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354 Queenstown Road, London SW11 8AE England
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Traveller (846)
360
Panoramas (13)
Room & Suite (316)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pestana Chelsea Bridge
Updated 03/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#219 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Stay at the luxury, 4* Pestana Chelsea Bridge Hotel and enjoy London's trendy Chelsea Wharf development. Nestled between scenic Battersea Park, the river Thames and the iconic Battersea Power Station, our hotel features 217 spacious, modern bedrooms, including one and two-bedroom Suites. Each one is equipped with individual bath and shower facilities. DESTINATION AND LOCATION Pestana Chelsea Bridge’s excellent facilities and first-class service make it a perfect fit, whether you’re visiting on business travel, enjoying a family vacation or a weekend for 2. The Hotel's ideal location allows guests to enjoy easy access to the city's major attractions, without compromising the opportunity to relax in the tranquil surroundings of Battersea Park, alongside the River Thames. Reaching the hotel is convenient for guests looking to avoid the congested city centre. Battersea Power Station, Victoria and Sloane Square are the closest tube stations, within 12/15-minute walk or within a 5-minute cab ride. Sloane Square and Victoria are both serviced by London’s famous red buses, no's 137 or 452 from Sloane Square, or no. 44 from Victoria. Overground connecting trains are just 10 minutes' walk from either Queenstown Road or Battersea Park stations. River Bus Services are also available within a 5-minute walk from the Hotel, it is easier to get into central London from Battersea Power Station pier - Hop on board and get to Embankment, Blackfriars and Canary Wharf. Immediately opposite the hotel, guests will find the bus stop for routes 137, 452 and 44, offering connections to many of London’s tourist hotspots, including Oxford Circus, Hyde Park, Knightsbridge, Harrods, Marble Arch, Park Lane, Kensington Palace and Park, Notting Hill, Kensington High Street, Kings Road, Sloane Square, Victoria, Buckingham Palace and the Royal Albert Hall. London has so much to offer during the week. Luxury department stores and iconic boutiques show off their latest designs, while trendy, emerging suburbs like Shoreditch have plenty to pique your interest too. The Saatchi Gallery and Harrods Store are only a short bus ride from the hotel. Venturing towards Westminster, you will find the Tate Britain gallery, Westminster Houses of Parliament, Buckingham Palace, Big Ben and the London Eye along the banks of the Thames. After a long day of exploring, you can leave the city’s bustle behind and return to Pestana Chelsea Bridge.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Taxi service
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Portuguese
3305Reviews59Q+A100Room tips
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LKSGeneva wrote a review 27 Sep
Geneva28 contributions31 helpful votes
As I'm a keen walker, I took a leisurely 30 minutes walk to Harrod's which was perfect. From there at Knightsbridge underground station, you're literally on the Picadilly line which links you to the heart of London.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Any level is great as the sound proofing is tip top though hotel is just next to the trains
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded yesterday
Dear LKSGeneva, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. It really is ideal for easy access to tourist attraction, shopping and restaurants and of course the views are spectacular. We would recommend your next walk to be along the River Thames pathway. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Chelsea Bridge. Kind regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Senerath wrote a review 21 Sep
Colombo, Sri Lanka6 contributions4 helpful votes
Stayed at this property for two weeks. The location is good lots of restaurant nearby and commuting has got easier with the new tube station close by.Good sized rooms with modern amenities. However one could barely here the phone ring. Couldn’t be rectified despite repeated efforts. Service was dependent on who was at reception or the breakfast area. Ranged from average to good.. Laundry was a disaster. Although it’s stated as same day service you have a better chance of winning a lottery than getting it the same day. So do be careful especially if you are checking out the next day
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Try to go early for breakfast on weekends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 4 days ago
Dear Senerath, On behalf of our entire team at Pestana Chelsea Bridge, we would like to thank you for taking the time to provide us with your valuable feedback. We hope that overall you enjoyed your stay at Pestana Chelsea Bridge. At the same time, we are sorry for any inconvenience caused. The laundry services are external and not controlled by the hotel. Same day delivery will depend on when the laundry bag was dropped off ( cut off time is 9 am). Thank you for staying with us and we hope you will give us another opportunity to welcoming you again at Pestana Chelsea Bridge and regain your trust during your next visit. Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dragonfairy wrote a review 20 Sep
2 contributions
Our room was spacious, comfortable and exactly as shown, with all expected amenities. The hotel is peaceful and quiet, even at a low floor. Staff are all very friendly, efficient and helpful which is a bonus.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 4 days ago
Dear Dragonfairy1, On behalf of the entire team at Pestana Chelsea Bridge, we would like to thank you for your kind feedback. We are delighted to hear you enjoyed our spacious and comfortable bedrooms and hotel's peaceful location. I am glad our staff was able to offer great customer service. We look forward to hosting you again soon at our hotel! Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
katia wrote a review 19 Sep
Enfield, United Kingdom9 contributions2 helpful votes
We stayed for one night during our weekend in London for the Queen’s funeral. Lovely hotel. Efficient checking in and staff very friendly. We were given vouchers for a free drink at the bar which was a really nice gesture. Our room was beautiful. Very clean and comfortable. Huge bed with lovely linen. Modern bathroom and great tv which included sky channels. Breakfast was really nice with extensive choice of food. We would gladly return.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 1 week ago
