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The Arch London

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1,615 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
Reviewed 22 July 2015

I stayed at The Arch with my family on a 21st birthday trip to London. We had an absolutely amazing stay. From the minute we arrived to the minute we left the staff went out of their way for us. Whilst checking in we were bought beautiful infused water and our bags were taken to the room. We were also...

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Helpful?
Thank Grace H
Michael V, General Manager at The Arch London, responded to this review

Dear Grace H, I am genuinely delighted you enjoyed your 21st birthday here at The Arch. It was wonderful to read that it was an unforgettable experience. Please come back and visit us again and let me know if I can be of assistance in the future. With warmest personal regards, Michael

Emirate of Dubai, United Arab Emirates
Reviewed 22 July 2015

Firstly, let me make it very clear that I am extremely hard to please. Having lived in Dubai for just under 10 years I have become extremely used to the highest possible standards of hospitality and customer service. Therefore, whenever I visit London, I grit my teeth and prepare to be disappointed when trying to choose an affordable hotel in...

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2Thank Dubai_London_Express
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Dubai_London_Express Thank you so much for taking the time to share your five star review of The Arch! The whole team join me in our delight that you had such a great visit to London and that we played a part of your enjoyment in this. Our Head Chef, Gary Durrant, will happily share his crisp recipe (and his...

London, United Kingdom
Reviewed 22 July 2015

The staff was extremely caring and accommodating and went out of their way to help us with a last minute upgrade. The room was beautiful with high ceilings (1st floor treat I have heard) and the room service breakfast was TONS of food, quick, and very tasty. We would stay here again and recommend others to do so too.

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Helpful?
Thank kendajc
Michael V, General Manager at The Arch London, responded to this review

Dear kendajc, Thank you for your beautiful review of The Arch London. The team and I are delighted your visit was a great success and that you like the facilities, our breakfast offer and especially the service we provide. Please come back and stay with us again. With warmest regards, Michael

Rome, Italy
Reviewed 22 July 2015 via mobile

If you are in London on vacation and you find the right fare, this is indeed the right choice. Very "Marylebone Style", which makes you feel you are unquestionably in London. Great location, particularly if you like to start the day with some running at Hyde Park. Less so if you are there on business, as the City is on...

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Thank ziopao
Michael V, General Manager at The Arch London, responded to this review

Dear ziopao, Thank you for your nice feedback regarding your recent leisure visit to The Arch London. I was so pleased to hear that your stay was enjoyable and that you would stay with us again. We are indeed so close to Hyde Park, Oxford Street and Bond Street and the short ride on the Central Line to the City...

Yeovil, United Kingdom
Reviewed 22 July 2015

We came across this while looking for a last minute booking on the internet and got a pretty good deal for a London hotel. We weren't expecting much for the price but were pleasantly surprised. The decor is very 'traditional chic' classic English. Lots of marble floors but with funky modern tokes. Our room was a bit small but perfectly...

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Thank Joseph B
Michael V, General Manager at The Arch London, responded to this review

Dear Joseph B, Thank you for your lovely review of The Arch London. I am so pleased you have found us and liked the central location of The Ach. Please come and visit us again whenever you are in London. Thank you for your support and for staying with us. With warmest regards, Michael

Hamilton, Bermuda
Reviewed 21 July 2015

I travel to London on business once a quarter and the usual hotel we stay at was just completely out of budget for this trip so I decided to take a chance and stay here. I loved the location and would definitely stay again. Just around the corner from the hotel was a lovely little street with cute independent restaurants...

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Helpful?
Thank Claire F
Michael V, General Manager at The Arch London, responded to this review

Dear Claire F, Thank you for having taken the time to post such nice feedback regarding your recent visit to The Arch London. The team and I are so pleased you discovered us and hopefully we will see you again soon. Please let me know if I can be of assistance in the future. With warmest regards, Michael

Swansea, United Kingdom
Reviewed 21 July 2015

I've just clocked over 40 stays at this hotel, it just gets better and better. The quality of every piece of detail, the care of the staff, the very homely feel to the whole stay is just perfect from breakfast through to dinner is spot on.

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Thank AJ J
Michael V, General Manager at The Arch London, responded to this review

Dear AJ J, Thank you for your amazing support, it is noted and appreciated. Hopefully we will see you soon again. With warmest regards, Michael

Reviewed 20 July 2015

The hotel removes all stress from travel as you are not in a hotel, you are at home. Although our initial impression upon arrival was that the lobby was small ( compared to the big chain hotels) but because of it, cosy and in touch with you needs. The reception staff and especially the Concierge have been more than helpful...

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Helpful?
Thank Patrick H
Michael V, General Manager at The Arch London, responded to this review

Dear Patrick H, Thank you for having taken the time to compose such nice feedback on your recent visit to the Arch. The team and I are truly delighted you felt very comfortable staying with us and thank you for the special mention regarding Reception and especially our Concierge team headed up by Theo and Balazs. Please come and stay...

Sydney, Australia
Reviewed 20 July 2015

A lovely hotel, in a wonderful location, with friendly and helpful staff, who do everything possible to make your stay enjoyable. We were tired when we arrived after our long haul journey from Australia and were delighted with our room on the 5th floor, facing onto a quiet mews area. Staying at this hotel was a complete treat and we...

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Helpful?
Thank Lillian_12
Michael V, General Manager at The Arch London, responded to this review

Lillian_12, Thank you for the lovely feedback regarding your recent stay. The team and I are absolutely delighted you enjoyed The Arch London, the location, design and especially the service from the team here. Please let me know whenever you are planning another trip from Australia, we would be delighted to assist you with your reservation. With warmest regards, Michael

Tangier, Morocco
Reviewed 18 July 2015 via mobile

A cosy boutique hotel. Excellent location. Wonderful staff. Rooms very clean and the highlight for me is having a sky hd box with all the channels. You will not miss any football for sure. Stayed 5 nights. 5 minutes away from Hyde Park for all those who love to run. Will surely stay again in my next visit.

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Thank vnebhwani
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear vnebhwani Thank you for sharing your five star review of The Arch London. All the team really appreciate the time this has taken. I am glad that our SKY TV package got good use by you and the room was a comfortable place to call home for your few days in London. When you are next travelling, please do...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: RM1,287 - RM2,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#17 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
23 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor, the better, both in terms of daylight and noise.”
 of 5 bubbles 887RichardJ, 21 Mar 2017 | Read review
“We noticed that there's a weird shaking noise in the wall if the water in the shower isn't turned to "cold" when not in use.”
 of 5 bubbles teacherhansen, 9 Mar 2017 | Read review
“Corner rooms are sunny and quiet.”
 of 5 bubbles 818maricarh, 8 Mar 2017 | Read review
“Studio suites on lower ground floor have a private outdoor heated seating area and are close to the well equipped gym”
 of 5 bubbles TheWeiryTraveller, 28 Feb 2017 | Read review
“Location was excellent”
 of 5 bubbles kafidnyc, 17 Feb 2017 | Read review
5 of 5