington at the moment, it is sometimes difficult to find the easiest way to the hotel which should...

Sydney, Australia
Reviewed 4 January 2013

I had read a few reviews on tripadvisor about the difficulty of locating the hotel. I printed off the directions to the hotel via foot directly from the hotel's website. The directions where perfect and had no difficulty locating the hotel! I arrived at the hotel at like 6.30am and was able to leave my bag there whilst I went...

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Helpful?
Thank soloTravellerGirl
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for having chosen to stay with us and for your review. I was delighted to read you enjoyed your stay with us and I was particularly pleased with your comments on the friendliness and availability of my team. I hope you will stay with us again when next in London, I look forward to welcoming you again soon,...

Johannesburg, Gauteng, South Africa
Reviewed 31 December 2012

I must say hats off to the Novotel Group. This is a gem of a place to stay in London. I started the process to book a room from my home in Johannesburg, however I had a few questions i need to ask before completing the booking online. I call the hotel directly and was told that reservations was not...

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Thank John H
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for posting a review about your recent stay with us. I would like to thank you for the positive review which I have shared with my team who were thrilled. I hope you will choose us again for your next London break and I look forward to welcoming you again soon, Kind regards, Guillaume Rapin

Lisbon, Portugal
Reviewed 30 December 2012

This a is a no frills hotel on the back of Paddington rail station. Very good if you want to stay close to the airport. Very comfortable to get Heathrow express, 15 mints from LHR. Breakfast is good and there is free Noreen in the lobby. It is also possible to take a shower before you check in. It is...

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1Thank rjmm155
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Many thanks for taking the time to review your stay with us. I am glad to read you had a good stay with us and enjoyed the location of the hotel next to Little Venice and also the very good connection from Paddington to the airport. I would also like to point out the great links from Paddington central to...

Seattle
Reviewed 30 December 2012

I stayed here in April 2012 on my first night in London. The location was a great fit for my needs: I had just arrived from Heathrow and was flying out to France the next evening so being such a short distance from Paddington Station was key. Sure, it looks like it is situated in an office park but there...

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Thank talldrinkawater
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you very much for taking the time to post a review about the hotel. I am delighted to read you had a pleasant stay with us and found the team friendly. I could not agree more with you on the hotel location: a perfect hub to get to and from Heathrow airport and only a short distance to all...

Hong Kong, China
Reviewed 29 December 2012

We stayed here for 4 nights in December as part of a Europe trip. Although it is located in Paddington, there are better hotels closer to Paddington station and the restaurants – many more. The Novotel is in a secluded location behind the station next to office buildings and there isn’t much around it that is open after 5pm. The...

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Thank Aly S
novotelpaddington, General Manager at Novotel London Paddington, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to read you experienced problems with the shower and can assure you this has been looked at since your departure. I have also had a meeting with our laundry company to discuss the quality of the linen. Kind regards, Guillaume Rapin

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star Novotel London Paddington is in the Paddington Central area, easily accessible by public transport and a few minutes' walk from Paddington Station (15 minute link to Heathrow Airport and great connection to all parts of London with 4 tube lines). Enjoy a shopping spree on Oxford Street or take a leisurely stroll to Hyde Park and Kensington Palace. All 206 rooms have free Wifi access and satellite TV. Our Elements restaurant and bar also offer a relaxed dining and drinking experience. The hotel has a swimming pool, sauna and fitness room for you to unwind after a long day exploring London. You can as well use our concierge services to book your tickets for the best West End shows or for numerous attractions. ... more   less 

Additional Information about Novotel London Paddington

Address: Sheldon Square 3 Kingdom Street, London W2 6BD, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: RM856 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Paddington 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Novotel London Paddington Hotel London
Accor London Paddington
Hotel Style:
#25 Green Hotel in London
#174 Family Hotel in London
#179 Luxury Hotel in London
#215 Romantic Hotel in London
#237 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Paddington staff and other travellers.
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Questions? Get answers from Novotel London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Towels need updating ”
A1161QZrobc, 23 Apr 2017 | Read review
“Room was ok big enough, wifi ok but bed not very confortable”
valerierA7609RJ, 9 Apr 2017 | Read review
“KIng suites are best”
239garethg, 3 Apr 2017 | Read review
“Higher the floor, the quieter the room and the better the view.”
R4437GWrichards, 22 Mar 2017 | Read review
“Three in a room was tight for us - ask about room size!”
VZAtl, 12 Mar 2017 | Read review
5 of 5