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The Arch London

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$661*
US$352*
Great Deal
US$356*
US$356*
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The Arch London
The Arch London
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1,676 Reviews from our TripAdvisor Community

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Showing 1,482: English reviews
Tampa, Florida
Reviewed 7 September 2015 via mobile

My family and I stayed at The Arch London for 1 week at the end of August. The hotel has a boutique feel with modern amenities. The rooms are spacious and tastefully decorated. The entire staff was very helpful and welcoming. Our stay was wonderful starting with our check in. We arrived to the hotel at 8am (7hrs prior to...

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Helpful?
Thank nbux
Michael V, General Manager at The Arch London, responded to this review

Dear nbux, Thank you for the feedback of your recent August family visit to London. The team and I are delighted that you enjoyed the hotel and our service and hopefully you will come back and stay with us again. Regarding the TV's in our bathroom, I am pleased to let you know that we are in the process of...

Reviewed 6 September 2015 via mobile

A boutique hotel that got it all right, straight down to the details. The nespresso coffee, the great tea provided both free of charge, the shampoo + soap of high quality (a new brand that I haven't seen), the doorman offering lemon water upon our arrival, the umbrellas provided by doorman on our way out while advising us of rain...

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Helpful?
2Thank andyckshin
Michael V, General Manager at The Arch London, responded to this review

Dear andyckshin, Thank you for having taken the time to post your amazing review on The Arch London. It is noted and appreciated. The team and I are especially pleased to learn that you enjoyed the little extras we offer to all our guests like the complimentary Nespresso Machines and Jing tea in all rooms, also, the soft drinks in...

Hong Kong, China
Reviewed 5 September 2015 via mobile

It's my second London visit. Last time I stayed the Westminster park plaza . It's good but I wanted to try something new. I wanted to stay an area not too crowded but also convenient. The cost is also a concern of course. Staying The Arch is a very correct decision. Service is excellent. The room is nicely decorated and...

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Helpful?
Thank Louis D
Michael V, General Manager at The Arch London, responded to this review

Dear Luis D, Thank you for the lovely review of your recent stay to the Arch London. I was so pleased to read that you enjoyed the location and facilities we offer here at the hotel and especially delighted to see that you have given us 10/10 for service! Please come back again soon to stay with us, we would...

Reviewed 3 September 2015 via mobile

Fabulous hotel and I recommend everyone to visit it. They have one of the best staff in the world. Everyone is going to feel and find the comfortable and happiness there. I had a little problem the could fix it at once with a better solution. Thanks

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Helpful?
Thank Yousef A
Michael V, General Manager at The Arch London, responded to this review

Dear Yousef A, Thank you for your enthusiastic support of The Arch London. I am so delighted to read you comments and to know that you feel we have the "best staff in the world" - I would cheekily agree with you (if I may say so myself) we have a wonderful team here and I feel very privileged to...

Fort Lauderdale, Florida, United States
Reviewed 2 September 2015

This hotel is located in a very nice area of London. Mayfair is not only a quiet place but the best neighborhood. At the same time you are close to Hyde Park, Marble Arch train station, and Oxford Street. But what really made me take some time to write about it is the service. Is amazing the way that they...

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Helpful?
Thank PaulaCGuimaraes
Michael V, General Manager at The Arch London, responded to this review

Dear PaulaCGuimaraes, Thank you for your feedback, I am absolutely delighted to read your comments and that you felt well looked after during your stay with us. Hopefully The Arch London will become your London Home from now on! With warmest regards, Michael

London
Reviewed 2 September 2015

What a wonderful hotel, service is discreet, friendly and caring. The hotel is chic, spotless and quietly glamorous. My stay was excellent from arrival when I was met at my taxi to departure when the doorman suggested an umbrella might be a good idea. The rooms are sumptuous what a treat to soak in the bath with a inbuilt TV,...

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Helpful?
1Thank AoifeMLON
Michael V, General Manager at The Arch London, responded to this review

Dear mistertrips, Thank you for the lovely review you have posted regarding your recent visit to The Arch London. The team and I are delighted you enjoyed all aspect of the hotel and especially the service we provided. Please come back again soon! With warmest regards, Michael

Bedford, United Kingdom
Reviewed 29 August 2015

We recently stayed at The Arch as a family of 3 as a summer holiday treat. We knew that The Arch has a fantastic reputation for great service but we were blown away by our experience. Our young daughter was made to feel so welcome, the team were friendly and professional and nothing was too much trouble. For a 5...

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1Thank PIAKelly
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear PIAKelly It is so lovely to read that you had such a nice family break in London and very kind of you to comment about how we added to this during your stay with us here at The Arch London. The whole team’s smile has widen a little on reading that you and your daughter were so taken by...

Reviewed 26 August 2015 via mobile

So my parents recently visited and stayed in this hotel for their 20th wedding anniversairy c elebratioms and when they returned claimed how fantastic this hotel was and that the food was to die for. So this monday we decided to pay a visit for ourselves to experience the street food afternoon tea and boy we wasnt disapointed! Upon entry...

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Helpful?
Thank Paige H
Michael V, General Manager at The Arch London, responded to this review

Dear Paige H, Thank you for the lovely review of our restaurant Hunter 486 here at The Arch London. The team and I are delighted that first of all your parents had a great anniversary stay and also that you enjoyed our new concept of Street Food Afternoon Tea. We have only recently started with this and the feedback is...

Montreal, Canada
Reviewed 21 August 2015

I have stayed at this hotel many times, and it never disappoints. All the rooms are different and unique. The staff is friendly and very attentive to your needs. The decor, comfort and cleanliness are exceptional. An absolute gem. Breakfast is not to be missed. The continental breakfast is more than copious. Afternoon tea is a delight.

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Helpful?
Thank Lillian L
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Lillian L We love being our guests London home and are delighted that we keep managing this for you! It is great to read that you managed to not just experience our rooms, but also got to enjoy our breakfast and also our new Street Food Afternoon Tea. It’s had brilliant reviews and is such a fun twist on...

Reviewed 21 August 2015

The rooms were fairly large by London standards, and the bathroom was outstanding. The shower was particularly nice. What distinguishes this hotel was its staff, who were of five-star quality. The concierge services were outstanding, particularly Theo, who was as competent as anyone I have run across in comparable hotels around the world. The breakfast offered numerous choices, though we...

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Helpful?
Thank James C
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear James C Thank you so much for your review about your summer holiday stay with us, we do appreciate the time you have taken to share this on TripAdvisor. Thank you also for your kind words of appreciation towards Theo, he and his Concierge and porter team love the opportunity to assist and advise and help book the delights...

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04/06/2017 05/06/2017
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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: RM1,365 - RM3,142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#20 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
26 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor is all wood floors so the rooms hear foot traffic. second floor and above is very quiet”
272travelgirl1, 4 May 2017 | Read review
“We were in 3rd floor, I can hear the traffic at night.”
justteresa, 20 Apr 2017 | Read review
“Higher floors has better views than the lower ones.”
martinn366, 3 Apr 2017 | Read review
“best on first floor upwards”
r0se1510, 1 Apr 2017 | Read review
“Try and get a street facing room.”
Rosscumming05, 31 Mar 2017 | Read review
5 of 5
Expedia.com
US$352* /night
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Booking.comUS$356
PricelineUS$356
AMOMAUS$661
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*Disclaimer
Prices are for 1 room, 2 adults
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