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Had booked and was so excited to stay here this Saturday for my boyfriend's 30th - with the weekend planned based on location and where we thought we would be based.
Have just received an email saying this booking has been cancelled, with absolutely no...More
1 Thank ACooper90
Response from DirectorOfGuestServ, Guest Services Director at Town Hall HotelResponded 3 days ago
Thank you for your entry which suggests you are seeking clarification regarding your booking. We are very sorry for the circumstances we find ourselves in, causing you distress on this occasion. Please accept my sincere apologies.
Knowing that your trip is planned for...More
I have stayed twice now at the Town Hall Hotel. Each time I enjoyed my stay tremendously. And each time my main wish upon leaving was regret that I was not staying longer.
The hotel is an amazing work of art and the service is...More
Thank James L
Response from DirectorOfGuestServ, Director of Guest Services at Town Hall HotelResponded 3 days ago
Dear James L,
Many thanks for your supportive review. We really appreciate the fact you have taken the time to share your experience with us and the rest of the Trip advisor Community.
Please tell all of your friends about Town Hall Hotel and perhaps...More
Professional staff, distinctive rooms (in a positive way), good food (and an excellent restaurant in the Typing Room and a splendid one in the Corner Room) and fine value, a neighborhood that is changing in interesting ways, easy public transport to wherever you want to...More
Response from DirectorOfGuestServ, Director of Guest Services at Town Hall HotelResponded 1 week ago
Many thanks for sharing with us your kind and helpful observations. Your contribution has been shared with the team and wish you to visit us again soon. bring your friends too!!
Thanks once again
Stayed here with my partner for one night as we are from Plymouth just visiting for two days. A warm welcome from reception (free lollipops) the lobby looked very clean and well kept, and very nicely decorated, keeping within the look of the building from...More
Thank Natasha M
Response from DirectorOfGuestServ, Director of Guest Services at Town Hall HotelResponded 2 weeks ago
Dear Natasha M,
We are all delighted you enjoyed your trip to London and chose to stay at Town Hall Hotel. It is always refreshing to hear from guests who have appreciated their experience positively and recognise the contribution the property makes towards the community...More
Booked a weekend stay for my birthday via Voyage Prive.
This hotel on the website was stated to be 5*, which it's absolutely not.
On arrival there was a large queue for check in, which didn't look good when you arrived but also meant it...More
Response from DirectorOfGuestServ, Director of Sales at Town Hall HotelResponded 2 weeks ago
The careful observations you make about your recent stay at this property have been shared with the team members involved. They join me in thanking you, have accordingly updated your profile. For other observers, please be aware booking through third party websites can...More