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LUMA Concept Hotel Hammersmith London

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Traveller (135)
Room & Suite (120)
Dining (4)
Ratings and reviews
#268 of 1,086 Hotels in London
Certificate of Excellence
  • Excellent57%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“breakfast bags”(7 reviews)
“handy phone”(6 reviews)
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What's included
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
3 Star Hotel
LUMA Concept Hotel is set in London, 550 yards from Hammersmith Apollo and 750 yards from Riverside Studios. 5 minutes walk from Hammersmith Station, 30 minutes by tube from Heathrow Airport, 15 minutes walk from Westfield Shopping centre.
Offers from LUMA Concept Hotel Hammersmith London
Offers & Announcements: School Holiday 20% off
View all hotel information
Location and contact
28 - 36 Glenthorne Road | Hammersmith, London W6 0LS, England
Hotel website
16 km to Heathrow Airport
116 restaurants are within a 0.5 km radius
2.9 km from Notting Hill
View nearby attractions and restaurants
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Reviews (287)
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All reviewsnespresso machinebreakfast bagshandy phonegreat hotelstayed recently for nightsseparate shower and toiletroom layout iseventim apollocharging pointsusb portsworking desklong weekend stayfree phonetoilet areasuper comfortable bedhigh speed internetnormal hotel
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1 - 5 of 200 reviews
Reviewed 5 days ago via mobile

I like this hotel !! The room was so calm and clean . I like breakfast system !We can take it out , so we can eat it in the park at the lunchtime as we want !! There are many boutiques, restaurants, bars and...More

Thank yuriko h
Response from Austeja P, Manager at LUMA Concept Hotel Hammersmith LondonResponded today

Dear Yuriko, Thank you very much for your excellent rating and comments. We appreciate your honest feedback about our hotel and we are pleased to hear that you find our breakfast system and neighbourhood to your liking. With reference to your comments regarding the towel...More

Hotel's Favourite
Reviewed 14 May 2018

Stayed at LUMA Concept Hotel for a wonderful weekend with my family. The hotel is positioned in the vibrant Hammersmith area, close to transport links, tourists attractions, restaurants, cafés and anything you might need. The rooms are impeccably clean, well equipped and true to the...More

Thank Claudia R
Response from Austeja P, Manager at LUMA Concept Hotel Hammersmith LondonResponded 17 May 2018

Dear Claudia, Many thanks for giving us a perfect rating and for recommending our hotel to other travellers. It was a great pleasure having you and your family to stay at LUMA Concept Hotel Hammersmith. We pride ourselves in providing all our guests with a...More

Reviewed 1 week ago via mobile

Brilliant hotel. It’s in the name; Concept, it’s a great concept. Malmaison meets COMO Hotels. The rooms are compact but perfect, it has all you need, HDMI flatscreen TV, Espresso, Fridge with complimentary water, comfy beds, handy phone and in room tablets. Tresemme hairdryer, A/C,...More

Thank John M
Response from Austeja P, Manager at LUMA Concept Hotel Hammersmith LondonResponded 1 week ago

Dear John, Many thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that we have made an impact on your experience with us and happy that you have made use of all the...More

Reviewed 1 week ago

Reading the reviews for this hotel on TripAdvisor, I can only assume there are a lot of friends/staff writing them - as I fail to see how anyone can be impressed with this hotel, aside from the location. It's near Hammersmith Apollo etc. Which is...More

Thank Dean C
Response from Austeja P, Manager at LUMA Concept Hotel Hammersmith LondonResponded 1 week ago

Dear Dean, Thank you very much for taking time to review your stay with us. We truly value our guests and are sorry to hear that we did not meet your expectations. With reference to your comments regarding your room; all room descriptions are set...More

Reviewed 2 weeks ago via mobile

Polite staff with smiles. Everything is clean and new. Wifi is stable. Looks modern. Plenty of Power and usb socket for everyone in the room. Got discounts of Restaurants and bars near it when u live this Hotel. Great breakfast with fruits. Totally suggest this...More

Thank Bug_lo
Response from Austeja P, Manager at LUMA Concept Hotel Hammersmith LondonResponded 1 week ago

Dear Bug Lo, Thank you very much for your excellent rating and comments. We are happy to hear that our team and the hotel met your needs and expectations. It is great that our Friends of LUMA offering was appreciated too. We look forward to...More

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About
Description
LUMA Concept Hotel is set in London, 550 yards from Hammersmith Apollo and 750 yards from Riverside Studios. 5 minutes walk from Hammersmith Station, 30 minutes by tube from Heathrow Airport, 15 minutes walk ...More from Westfield Shopping centre. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms
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Traveller (135)
Room & Suite (120)
Dining (4)
Questions & Answers
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244reubend
25 January 2018|
AnswerShow all 7 answers
Response from Dinis S | Reviewed this property |
Yes. Only a bit. Sorry for the delayed answer.
0
Votes
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Toccoferro
28 October 2017|
AnswerShow all 5 answers
Response from Mick W | Reviewed this property |
yes just about i was okay in my room even though it was not specifically marked disabled. i use a powerchair. lift access and level access into hotel.
0
Votes
KadekPe
17 October 2017|
AnswerShow all 3 answers