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W London Leicester Square

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W London Leicester Square
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1,892 Reviews from our TripAdvisor Community

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Showing 1,681: English reviews
Reviewed 11 September 2014 via mobile

I stay here several times per year. People either love it or hate it, I happen to like it. Sure, the decor and architecture my not match it's central london surroundings, but the service is great and the rooms are good. I get my SPG platinum upgrades about 75% of the time here. The service here is prompt, yet unobtrusive....

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Helpful?
Thank Kt1109
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Kt 1109, Thank you for your excellent review. I am thrilled that you enjoy your W London experiences and continue to return to us. If there is anything I can do to make your stays even better, please don’t hesitate to let me know. Coen.Vanniersen@whotels.com We all look forward to your return. Whatever you need whenever you need it,...

Chester, United Kingdom
Reviewed 10 September 2014

Great location, ask for a high floor room away from the club but music not intrusive, great bar, room very unusual and different, proper champagne glasses. Outstanding breakfast, everything you need to set you up for the day. Hotel in a fab location equidistant from Tube Picc Circus and Leicester square, on the edge of Chinatown. All in all a...

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Thank musicstu
Coen V, General Manager at W London Leicester Square, responded to this review

Dear Music stu, Thank you for your excellent review! I am delighted to hear that you enjoyed your W experience and it set you up for a great day ahead. I am very proud to have shared your comments with the team . I look forward to your return. Whatever you need whenever you need it, just ask. Warm regards,...

Melbourne, Australia
Reviewed 10 September 2014

Right on the doorstep of Chinatown makes this hotel so much fun. Fantastic young staff. Groovy rooms. Our room on the 1st floor was so quiet. The only downfall was the very very dimly light passageways. Very trendy hotel which might not suit the older traveller. I personally loved the vanity basin separate from the shower and it also had...

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Helpful?
Thank Walls1198
Coen V, General Manager at W London Leicester Square, responded to this review

Dear walls 1198, Thank you for your excellent review. I am delighted to hear that you enjoyed your W experience. I have already shared your comments with the rest of the W team as a reminder of what they do best. I was pleased that you found your room to be comfortable and quiet and you enjoyed our location in...

Cork, Ireland
Reviewed 9 September 2014

Just came back from our stay over the weekend the location of the hotel is excellent everything is walking distance and we didn't use the metro once. We booked the room on starpoints and we got a wonderful room. The room was nice but on Saturday night the noise was really bad from the nightclub below us. The staff are...

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Helpful?
Thank jorn t
Coen V, General Manager at W London Leicester Square, responded to this review

Dear jorn t, Thank you for sharing your review with us. I was delighted to read your comments regarding our team, and am very proud that you found them to be both friendly and helpful. Sorry to hear that you were disturbed by noise in your room. W London is located in the heart of London with Soho’s electric nightlife...

Perth, Australia
Reviewed 9 September 2014

A trendy and noisy hotel in a superb location but lacking service, warmth and comfort. Great for a nights stay on the town in London. The front door service on arrival was non existent, except for the 3 bouncers to the hotels nightclub/bar who don't handle bags. It turns out that the only entrance to the hotel for guests is...

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9Thank bbwoods
Coen V, General Manager at W London Leicester Square, responded to this review

Dear bbwoods, Thank you for sharing your experience with us. I am very sorry that the experience failed to Wow you as much as it should have. We value the constructive feedback you have given and we will review each point made to ensure that we maintain the level of service that is expected from W Hotel. In addition, I...

London
Reviewed 7 September 2014

As a Platinum member of Starwood, this hotel is now the worst I have stayed at ever, globally. The staff are arrogant at check in, the hotel is so chic, you can't find a switch to turn the lights out and the bar is so expensive it makes Paris seem cheep, 7.50£ for a bottle of peroni. avoid

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10Thank PPM2010
Coen V, General Manager at W London Leicester Square, responded to this review

Dear PPM2010 Thank you for sharing your review with us. I am sorry that the experience failed to Wow you as much as it should have. We take the feedback of our guests seriously and we value each point made to ensure that we maintain the level of extraordinary service that is expected from a W Hotel. I hope your...

