We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Maitrise Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
BEST WESTERN Maitrise Hotel
BEST WESTERN Maitrise Hotel
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

828 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Maitrise Hotel
See the most recent reviews
Showing 655: English reviews
2 reviews
Reviewed 20 April 2015 via mobile

Stayed in this hotel for 2 nights 15/16 April,on arrival stay were very friendly and helpful,room was small but clean and comfortable,breakfast was nice and the waitresses were polite helpful and polite.I would use this hotel again

Helpful?
Thank Doaksy
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. Your business is very important to us and so are the comments that give us the opportunity to recognise our team members for the outstanding job they are doing.... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 April 2015

Stayed here 15/03 for one night with my boyfriend, we had a double room just the basic one I think. The price was really good, is a little bit further out compared to more expensive hotels I suppose, depends what you are in London for, but the tube station is literally a 2 minute walk. Checked in easily, had to... More 

Helpful?
Thank josieeex
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. Your business is very important to us and so are the comments that give us the opportunity to recognise our team members for the outstanding job they are doing.... More 

Stevenage, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2015

Booked a 'luxury suite' which turned out to be a double room - king sized bed was just 2 singles pushed together. No bath or even toileries. No window which was very odd as we had no idea what the weather was like the following morning and had to go all the way downstairs to check, and didn't know if... More 

Helpful?
1 Thank Nessa N
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2015

On arrival at the hotel, we were greatede by obnoxious and ignorant staff that failed to show any enthusiasm or interest in us. We were given our room key and told to use the lift. When entering the room, it appeared pleasant yet when entering the bathroom there was a vile smell that hung within there, so much so that... More 

Helpful?
3 Thank Rhiain6
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, I do apologise for us not meeting your expectation during your stay at the Best Western maitrise hotel. I would appreciate it if you can send me your details directly to gm@maitrisehotels.com and I will contact you and discuss the matter in more detail. Should you require any further assistance please contact me. Apologies for all the inconvenience... More 

Travellers are raving about these London hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2015

We stayed for one night on a saturday, it was a really nice little hotel, clean room but the bed was rock hard. Breakfast was good and the staff were very helpful and happy. Apart from the bed being a little bit on the firm side the stay was ideal and would stay again and recommend this hotel!

Helpful?
1 Thank Jamie M
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for leaving your comments after your stay, we are pleased to know that you enjoyed your stay at the Best Western Maitrise Hotel. Your review is very helpful to us as we are able to give the feedback to our team and ensure that we provide the best standard of service. And any improvement that needs... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 April 2015 via mobile

One of my best stays in London. Very clean room, very good breakfast. Opposite the overground station and next to bus stop. Safe area with a lot shops markets pharmacy and restaurants. Highly recommended for anyone visiting London!!! Great value for money Εξαιρετική επιλογη για αγγλικό ξενοδοχείο για την τιμη του!!

Helpful?
Thank KyriakosL
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am happy to read that you had a pleasant stay with us. Your business is very important to us and so are the comments that give us the opportunity to recognise our team members for the outstanding job they are doing.... More 

ferryhill
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 March 2015 via mobile

Stayed here for 1 night only with wife and daughter. Room was a bit crowded due to sofa bed but very comfortable and clean. The staff were very helpful and we were treated well. The breakfast was a continental one and very nice but the later you left it the more busy it was. The location is fine and only... More 

Helpful?
2 Thank mikep72Ferryhill
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. We look forward to welcoming you back to The Best Western Maitrise hotel in the near future. Kind Regards, Deven and Team More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2015

The new age designers of the hotel forgot to plan in a ladder with the rooms along with a supply if vertigo pills - the bed is high ( and that's no understatement ) The bathroom is straight out of NHS. Clinical , complete with disabled WC and white lights. Btw the shower has no curtains or barriers too. Not... More 

Helpful?
Thank Shantanugoswami
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay and leaving the review. I am sorry to hear that your stay with us did not meet your expectations. Your business is very important to us and so are the comments that give us the opportunity to improve in any areas that deserve improvement. We are... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2015

My partner and I stayed at this hotel 23-25 March 2015 for a mini break. Upon arrival we were able to check in slightly earlier with no additional charge. The room itself was a little small but comfortable and nicely decorated. The bed was comfortable and being on a higher floor meant it was quiet too. The breakfast was of... More 

Helpful?
1 Thank davey_hazza
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. We look forward to welcoming you back to The Best Western Maitrise hotel in the near future. Kind Regards, Deven and Team More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 March 2015

Me and my boyfriend arrived for a 1 night stay to be greeted by 2 girls at reception who didn't seem to know which one was meant to be greeting us. They give us the key to our standard double room and we headed up to the room to find it was the tiniest room I've ever seen with 2... More 

Helpful?
Thank SarahC2408
Deven S, General Manager at BEST WESTERN Maitrise Hotel, responded to this review

Dear Guest, Thank you for choosing the Best Western Maitrise Hotel for your stay. I am very disappointed to hear that you had some issues during your stay causing you inconvenience. I would like to apologise for all the inconvenience caused during your stay on behalf of my team and myself. I have spoken to the reception team of the... More 

427 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (174)
Viewed
Room/Suite (68)
Viewed
Bathroom (19)
Viewed
Hotel & Grounds (15)
Viewed
View from Room (3)
Viewed
Dining (4)
Viewed
Other (65)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Executive King Room (33)
Viewed
Executive Twin Room (34)
Viewed
Dining (26)
Viewed
Single Room (33)
Viewed
Standard Double Room (34)
Viewed
Suite (39)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
BEST WESTERN Palm Hotel
#452 of 1,078 in London
728 reviews
Show Prices
Show Prices
Show Prices
Clayton Crown Hotel
#413 of 1,078 in London
1,218 reviews
The Langorf Hotel
#523 of 1,078 in London
625 reviews
Hammersmith / Fulham
BEST WESTERN PLUS Seraphine Hammersmith Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maitrise Hotel is a 4 star boutique hotel, located in London's fashionable Maida Vale. The hotel opened its doors in summer 2009 following extensive refurbishment of a locally listed Victorian fronted building. ... more   less 

Additional Information about BEST WESTERN Maitrise Hotel

Address: 53 - 59 Kilburn High Road | Maida Vale, London NW6 5SB, England (Formerly The Quality Maitrise Hotel)
Region: United Kingdom > England > London
Price Range: RM312 - RM719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Maitrise Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelTravel.com, Priceline, Odigeo, Agoda and Travelocity so you can book your BEST WESTERN Maitrise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#376 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maitrise Hotel staff and other travellers.
12 questions
Ask a question
2 months ago
Newcastle upon Tyne, United Kingdom
Leamington Spa, United Kingdom
1 month ago
Canfield, Ohio
over a year ago

See all questions (12)

Questions? Get answers from BEST WESTERN Maitrise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a window.”
 of 5 bubbles LindaA104, 20 Nov 2016 | Read review
“Get a room with a window”
 of 5 bubbles SteveC1811, 17 Nov 2016 | Read review
“Dont book a room here!”
 of 5 bubbles 703scott, 15 Nov 2016 | Read review
“Go for top floor for quieter experience.”
 of 5 bubbles CKBG, 9 Nov 2016 | Read review
“Avoid the basement.”
 of 5 bubbles siliconglen, 20 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay