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W London Leicester Square

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W London Leicester Square
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1,909 Reviews from our TripAdvisor Community

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There are newer reviews for W London Leicester Square
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Showing 1,693: English reviews
Reviewed 3 weeks ago via mobile

Even though the location of the place is awesome, the service is the worst that I have seen. I am a platinum with Starwood and as I checked in they said I have been upgraded and I just have to wait for 45 mins. My 45 mins wait turned out to be a 3 hour wait . And guess what...

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Helpful?
2Thank Kaustav D
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Kaustav D, Thank you for sharing your comments and I am really sorry to hear about your disappointment. I am aware that you are currently in house and that our management team has been already in touch with you, so on this occasion I will kindly refer to deal with them directly on 03464.dutymanagers@starwoodhotels.com should you want to discuss...

Reviewed 3 weeks ago via mobile

Plz Read this before booking. Iam a professional athlete google my name and I am so eager to write a review about the W london coz honestly we the people give some hotels, clubs and restaurants etc,,, the right to fool us and to be over rated and over priced... I stayed here for 3 nights and there was nothing...

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2Thank Ramyashour
WLondonLS1, W Lead Insider at W London Leicester Square, responded to this review

Hi Ramy Thank you for sharing your experience with us. I am very sorry to hear that your stay with us at W London – Leicester Square did not meet the level of expectation that we strive to achieve for each one of our guests. In the meantime, if there is anything further I can do for you or if...

Doncaster, United Kingdom
Reviewed 3 weeks ago

We did not eat here as there was so many good eateries around the area. We stayed two nights. The room was an accessibility room so it may account for the size of the bathroom we had but the room was amazing. It was state of the art with every type of technology you could want from charging tablets through...

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Thank GaiusMagnus
WLondonLS1, W Lead Insider at W London Leicester Square, responded to this review

Hi GaiusMagnus Thank you for taking the time to share your experience of W London with us! We are so happy to hear that you had an amazing stay and we look forward to welcoming you back in the near future. I will of course share your wonderful comments with the team, our Security and Richard in particular, as a...

Reviewed 4 weeks ago

In a suite here at the moment, after upgrading, see below. If you ever wondered what a room would be like if it were designed by someone who had never stayed in a hotel, and likely cracked out, well here's your answer. Booked a standard room, it's more of a standard bathroom with an attached bedroom. Who the hell puts...

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2Thank Matt H
WLondonLS1, Guest Relations Manager at W London Leicester Square, responded to this review

We're sorry to hear you're not happy with your room set up here at W London. Our rooms are based on a studio concept which we accept is not to everyone's taste. Please accept our apologies for this. We hope you enjoy the rest of your stay. If there is anything we can do to make your stay more enjoyable,...

Irvine, California
Reviewed 4 weeks ago

Nice location. Doormen looked more like bouncers from 80s + 90s night club. Plenty of good looking people, from patrons to staff. Arrival to hotel feels like walking into a club with luggage. Virtually impossible to have a conversation with the Front Desk agent as the music is so loud. We were shouting at each other as he was explaining...

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Thank Xmas Visitor X
WLondonLS1, W Lead Insider at W London Leicester Square, responded to this review

Hi Xmas Visitor X Thank you for sharing your experience with us. I am very sorry to hear that your stay with us at W London – Leicester Square did not meet the level of expectation that we strive to achieve for each one of our guests. At W London, we do have lounge music and DJ’s playing some nights...

Honolulu, Hawaii
Reviewed 4 weeks ago

I've been a long time customer of the SPG hotel family but this was my first stay a W branded hotel. I booked the room through miles for 3 nights. I selected the W mainly for it's location within London. Prior to my stay I consulted the hotel website which had great directions on getting in and out of the...

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Thank madcapsules
WLondonLS1, W Lead Insider at W London Leicester Square, responded to this review

Hi madcapsules Thank you for your excellent feedback of your experience here at W London! We are so happy to hear that you loved our central location and enjoyed our style! We value all your comments and am glad to hear that you had a great first stay at a W property. We look forward to welcoming you again in...