Montreal, Canada
Reviewed 4 September 2014

Being a W fan and being the first time in London, Fernando gave us the most amazing service. It was a pleasure staying at the W once more. I believe in those reviews quite alot and i think that if you have an amazing service you should reward the person who rendered you this action. Like always the W London...

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Helpful?
Thank ClubMedDan
Coen V, General Manager at W London Leicester Square, responded to this review

Dear bhowell888, Thank you for your excellent review. I am delighted to hear that you enjoyed your W experience with us. I have already shared your wonderful comments with the rest of the W team as a reminder of what we do best and we all look forward to your return. Warm regards, Coen

Scotts Valley, California
Reviewed 3 September 2014

if those two adjectives are hot buttons for you, this is the place for you in central London. Location is fantastic, 100yds from a tube station, and in the heart of the city. walking distance to all of the hot spots. Rooms are small (it is London), but cleverly designed to feel larger than they are. Service was excellent, and...

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Helpful?
Thank bhowell888
Coen V, General Manager at W London Leicester Square, responded to this review

Dear bhowell888, Thank you for your wonderful review. I'm pleased to hear that you enjoyed your stay with us W London – Leicester Square. We are also glad that you have appreciated the design of our rooms. Your feedback is important to us and I have already shared your comments with the rest of the W team as a reminder...

London, United Kingdom
Reviewed 2 September 2014

We stayed here last Friday for one night, the location is excellent although you do have to go to the first floor to check in the staff are very helpful and accommodating The rooms are by far the best thing about the hotel, modern, mirrored walls and very comfortable, with all amenities you could need, steer clear of the mini...

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Thank NICOLA20132013
Coen V, General Manager at W London Leicester Square, responded to this review

Dear NICOLA20132013, Thank you for sharing your feedback. It is always a pleasure to receive such wonderful comments from our guests and I am delighted to hear that you enjoyed your stay with us including the décor and comfort of your room. I look forward to welcoming you back on your next visit Warm regards, Coen

Dublin, Ireland
Reviewed 2 September 2014

The location of the W is perfect. In the heart of Leicester Square, close to Covent Garden and Picadilly you are close to Theatreland and shopping. Staff were helpful and friendly without being intrusive . I had such a comfortable stay I can't recommend the bed highly enough. I was on the 4th floor and was not bothered by any...

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Thank martinroundabout

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Meeting Rooms
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated and quirky, glamorous and decadent, W London - Leicester Square crystallizes the quintessential dual personality of the British soul. Located steps away from theatre land, the catwalks of Brewer Street and Soho’s electric nightlife, the hotel - like the city itself - is a bold contrast of themes, colors, textures and characters. Experience luxury comfort and the vibrant decor of our rooms and suites, your ultimate pit stop. ... more   less 

Additional Information about W London Leicester Square

Address: London Leicester Square London Leicester Square 10 Wardour Street, London W1D 6QF, England
Region: United Kingdom > England > London > Soho , Leicester Square / Shaftesbury Avenue
Price Range: RM1,333 - RM2,422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W London Leicester Square 5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Starwood EMEA, Priceline, Cheap Tickets, Jetsetter and Despegar.com so you can book your W London Leicester Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w London Leicester Square Hotel London
Hotel Style:
#62 Spa Hotel in London
#269 Luxury Hotel in London
#318 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from W London Leicester Square staff and other travellers.
18 questions
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Questions? Get answers from W London Leicester Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the Chinatown side”
 of 5 bubbles 741robs, 26 Mar 2017 | Read review
“Ask to have an outside window. Our window overlooked the fitness center.”
 of 5 bubbles Dble-D, 15 Mar 2017 | Read review
“The normal spectacular twin rooms can be very noisy. Studio suites are bigger and have no noise...”
 of 5 bubbles 74Yvette20, 15 Mar 2017 | Read review
“Convenient & modern”
 of 5 bubbles 952colleenn, 1 Mar 2017 | Read review
“Choose a corner room”
 of 5 bubbles SueEJS, 28 Feb 2017 | Read review
5 of 5