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The Arch London

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Arch London
The Arch London
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1,673 Reviews from our TripAdvisor Community

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Showing 1,479: English reviews
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Reviewed 5 days ago NEWvia mobile

We have stayed at the Arch on numerous occasions The location is superb The rooms very comfortable, television in the bathroom , your own sky box and a fridge full of complimentary soft drinks , which is a lovely touch . The breakfast is great with a lovely cheese and fruit and cereal buffet plus an a la cartel selection...

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Helpful?
Thank David R
Eva M, General Manager at The Arch London, responded to this review

Dear David R, Many thanks for your five-star review and for recommending us. We are delighted that you enjoy your experience at The Arch London and we are looking forward to welcoming you back to our hotel soon. Kind regards, Eva

UK
Reviewed 5 days ago NEW

Lovely hotel, terrific, friendly staff but it all felt a bit bland; it just needed a bit of character. If you like that sort of thing then you'll love this and the standard of the hotel is excellent; so, nothing to complain about, it just needs something to make it stand out from all the other top-quality hotels in London.

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Helpful?
Thank uncleglyn
Eva M, General Manager at The Arch London, responded to this review

Dear uncleglyn, Thank you very much for your five-star review and for your comments; I will share them with the team. We do hope to welcome you back to The Arch London in the near future. Warm regards, Eva

McLean, Virginia
Reviewed 1 week ago

My husband and I recently spent 4 nights at The Arch. The staff was welcoming, friendly and helpful- re directions, transportation, and restaurant recommendations. Room was cozy with many amenities including complimentary beverages. We paid in advance for breakfasts with our room. Lovely breakfast room, many selections. Great location, quiet street near Marble Arch, Hyde Park, Oxford Street, and the...

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Helpful?
Thank traveledall
Eva M, General Manager at The Arch London, responded to this review

Dear traveledall, We were delighted to welcome you to The Arch London and thank you for taking your time to give such a wonderful feedback, which I have shared with the team. Our hotel location is very convenient indeed and we are glad you thought so. We do hope to welcome you back to our hotel soon. Warm regards, Eva

Durban, South Africa
Reviewed 1 week ago

a lovely hotel with friendly staff. close to Oxford street & marble Arch tube. i have stayed there several times on business and am always happy. rooms are comfortable with all amenities.breakfast & food is good.

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Helpful?
Thank kparsons2017
Eva M, General Manager at The Arch London, responded to this review

Dear kparsons2017, Many thanks for your review. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you back to The Arch London soon. Kind regards, Eva

London, United Kingdom
Reviewed 1 week ago

I stayed one night at The Arch Hotel. A nice boutique hotel next to all what London has to offer. Great Location , amazing lobby. the room is a bit small, but with all the amenities we need. They have tv in the bathroom and complimentary coffee and tea, for a standard room, it is great! Poor check in.

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Helpful?
Thank Hugo M
Eva M, General Manager at The Arch London, responded to this review

Dear Hugo M, Thank you for your review. We are glad that you enjoyed your stay and I apologise for check in process not meeting your expectations. I do hope to welcome you back to The Arch London and please do not hesitate to let myself or our team know if we can assist with this. Warm regards, Eva

Reviewed 1 week ago via mobile

We spent 8 nights at the Arch during a recent trip to London. Every minute of our stay was delightful! We had a very warm welcome, including a lovely platter of sweets and a very helpful staff. The suite was very pretty and very comfortable. Additionally, the location is great, within walking distance to several nice restaurants and the tube...

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Helpful?
Thank Vickie S
Eva M, General Manager at The Arch London, responded to this review

Dear Vickie S, It is with great pleasure that I read about your recent stay with us and I am delighted that you enjoyed your experience. I will certainly share your compliments with the entire team. I truly hope that we will have the pleasure of welcoming you back to The Arch London soon. Warm regards, Eva

east sussex england
Reviewed 1 week ago via mobile

My husband and I stayed at the Arch for the fourth time over Easter weekend. I can honestly say that the service we received from Alex and his team really is 5 star. The personal touch, attention to detail and the home from home feel is truly amazing! We have booked to go back again for a 5th time in...

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Helpful?
Thank uksussexcouple
Eva M, General Manager at The Arch London, responded to this review

Dear uksussexcouple, Thank you so much for your five-star review and for your high praise. Alex will be delighted to know that he and the team made your stay exceptional. We look forward to welcoming you back to The Arch London for the fifth time; hopefully not the last one. Warm regards, Eva

Austin, Texas
Reviewed 1 week ago

The Arch is a superb boutique hotel in an excellent location. The rooms are beautifully decorated and well equipped. The staff is very responsive and helpful, responding quickly to any needs I have. What more could you want in a hotel.

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Helpful?
Thank wink512
Eva M, General Manager at The Arch London, responded to this review

Dear wink512, Thank you so much for your five-star review. We are so glad that you enjoyed your experience at The Arch London. I will certainly share your compliments with the entire team. I truly hope that we will have the pleasure of welcoming you back to our hotel when you next have occasion to visit London. Warm regards, Eva

norfolk
Reviewed 1 week ago

I was warmly welcomed on arrival by all the front of house staff, which was lovely. The location of the hotel is so close to Marble Arch, yet very quiet and peaceful. My room was luxurious and beautiful, also very clean and quiet. I had a delicious meal and cocktails in the restaurant, where again the staff were professional and...

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Helpful?
Thank familyofsevenNorfolk
Eva M, General Manager at The Arch London, responded to this review

Dear familyofsevenNorfolk, Thank you so much for praising our team, I will make sure to pass your comments. Good location and beautiful décor are important but the most important are the people within who aim to make your every stay special and memorable. We do hope to welcome you back to The Arch London soon. Warm regards, Eva

Birmingham, United Kingdom
Reviewed 2 weeks ago

The check in was swift and professional. The staff are so courteous, polite and go out of their way to make you feel welcome. Fabulous. We had breakfast which was excellent with a good choice of the usual fruits, cereals, baked goods etc. We had the full English breakfast and was impressed that everything was freshly cooked. Our room was...

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Helpful?
Thank marlenicita
Eva M, General Manager at The Arch London, responded to this review

Dear marlenicita, We are absolutely delighted to see your amazing review and thank you for recommending us so highly. Our team is an asset and feedback like yours makes them proud of their achievements. We will be delighted to welcome you back to The Arch London when you next have occasion to come back to London. If I can assist...

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04/06/2017 05/06/2017
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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: RM1,380 - RM2,952 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#20 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
26 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor is all wood floors so the rooms hear foot traffic. second floor and above is very quiet”
272travelgirl1, 4 May 2017 | Read review
“We were in 3rd floor, I can hear the traffic at night.”
justteresa, 20 Apr 2017 | Read review
“Higher floors has better views than the lower ones.”
martinn366, 3 Apr 2017 | Read review
“best on first floor upwards”
r0se1510, 1 Apr 2017 | Read review
“Try and get a street facing room.”
Rosscumming05, 31 Mar 2017 | Read review
5 of 5
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US$332* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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