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Town Hall Hotel

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#134 of 1,080 Hotels in London
Certificate of Excellence
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1,294 Reviews from our TripAdvisor Community

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Showing 1,122: English reviews
Uk
Reviewed 25 June 2014

Visited in June, on a Monday eve. Excellent room, with great facilities all round. However it is not in the best part of town, so you will need to get cabs around. Also breakfast was a bit random, food quality was good, but there was no service to speak of, apart from here is your bill, with 12.5 % added...

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Helpful?
1Thank MkMark
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us on TripAdvisor. I am glad to hear that you enjoyed your stay with us in this occasion. It is regretful to hear of your disappointment with the breakfast service and I have brought your comment on to the breakfast manager to look into the matter without delay. Also please allow...

Milano
Reviewed 25 June 2014

the hotel is wonderful, it is my second stay and all is perfect. Rooms are incredible large, clean with all the possible confort. The staff is great especially at the reception with very kind and nice italian girls. All wonderful!

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Helpful?
Thank wilfy69
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you for sharing your experience on our TripAdvisor page. I am delighted to know that you enjoyed your second visit to the hotel. It is nice to hear that our repeated guests are well looked after with our front of the house colleagues did all they could to bring about this fantastic review from you. I hope...

Cambridge, United Kingdom
Reviewed 24 June 2014

Stayed in a 2 bedroom apartment. Each bedroom had a TV, an iPod dock and more than enough sockets. There was 2 bathrooms and a living room as well as a surprisingly well equipped kitchen. It is a rough area but the hotel is very close to the tube station and thus is very convenient for central London.

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1Thank Daniel C
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us on Tripadvisor. I am pleased to hear that you appreciated our accomodation which indeed comes with so many extras included in the rate and that you found our units spacious with all possible comforts. Reading the comment on the area being rough, I wondered if you had encountered any problem...

Singapore, Singapore
Reviewed 24 June 2014

Incredible and unique hotel. Like all the other reviewers, I was impressed by the design and architecture of the heritage building. There were cool, curious pockets of space all over the hotel, where you might find a vintage barber chair, a witty carpet, or a unique piece of art. The service was incredible, the staff earnest and helpful. We were...

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1Thank jetsetter741
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, It is great to hear your enthusiasm in describing the hotels gems and I cannot agree more with your comments. It gives us a great feeling of achievement, when our guests appreciate what the THH is about with it vintage, art and classicism mixed together in harmonious way. I am immensely grateful for sharing this in our TripAdvisor...

Dublin, Ireland
Reviewed 24 June 2014

My immediate impression of the outer facade was a little underwhelming, but upon entering I was amazed at how impressively laid out the building is. The reception staff could not have been nicer. The receptionist immediately greeted us, arranged for our bags to be looked after (we arrive a bit early) and even recommended a local spot for some lunch...

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2Thank John H
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest Thanks you so much for leaving this detailed review on TripAdvisor. It is great to hear of your appreciation of the hotel features, facilities and services. It gives us great pride when our guests appreciate the THH for what it is its right. I am sorry to hear of those negative points, yet grateful for bringing them up,...

Liverpool, United Kingdom
Reviewed 24 June 2014

Just returned from this hotel after spending 3 nights. On initial telephone contact with hotel staff very helpful upgraded us to executive suite . On arrival staff were warm friendly and very professional which set the tone for the rest of our stay rooms/apartment catered for every need. Beds comfortable. modern facilities Would highly reccomend

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Thank Mauras763
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, thanks you so much for your kind note left on our TripAdvisor page. It is really great to know that you enjoyed your stay with us and glad to hear that our staff attention to details and courtesy, was noticed and appreciated. I am delighted to hear that you appreciated our complimentary suite upgrade and that you found...

Geneva, Switzerland
Reviewed 22 June 2014

This hotel is a wonderful surprise in contrast with the typical disappointment of London hotels. Immediately upon arrival I was greeted professionally and expeditiously checked in. The architecture, artwork, design and layout were enough to make one want to spend the time wandering through to experience all it had to offer. The hotel had upgraded me and I had a...

