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H10 London Waterloo

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#196 of 1,080 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,943 Reviews from our TripAdvisor Community

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Showing 1,829: English reviews
Buxton, England, United Kingdom
Reviewed 1 week ago via mobile

The H10 Waterloo hotel is a stunning hotel, the rooms are beautiful as is the food, the staff are all polite and hard-working and the food is simply amazing. Unfortunately though that is where the positives end. We was looking for somewhere to stay for New Year’s Eve and the night before to experience the London Fireworks at The Eye....

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Helpful?
Thank Callum S
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear Callum, Thank you very much for your comment on Trip advisor and for your recent stay with us. First of all, please let me apologise if your New Years Eve weekend was ruined caused of this private event. But as you can see from the pictures, even if the SkyBar was opened, It wouldn’t have been possible to accommodate...

Slough, United Kingdom
Reviewed 1 week ago

room was very clean and comfortable,room service excellent, very good location.staff very intelligent and friendly,atmosphere absolutely sweet and worm . food this is the best food i had ever .thanks for our amazing new Yars holiday to all staff and hotel managment.

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1Thank irinabarazna
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear irinabarazna, Thank you very much for your comment on Trip advisor and for your positive feedback regarding your stay. We are very pleased that you had such a good stay with us and thank you for sharing your experience with us. Kind regards, Nicky McKay

Lenham, United Kingdom
Reviewed 2 weeks ago

Breakfast had to get hold of a staff member to order Tea/Coffee as no one came to us. Most items nearly or empty staff very slow filling all items for breakfast. Nearly every thing I had was almost or cold. Very small toast machine so didn't wait. After being out for the day we came back to find our room...

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Helpful?
Thank ttomlin2002
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear ttomlin2002 Thank you for your comment on Trip advisor and for your recent stay with us. First of all, please let us apologise for the service that you received during breakfast. Our team can get busy at times. As from the food, we do need to serve over 200 guests and the food can cool down after a while....

Reviewed 2 weeks ago via mobile

This hotel is very nice located near two metro stations. It's a Spanish hotel brand and the staff is Spanish too. Good service, nice rooms and wonderful breakfast! Make sure you get up early for breakfast good be rather crowded. Magnificent view if you are on one of the top floors.

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Helpful?
Thank Arlette71
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear Arlette71, Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members. We are looking forward welcoming you on...

Gijon, Spain
Reviewed 2 weeks ago

My wife and me past four days in London and make a very good choice with this hotel. The hotel is new and very good equiped, the site in close to downtown and the personal is amazing. Great place to past confortable days in London.

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Helpful?
Thank rangerfer24
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear Rangerfer24, Thank you very much for sharing your H10 London Waterloo experience on TripAdvisor. We are delighted to read that you have enjoyed our facilities, location and the services provided by our dedicated team members. We are looking forward welcoming you on your next visit to London. Best regards, Amanda Beatriz Montenegro Blokpoel

Whippany, New Jersey
Reviewed 2 weeks ago

Visited the H10 Waterloo for work reasons. Staff was courteous enough but not outstanding. Rooms are clean and basic. Have the feel of IKEA inside. Short 5-10 walk to Waterloo station to hop on the tube (and to connect to the Heathrow Express train). About a 20 minute walk to the London Eye and about 40 minutes to Buckingham Palace...

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Helpful?
Thank michekara
Manchester, United Kingdom
Reviewed 3 weeks ago

Not been to the capital to stay for a decade we were enticed by the Caravaggio exhibition. Stayed at the H10 Waterloo as a first. Had stayed in Spain and the Canary Islands with the chain and were suitably impressed so thought to give it a go in the UK. Not disappointed. Staff friendly. Introductory glass of Carva on check...

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Helpful?
Thank Will D
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you very much for your comments Will D, It has been a pleasure your stay with us. I am glad you have enjoyed the views from your room, specially in the late afternoon is certainly beautiful. I have pass the relevant information to our restaurant to keep improving thanks to your feedback. Although I see you also enjoyed a...

Reviewed 4 weeks ago via mobile

I visited London 9 - 12 December 2016. We visited the H10 London Hotel. The location is good. It is close to a lot of railway & underground stations. The price of the hotel was too high, i think. We have paid €550 for 3 nights. We had a nice bathtube. The shower was also in the bathtube. The beds...

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Helpful?
Thank Martijn d
H10HLW, RECEPTION TEAM at H10 London Waterloo, responded to this review

Dear Martijn d Thank you so much for taking the time to write your review. I am pleased you found our location, so close Waterloo Station, to be so convenient. I am happy you enjoyed your room and I am delighted you found our bed so confortable. Thank you for choosing to stay at H10 London Waterloo, we look forward...

Reviewed 4 weeks ago via mobile

I stayed at H10 Waterloo for my birthday. We had a beautiful room and the staffs kindly put out a treat to wish me a happy birthday. Breakfast was gorgeous and the staff were great too. And the view was stunning. Looking forward to coming back xx

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Helpful?
Thank Parece B
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear Parece B, I am so glad you liked the surprise! I am really glad you enjoyed your stay with us. Let us wishing you happy birthday once again, Looking forward for your next visit, Kind Regards, Jorge Cid.

Birmingham
Reviewed 4 weeks ago

We stayed here on a works do and it was ok. On arrival the check in took ages but they were giving out complimentary glass of champagne until they got to me - they ran out of glasses. Rather than fetch another glass from the bar i was told that was it, 10 of us check in yet 2 went...

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Helpful?
Thank millz090
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you Millz090, We have already ordered for more glasses for the Cava. I happens that many guests decide to take it to the room with them so we run out of them even in the bar. It doesn't happen every time but it may happen specially with a group coming. Regarding the Sky bar, I am sorry that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: RM661 - RM1,098 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Jetsetter so you can book your H10 London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#44 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#146 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
48 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
2 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view.”
  • South-west view from 7th floor
 of 5 bubbles RoyalYachter, 11 Jan 2017 | Read review
“12th Floor London Eye rooms give a great view of the NYE fireworks.”
 of 5 bubbles Gavin_Clark, 9 Jan 2017 | Read review
“as igh as you can opposite to the adjacent ambulance station”
 of 5 bubbles SgtBuzzfuzz, 8 Jan 2017 | Read review
“higher floors is much comfortable to see central London area”
 of 5 bubbles irinabarazna, 3 Jan 2017 | Read review
“best views”
 of 5 bubbles rangerfer24, 29 Dec 2016 | Read review
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