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Draycotts of Chelsea

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    132 Reviews from our TripAdvisor Community

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    Showing 121: English reviews
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    Riyadh, Saudi Arabia
    Reviewed 16 September 2015

    this was the most terrifying horrible experience I have ever had in my life. one whole day of waiting to get the keys, no porter, no reception and no one answers the emergency number on the website. After hundreds of calls some weird guy answers and says that he will send us someone to handle the keys but no one...

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    2Thank H S
    Lincolnshire, United Kingdom
    Reviewed 13 April 2015

    We arrived only to be told that the room we'd booked and paid for had got the decorators in and as such we were unable to stay! The housekeeper, who spoke almost no English, said there was another room in the basement, but for a family of five this was very unsuitable When we protested she became very upset and...

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    6Thank James H
    Devon, United Kingdom
    Reviewed 2 January 2015

    Stayed here new years eve really worried after reading reviews. Took a while to find as looks like any other street. When we arrived a forign lady answered the door and looked at us blankly when i said we have a room booked she just Rudely said wait and walked off when she came back she was saying different names...

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    Thank Loulou2255
    England
    Reviewed 8 December 2014

    We were really worried after reading other reviews but were very happily surprised by what we found. We were a group of 5 ladies in the family suite with patio in the basement (apt 7). The room was very big and could have in fact slept 6 people. Lovely bedding all very clean, a massive TV, the kitchenette was excellent...

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    Thank mijome10
    Lytham St Anne's, United Kingdom
    Reviewed 18 September 2014

    We booked to stay at Draycotts for one night in a two-bed apartment, but 'Amin' contacted us the day before our trip and cancelled our booking with the excuse 'there are building works next door'. He promised to arrange alternative accommodation but failed to ring back and did not answer the phone to me. This left us with no alternative...

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    2Thank John L
    Farnham, United Kingdom
    Reviewed 14 September 2014 via mobile

    We arrived only to find that there was no water in the apartment and that was no alternative room. The only person there was the building manager who did nothing other than say we needed to contact the agency, as there was nothing they could do. I could not get through to any numbers provided and they switched the lines...

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    3Thank Oliver I
    Monza, Italy
    Reviewed 6 September 2014

    Terrible place. Rooms not maintained at all, broken parts, water falling from the ceeling when it rains. We were without water in the room for two full days (when we left no water yet in the rooms) without any explanarion. In the photos you will find some details of the room in full decadence. Awful experience.

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    2Thank Jordi F
    Malaysia
    Reviewed 3 September 2014

    We turned up for our first 5 night stay in Draycotts of Chelsea, after standing on the doorstep for 30 minutes before finally contacting somebody to talk us through how to get in the front door. We had to walk up 4 flights of stairs with our summer holiday luggage plus 2 young children and stroller. The apartment is a...

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    3Thank JulieForeman
    Reviewed 19 July 2014 via mobile

    I booked a 2 bedroom appartment and it turned out to be a studio. I called the management guy on the phone, He just told me to sort it out with booking.com. I argued with him for a long time and then finally got another room in the basement. Anyhow, Nothing worked in the room #5 which was given to...

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    4Thank Janny T
    Leeds, United Kingdom
    Reviewed 9 July 2014

    absolutly apalling!!!.... we got there and were told to call the manager if we had any problems, we had no water qall wekend, after continually phoning the manager he said he would get an engineer out on the friday evening but no one came till saturday evening and we where then told to go find somewere else to stay if...

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    3Thank nagina z

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    Staying in Chelsea

    Neighbourhood Profile
    Chelsea
    Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
    Explore this neighbourhood

    Amenities

    Room types
    • Kitchenette
    Official Description (provided by the hotel)
    Introducing London's newest & most exclusive luxury Boutique Apart Hotel, steps from Sloane Square in the heart of prestigious Chelsea and a stone's throw from Kings Road, Sloane Street and Duke of York Square. ... more   less 

    Additional Information about Draycotts of Chelsea

    Address: 46 Draycott Place, | off Sloane Square, London SW3 2SA, England
    Region: United Kingdom > England > London > Chelsea
    Price Range: RM526 - RM1,079 (Based on Average Rates for a Standard Room)
    Hotel Class:3 star — Draycotts of Chelsea 3*
    Number of rooms: 17
    Also Known As:
    Draycotts Of Chelsea Hotel London
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    Questions & Answers

    Here's what travellers have asked, with answers from Draycotts of Chelsea staff and other travellers.
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    Questions? Get answers from Draycotts of Chelsea staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

    See which rooms travellers prefer

    “Just don't do it”
     of 5 bubbles P9130DZjamesh, 13 Apr 2015 | Read review
    “The family suite in the basement would be lovely in summer, open the patio doors and have a drink outside, only a tiny patio but how much space do you need for a glass of wine!”
     of 5 bubbles mijome10, 8 Dec 2014 | Read review
    “Do not go there.”
     of 5 bubbles JordiF341, 5 Sep 2014 | Read review
    “Having lived in London for 8 years I know that lower ground flats always have a bit of damp, so if you want to avoid that, just book a room that is on the ground floor or higher. Obviously a ground floor will have more noise from the street as anyone can imagine, but on the other side you wont have to walk up the stairs”
     of 5 bubbles HJO78, 24 Oct 2013 | Read review
    “Chelsea is up scale. If you eat out there, be prepared to pay”
     of 5 bubbles 273chrish273, 18 Jul 2013 | Read review
    5 of 5