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Thank CanadaExpatB
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, thank you so much for leaving us your note on our TripAdvisor page. I am please to read of your appreciation of the hotel architecture and the warm welcome you received from our front of the house staff. I am delighted to hear that once again their approach has been noticed and it is grate that you shared...

Southampton, United Kingdom
Reviewed 15 June 2014

Ive stayed in quite a few London hotels and many are very dissapointing. This one however is not. We were there for a VERY short stay (2am - 11am) so I cannot speak for the restaurant or bar but will try and return one day and do so. The hotel is very boutique, nicely built into the old town hall...

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Thank Ian T
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear Guest, It is a pleasure to know that you enjoyed your stay with us. Thank you for your description of the suite and its appliances and glad to know that you appreciated our breakfast hot dishes being prepared on order. I do hope that you will be able to stay longer on your next visit to allow time to...

Cambridge, United Kingdom
Reviewed 11 June 2014

We stayed here for 1 night, in an apartment-room. We were blown away by the facilities in the room - full kitchen, great bathroom, bed, robes, etc - and had a great dinner in. The other parts of the hotel were very nice - lobby, pool, gym. We had the continental buffet breakfast and there was a great selection of...

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Thank leeesah
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear guest, it is indeed a great pleasure to have had you staying with us and glad to know that you thoroughly enjoyed your stay. Thank you for detailing the suites and hotel facilities as well as the breakfast that you enjoyed too. Yes we are a luxurious hotel but we are not pretentious and your honesty is very much...

Aberdeen, United Kingdom
Reviewed 10 June 2014

Spent 3 nights in June. We were in room 222. Superb accomodation with separate lounge area. Great historic building that has been fully modernised. Comfortable bed, large bathroom, fridge/microwave/coffee maker etc. Service was first class and very professional The Hotel bar is fantastic. They make their own Gins. Rums and other spirits. Did not eat there, but menu looked very...

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Thank Hawk345
OpsMng, Director of Operations at Town Hall Hotel, responded to this review

Dear guest, it was a great pleasure to have you stay with us. We are mostly glad that you enjoyed the refurbishment of our building and the you found the appliances that come within our suites useful to give that extra comfort. We are also pleased that you enjoyed our newly refurbished bar Peg & Patriot, with its unique in-house...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
TOWN HALL HOTEL is a boutique, design, hotel in the heart of London's East End. Offering luxury accommodations, event space and fine dining in an iconic Edwardian building. ... more   less 

Additional Information about Town Hall Hotel

Address: 8 Patriot Square | Bethnal Green, London E2 9NF, England
Region: United Kingdom > England > London
Price Range: RM751 - RM1,305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Town Hall Hotel 5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Agoda, Hotwire, Priceline, Cheap Tickets and Jetsetter so you can book your Town Hall Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Town Hall Hotel And Apartments
Hotel Style:
#37 Spa Hotel in London
#75 Business Hotel in London
#88 Family Hotel in London
#92 Romantic Hotel in London
#111 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Town Hall Hotel staff and other travellers.
12 questions
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Coventry, United Kingdom
Birmingham
London, United Kingdom

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Questions? Get answers from Town Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are amazing!”
 of 5 bubbles evada0, 6 Jan 2017 | Read review
“Two bed apartments are great if you have kids.”
 of 5 bubbles JamasCor, 1 Jan 2017 | Read review
“The split level apartments are amazing.”
 of 5 bubbles AnnaLemmy, 30 Dec 2016 | Read review
“Ask for a higher floor with a corner room!”
 of 5 bubbles LibbyC708, 28 Dec 2016 | Read review
“First floor rooms have the tallest ceilings; third floor rooms have the best view, but avoid rooms behind the wall on the back of the hotel.”
 of 5 bubbles Martin_MidlandsUK, 12 Dec 2016 | Read review
5 of 5
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