Agoura Hills, California, United States
Reviewed 4 weeks ago

Location, Location, Location! The "W London Leicester Square" is perfected situated and in close walking distance to many offices (the Strand) as well as great restaurants and pubs. I've read the reviews and everyone has their own travel experience but here's mine. I spent one week on property at the beginning of March 2017. Check-In The staff was friendly albeit...

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Thank Rob S
WLondonLS1, W Lead Insider at W London Leicester Square, responded to this review

Hi Rob S Thank you very much for your excellent feedback. I appreciate the time you have taken to share your experiences with us here at W London Leicester Square. I am delighted to hear that you enjoyed our central location and your interactions with our team and I have already shared your wonderful comments as a reminder of what...

Reviewed 20 March 2017

I've been to W Hotels around Asia and North America, and this one didn't measure up. Pros Really great location - especially for first time visitors to London. Close to West End and walking distance to many tourist attractions. Bus tours are just across the street. Room is modern, and decent size. Cons Cleanliness is poor. The lobby lounge on...

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1Thank Chairmaine_LLL
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Chairmaine_LLL, Thank you for the time you have spent to share your experience. I am very sorry to hear that your stay with us at W London did not meet the level of expectation that we strive to achieve for each one of our guests. I’ve passed on your feedback to my colleagues in our housekeeping department to investigate...

Livingston, United Kingdom
Reviewed 19 March 2017 via mobile

It really is a matter of choice and tastes. The hotel is ideally situated in the heart of London. For me that is the positive. The over abundance of glitter balls, loud music, not very helpful staff coupled with the actual rooms are all negatives that would stop me staying again. Why would anybody design a room with the hand...

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1Thank H4mmy
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello H4mmy, Thank you very much for sharing your impressions about W London. W is a contemporary design lead lifestyle brand. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design. The rooms are intended maximise space and offer a unique experience. We can certainly appreciate that the style may not be suited...

Reviewed 19 March 2017 via mobile

This hotel is super trendy and super stylish. Location is great, you are literally in the city center, everything is within walking distance! It's perfect for shopping bars and restaurants. The staff were lovely and helpful. It is a little pricey but hey it's London! it is a bit noisy at night but was expecting that. This hotel is perfect...

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Thank Nicola R
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Nicola R, Thank you for your comments! It is great to hear that you loved your time at W London. Leicester Square is indeed a very popular destination in the heart of London’s entertainment district we can at times expect high volumes. I am however happy to hear that you didn't find this a nuisance as it matched your...

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sophisticated and quirky, glamorous and decadent, W London - Leicester Square crystallizes the quintessential dual personality of the British soul. Located steps away from theatre land, the catwalks of Brewer Street and Soho’s electric nightlife, the hotel - like the city itself - is a bold contrast of themes, colors, textures and characters. Experience luxury comfort and the vibrant decor of our rooms and suites, your ultimate pit stop. ... more   less 

Additional Information about W London Leicester Square

Address: London Leicester Square London Leicester Square 10 Wardour Street, London W1D 6QF, England
Region: United Kingdom > England > London > Soho , Leicester Square / Shaftesbury Avenue
Price Range: RM1,404 - RM2,671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W London Leicester Square 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
w London Leicester Square Hotel London
Hotel Style:
#64 Spa Hotel in London
#279 Luxury Hotel in London
#318 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from W London Leicester Square staff and other travellers.
18 questions
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Questions? Get answers from W London Leicester Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the first floor room to be acceptably (and surprisingly) quiet. Probably there are better ones though.”
JCMW, 10 Apr 2017 | Read review
“Even the "fabulous" rooms are small and cramped.”
SOKYFARMER, 3 Apr 2017 | Read review
“Bathroom in middle of the room.”
matth296, 27 Mar 2017 | Read review
“Ask for a room on the Chinatown side”
741robs, 26 Mar 2017 | Read review
“Ask to have an outside window. Our window overlooked the fitness center.”
Dble-D, 15 Mar 2017 | Read review
5 of 5