Dear Voyager29007421787, Thank you for your wonderful review and taking the time to share them. Its so rewarding to know that we've ticked all the right boxes for you and overall your experience was great. I'm pleased you enjoyed the facilities, particularly the bathroom in our bright and clean rooms with fresh linen and of course the delicious breakfast! It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Chelsea Bridge, and we look forward to welcoming you again soon. Best regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NJo96 wrote a review 14 Sep
1 contribution
I visit London 4-5 times per year and I always stay at Pestana Chelsea. On arrival I was greeted by the manager and to my surprise and delight I was upgraded to a 1 bedroom suite. Such an amazing room. I didn't want to leave! The suite was immaculate and extremely spacious. It was like an apartment! The suite included all of the amenities I needed. The beds are the comfiest hotel bed I've ever slept in. In the bathroom there was a shower, bath and a television. 2 minutes away is Battersea Power Station, an array of restaurants, pubs and shops. Public transport is also located nearby. The service is always second to none and the staff are always friendly, polite and happy to help....no matter how big or small the job is. The housekeeping team are always accommodating and helpful. Such a lovely team! Thank you
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded yesterday
Dear DoraExplora96, We were delighted to hear that your recent stay at Pestana Chelsea Bridge was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback. Thank you for your lovely comments and particularly for your personal recognition. Its such a pleasure to host guests who appreciate and enjoy our hospitality and I'm looking forward to your next visit. I'm pleased you enjoyed the facilities. Our location is ideal for easy access to tourist attraction, shopping and restaurants and of course the views are spectacular Kind regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Himanshu wrote a review 8 Sep
1 contribution
The staff are great. Ash Sarswat deserves a special mention for his professional work ethic and making me feel as if I was at home. We had a lovely relaxing stay. The beds were super comfortable. Location was close to Battersea Park. It is one of those hotels I would be happy to book again for Greeted with treats and handwritten note left by the general manager himself in our room. The breakfast was great and the team was lovely. Look forward to my next stay!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 1 week ago
Dear HimanshuVerma_0888, On behalf of the entire team at Pestana Chelsea Bridge, we would like to thank you for your kind feedback. It is delightful for us to know that we managed to deliver ''The Time of Your Life'' experience. We are glad to hear you enjoyed our location, delicious breakfast and the little treats. We look forward to hosting you again soon at our hotel! Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warren K wrote a review 7 Sep
Seminyak, Indonesia2 contributions1 helpful vote
I stayed for a work trip, the staff there and especially a young lady by the name of Ruth were brilliant. I had to come down in the early morning. She made the effort to pour each capsule of milk out for me to a glass because my stomach tablets weren’t helping. It took along time (bless her). While dealing with me she was also dealing with other people. The only issue would be the gym. It feels like it’s more of a tick a box for the hotel rather than something invested in. The stay and room were beautiful and big, no noise complaints. And alarms/warnings if your doors aren’t closed to your room.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 1 week ago
Dear Mr. WarrenK77, Thank you for your feedback on your stay at Pestana Chelsea Bridge. We are pleased to hear that you enjoyed the experience and our team's dedicated and attentive service of Ruth. Your comments make us very delighted to hear she was helpful. We are glad you had a peaceful stay with us. It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Chelsea Bridge, and we look forward to welcoming you again soon. Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay wrote a review 5 Sep
United Kingdom1 contribution
I travel to London a lot for work and have always struggled to find a good hotel. They are either ridiculously overpriced for the facilities you get, have tiny box rooms or are really noisy from the outside hustle and bustle. However, when I stayed at Pestana Chelsea Bridge for the first time, I knew that I had finally found the one! The rooms are decorated to a high standard, with desk space provided and a large TV. The small details, like supplying bath robes and even slippers makes a big difference to my stay. Alongside the slanted bath and blue bathroom lights, I am able to relax after a long day. The breakfast selection is great with both warm food and continental and the staff are always friendly to me. There is also a gym that, despite being small, has everything you need to keep up your weekly routine and there is also a swimming pool and spa facilities, although I am yet to test these out. Another problem I had with London hotels was getting an invoice at the end of my stay that also has my company address on. Luckily, the friendly receptionists take these detail upon your arrival and even better, I now ask them to email it to me so it is even easier to expense. This has saved me a lot of time going back and forth with emails to hotels in an attempt to get an invoice, let alone an invoice with the correct address on. The location is perfect too. You are a quick 10 min walk from the Battersea Power Station Tube and the Northern Line, which is great for connecting me to my places of work. I also sleep a lot better at Pestana compared to other hotels, as the hotel itself is just offset from the main road. This makes a massive difference as it is the first hotel in London where I haven't been disturbed by the nearby traffic. The building also seems very sturdy, as you can barely hear the trains passing by, nor can you hear everything your neighbour is doing in the next room. Overall, this hotel is brilliant. I have often paid more in London for a lot less, so the pricing is great and the facilities are amazing too. I won't go anywhere else and I have also told my colleagues who also have experienced the same problems with London hotels. Pestana, please don't change, you're doing everything right!
