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Park Grand London Paddington

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#325 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Paddington
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2,656 Reviews from our TripAdvisor Community

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Showing 2,341: English reviews
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Pontypridd, United Kingdom
Reviewed 3 days ago NEWvia mobile

Before arrival me and partner called the hotel twice to inform them that we would be arriving later than expected, when we arrived we were informed that our booking got cancelled due to the card being declined. We informed the staff that this must have been a mixed up during our previous chats with the other staff. The man who...

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Helpful?
Thank MissBering
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear MissBering, Thank you for taking the time to comment on your stay. I have tried to locate your reservation in order to look into the reservation, however unfortunately I am unable to do so therefore I would like to kindly request you to please send us your reservation details in order for us to locate your reservation and understand...

Canberra, Australia
Reviewed 4 days ago NEW

I stayed here for just over a week, and when I first stepped into my room, my immediate thoughts were, "Hang on a minute, this is a bit small, isn't it?" But the way the room was set up, and the care that had obviously gone into cleverly utilising every inch, more than compensated for the smallish square-meterage. In no...

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Helpful?
Thank Tyler O
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Tyler O, Thank you for choosing Park Grand London Paddington for your stay in London. We are glad you enjoyed your stay and found the hotel to be up to your standards. Our staff is always there to ensure that the service provided suits all your needs. We would be happy to welcome you back to make your next...

Reviewed 4 days ago NEWvia mobile

We spent our weekend in London adjunto we made the right choice with this hotel. The Indian food was great!! And the english breakfast they serve is also fantastic!!! Everyone from the staff members were extremely polite and helpful. We would like to mention Albin, Gaby and Andrea from the reception. they made us feel like at home.

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Helpful?
Thank alejandritam3
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear alejandritam3, Thank you for taking out your valuable time to comment on your travel experience at Park Grand London Paddington. We are delighted that you enjoyed the meals at the hotel and I have passed your comments onto the chef. We are also very grateful for your kind words about the staff. We look forward to having the pleasure...

Reviewed 4 days ago NEWvia mobile

My friend booked the hotel and we stayed in a triple room room was very good as we wanted close to central London so we choose this place and it was really a good hotel and staff was very energetic and friendly Elwin and andrea was really good the check in was quick and also the service . Thank you...

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Helpful?
Thank madtrveller
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear madtrveller, Thank you very much for sparing the time to share your travel experience at Park Grand London Paddington. We are glad that you enjoyed your stay and we are grateful for your kind words about the staff. We look forward to welcoming you back again on your next visit to London. Kind Regards, Sofia Gomes

Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Service is good, location is near with Hyde park which is really nice as most places are round the corner... don't like the room under stairs and isolated, there is no signal for phone and the wifi does not work either... not really like they let us stay in that room

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Helpful?
Thank teng0115
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear teng0115, Thank you for taking the time to comment on your stay. I have tried to locate your reservation in order to look into the reservation, however unfortunately I am unable to do so therefore I would like to kindly request you to please send us your reservation details in order for us to locate your reservation and understand...

Boston, Massachusetts
Reviewed 6 days ago NEW

This hotel is right next to Paddington (3-4 block walk) and it doesn't get better than that. The staff is really great and helpful. While I waited for my room post red-eye, they gave me free coffee and juice in the lounge. I didn't eat at the hotel due to business meetings. The room was clean but small. My room...

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Helpful?
Thank VTMoo
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear VTMoo, Thank you very much for your candid review of your recent stay at Park Grand London Paddington. We are delighted to read that you enjoyed the location and very much appreciate you mentioning our fantastic team. We are sorry to read that the rooms of the hotel did not suit your needs. We value you feedback as we...

Cheshire
Reviewed 6 days ago NEWvia mobile

We got a good price by telephoning hotel directly about a week before our trip. Very quiet and comfortable room, great breakfast , really helpful staff and good location- would definitely revisit this hotel

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Helpful?
Thank AnnF962
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear AnnF962, Thank you for your valuable feedback on your stay at Park Grand London Paddington. We are proud to offer the best possible value to our customers. We are very pleased with the kind words addressed to our reception team which is always ready to respond to all your needs and requirements. We maintain an opinion that cleanliness and...

Reviewed 1 week ago via mobile

I was at Park Grand Hotel for one night only. Luckily Alvin and Andrea were on duty as i had an issue with the reservation and they could not be more helpfull! They were ready to solve the problem even the reception was quite busy. Besides that, the location is just great! Just few minutes from Paddington. Thank you guys!...

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Helpful?
Thank 123total
PGHotelManagement, Guest Relations Manager at Park Grand London Paddington, responded to this review

Dear 123total, Thank you for taking your time to share your travel experience at Park Grand London Paddington. We are so glad you enjoyed your stay and had a great time exploring London from our convenient location. Our hard working team is thrilled to read your kind words about the service provided. We want you to know that a friendly...

Dublin
Reviewed 1 week ago via mobile

Went with my boyfriend for a weekend away. It was his first time in London. Hotel is small, cosey, modern with a great location. Hotel is small. Our room was a compact double room that would only be fit for a child. We are not a tall couple and yet this bed wasn't long enough let along big enough for...

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Helpful?
Thank Joanne276
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Joanne276, Thank you for taking the time to comment on your stay at Park Grand London Paddington. We are sorry that you were not happy with the first room you had been given, however we are happy that you were more comfortable in the new room. We are glad that the location also met your needs and we hope...

Newton Abbot, United Kingdom
Reviewed 1 week ago via mobile

Hotel in an excellent position for local shops and transport, staff very polite and on entering hotel very impressed. BUT... that's where it ends. Although the room we had was not what we were expecting. The layout out of some units could of been designed a bit better, and not aimed at injuring you or anyone else. Very small for...

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Helpful?
Thank Craig H
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Craig H, Thank you for choosing Park Grand London Paddington for your stay in London. We are pleased that you were happy with the service, however we are sorry that the room did not meet your expectations. I would like to advise you that due to the structure of the building the size of the rooms within the same...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Region: United Kingdom > England > London
Price Range: RM576 - RM1,156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London
Hotel Style:
#222 Business Hotel in London
#235 Luxury Hotel in London
#258 Family Hotel in London
#347 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Paddington staff and other travellers.
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Questions? Get answers from Park Grand London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms are on the inside courtyard, but luckily, the hotel is not on a busy street in any case.”
 of 5 bubbles CMacL1612, 12 Mar 2017 | Read review
“Ensure you have a decent bathroom”
 of 5 bubbles Paul184, 8 Mar 2017 | Read review
“Thank hotel and thank you”
 of 5 bubbles abdullatifalyaseen, 1 Mar 2017 | Read review
“Go for first floor”
 of 5 bubbles GillD1954, 28 Feb 2017 | Read review
“Different rooms from booking !! A/C noisy during night, even when off. Small rooms with brown panels.The toilet/shower VERY small.”
 of 5 bubbles dortheh490, 22 Feb 2017 | Read review
5 of 5