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H10 London Waterloo

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#194 of 1,077 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,897 Reviews from our TripAdvisor Community

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Showing 1,808: English reviews
Reviewed 2 days ago NEWvia mobile

Nice , Well placed hotel with easy access and good service Very good breakfast , ( great view as well ) , nice rooms , quiet and well equipped . With great view on London , ( see the picture ) Small gym and sauna downstairs is great advantage in Wet London :-) Recommend !

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Helpful?
Thank Krzyś K
Worcester, United Kingdom
Reviewed 4 days ago NEW

We had a short break to celebrate my daughters 21st birthday. I took both my children and their partners, and wanted a no hassle break in a really good hotel within shouting distance of the city. That's what we got, all three rooms were excellent, with quality in every corner and fantastic views of the city . The breakfast was...

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Thank Alan898
Willesborough, United Kingdom
Reviewed 5 days ago NEWvia mobile

We had afternoon tea in the sky bar at the hotel. We were greeted by a member of staff with stains down her blouse and our drinks were served on a dirty tray. The food looked like "leftovers" Our sandwiches were dry and about 15 minutes in we were asked if they could "borrow" the table that our food was...

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Thank patsieandjoe
noodles8383
Reviewed 5 days ago NEWvia mobile

A friend and I stayed for one night as we were just doing a bit of Xmas shopping and sightseeing. It wasn't in the centre and did require a trip on the underground and a 5 minute walk from the station. But it's easy to get around London so it wasn't an issue. But the hotel itself was lovely- very...

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Thank noodles8383
Aude
Reviewed 5 days ago NEW

Good receptionist, lack of service/interest from other staff. Even on floor 11 the noise levels from the road were unacceptable. Room had utilitarian furniture akin to Ikea. Restaurant at dinner and breakfast lacked ambiance with staff not fully employed. Breakfast buffet was extensive, but of variable quality - croissants were inedible and stale. Spanish tastes are well catered. Head waiter...

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Thank AudePixie
London, United Kingdom
Reviewed 1 week ago

5 minutes from Elephant and Castle and Waterloo stations this is a great base for exploring London. I only stayed 1 night but the staff were friendly and helpful, check in was quick. My room on the 6th floor was facing the road but it was quiet despite all the traffic outside. Standard room, TV, minibar, safe, nice power shower...

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Thank Nicola81677
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Nicola81677 Thank you for writing a review of H10 London Waterloo on Tripadvisor. I am delighted to read that you felt so well looked after during your recent stay with us and that you found the rooms so spacious and comfortable. I am truly grateful for your high recommendation of our Hotel. We look forward to welcoming you back...

Reviewed 1 week ago via mobile

One of the best Spanish restaurants in London. Food was amazing, great wines, the sommelier had a great knowledge. We were offered samples of dishes and wine. And I cannot forget the desserts! Was a great night. All would have been perfect if they didn't start setting up for breakfast, but understandable as we left around 11pm and the restaurant...

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Thank To N
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear cTo N Thank you for your complimenting review of our 302 restaurant . It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the meal and the service delivered by our staff! Your encouraging feedback will certainly serve as a wonderful motivator for the entire team to continue striving for service...

London, United Kingdom
Reviewed 1 week ago

The hotel has an incredible terrace on the top floor with a beautiful view on London´s skyline. The rooms are modern but what is most impressive is the kitchen. Amazing display of Spanish and modern cuisine.

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Thank vazquezigor
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear vazquezigor Thank you for choosing The H10 London Waterloo. It was a pleasure having you with us and thank you for taking the time to review your recent stay . We are delighted to read that you have enjoyed our facilities, The team in 302 was especially happy to read your complimentary words. Once again thank you for the...

Reviewed 1 week ago via mobile

Recently stayed in this hotel while visiting London. A fantastic room with brilliant views across the city, ultra modern and extremely clean. Very nice staff, friendly and helpful. The room has everything you need, USB ports, decent TV, safe deposit box, toiletries, hair dryer, mini bar and a very comfortable bed. My only criticism, and it is only minor, is...

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Thank rdc32
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear rdc32 It was a pleasure having you with us and thank you for taking the time to review your recent stay at The H10 London Waterloo Hotel. We are delighted to read that you have enjoyed our facilities, as well as the services provided by our dedicated team members. We have shared your comments with the team, and they...

Houston, Texas
Reviewed 1 week ago

The H10 Waterloo was a great hotel to stay. The rooms were cleaned very well, service was good. It was our first time to London, so it was nice being able to figure out London's layout while staying at the H10. We had a room with a city view and the rooftop terrace was amazing.

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Thank katoshay
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear katoshay Firstly I would like to thank you for taking the time to write such a review on Tripadvisor. As part of the H10 Group we strive to maintain a high standard of excellence for all of our guests. Furthermore, it is incredibly pleasing to learn that you appreciated the lovely views we have of the London Eye. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: RM660 - RM1,516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#147 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
46 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
1 month ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor get better views - there is also corner rooms with wrap around views”
 of 5 bubbles Alan898, 7 Dec 2016 | Read review
“Fantastic view from the 12th floor”
 of 5 bubbles V3342QXdavidp, 26 Nov 2016 | Read review
“worth buying Deluxe room”
 of 5 bubbles rogerj313, 15 Nov 2016 | Read review
“Ask for a room on the 12th floor to get the views of the city or the river”
 of 5 bubbles thishf13, 7 Nov 2016 | Read review
“High floor, away from main road”
 of 5 bubbles sg1phileshipper, 7 Nov 2016 | Read review
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