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Date of stay: August 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded yesterday
Dear Mr./Mrs. Tripster000, On behalf of the entire team at Pestana Chelsea Bridge, we would like to thank you for your wonderful feedback. Wow, what a fantastic review and be assured your comments will be shared with the whole team, all of whom play a crucial role in delivering the stay you experienced. I greatly appreciate your recognition of this and must add that its a genuine pleasure being hospitable to our guests Guest reviews are our most valuable barometer of satisfaction and we take on board all comments. Its gratifying to know we've ticked all the boxes for you and look forward to welcoming you back in the future. Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hassan wrote a review 4 Sep
Dubai, United Arab Emirates2 contributions
The front desk staff was not friendly and they were rude. We was a group and we take 5 rooms and all our group members feel the same bad experience with front desk staff. The do mistakes with room payments between the rooms and the didn’t print the invoice for us when we check out
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Front desk staff should be improved
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded yesterday
Dear Mr/Ms Getaway00795568704, Firstly, we would like to thank you for taking the time to give us your honest feedback on your recent stay at Pestana Chelsea Bridge. We value your opinion, as it helps us continuously improve in anticipating our guests expectations. We would like to apologize for any inconvenience caused by our staff. We will further investigated the issue and take measures to ensure that unfortunate events like these do not happen again. We would like to thank you for choosing Pestana Chelsea Bridge. We hope this inconvenience has not permanently tarnished your impression of our hotel, that we would like to revert during your next stay. Kind regards, Ash Sarwat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Punkpanther wrote a review 1 Sep
UK94 contributions64 helpful votes
Fabulous hotel. Everything you need is there. Breakfast was very good. Plenty of choice. The only gripe I have is the distance from the tube station due to recent mobility issues. This is not the hotel's fault. Staff were very friendly and helpful.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Ash Sarswat, General Manager at Pestana Chelsea Bridge
Responded 3 weeks ago
Dear Punkpanther, On behalf of our entire team at Pestana Chelsea Bridge, we would like to thank you for taking the time to provide us with your wonderful feedback. A nice breakfast is essential for a great day ahead. It was a real pleasure for us to have you as our guest, and we look forward to welcoming you again at Pestana Chelsea Bridge. Warm regards, Ash Sarswat - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$184 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pestana chelsea bridge hotel and spa london
LOCATION
United KingdomEnglandLondonClapham / Battersea 
NUMBER OF ROOMS
217
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Frequently Asked Questions about Pestana Chelsea Bridge
Which popular attractions are close to Pestana Chelsea Bridge?
Nearby attractions include DNA VR Battersea Power Station (0.2 km), Battersea Power Station (0.3 km), and Chelsea Bridge (0.4 km).
What are some of the property amenities at Pestana Chelsea Bridge?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pestana Chelsea Bridge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pestana Chelsea Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pestana Chelsea Bridge?
Yes, parking is available to guests.
What are some restaurants close to Pestana Chelsea Bridge?
Conveniently located restaurants include Wright Brothers Battersea, Cinnamon Kitchen, and Tapas Brindisa Battersea.
Are there opportunities to exercise at Pestana Chelsea Bridge?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Pestana Chelsea Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Pestana Chelsea Bridge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pestana Chelsea Bridge?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Pestana Chelsea Bridge?
Many travellers enjoy visiting Churchill War Rooms (2.6 km), Tower of London (5.8 km), and Houses of Parliament (2.6 km).