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H10 London Waterloo

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#193 of 1,078 Hotels in London
Certificate of Excellence
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H10 London Waterloo
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2,890 Reviews from our TripAdvisor Community

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There are newer reviews for H10 London Waterloo
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Showing 1,804: English reviews
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Good location and pretty nice room for London. My pet hates jailhouse coat hangers that can't be removed from the wardrobe and no space for clothes but on the plus side a Nespresso machine and mini bar. Bed comfortable with good selection of pillows. All in all it's not bad at all.

Helpful?
1 Thank Julieom12
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear Julieom12 Thank you so much for taking the time to write your review. I am pleased you found our location, so close to the Old Vic and minutes away from Waterloo Station, to be so convenient. I am happy you enjoyed your room Thank you for choosing to stay at H10 London Waterloo, we look forward to welcoming you... More 

Newcastle, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

Really great hotel, very central and had everything I needed for a night. They were great with me, a lone lady and were conscious of my requests for high floor away from lifts etc. The Sky Terrace has brilliant views of the London Eye and the Shard. Really good, friendly and I thought value for money.

Helpful?
Thank kvkbex
H10HLW, Reception at H10 London Waterloo, responded to this review

Dear kvkbex Thank you for taking the time to provide us with feedback on your stay at H10 London Waterloo Hotel. Your opinion is very important to us. We are indeed delighted to read that you enjoyed your stay, the room and views plus the service provided by our team of dedicated members. We are looking forward welcoming you on... More 

Oxford, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

great roof bar, with a good cocktail selection, views stunning from here, wonderful clean fresh rooms, with mini bar, staff helpful. wonderful views over to the Shard. get up early for breakfast as it is amazing. great coffee machines,,,

Helpful?
Thank ajaynew
H10HLW, Guest Relations Manager at H10 London Waterloo, responded to this review

Dear ajaynew Thank you so much for taking the time to write this review. I am glad that you enjoyed our good location and our amazing city views. In relation to the equipment that you can find in our rooms, I glade to know that you find everything you need . We look forward to welcome you soon again in... More 

Bristol, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

10 minute walk from Waterloo station so convenient if visiting central London. Efficient check in and we were able to use the luggage store so we didn't have to carry heavy bags around on day of check out. Rooms were modern, clean with large bed, tea/coffee and TV with USB charging points! Would recommend.

Helpful?
Thank Gibsonfamily88
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you very much Gibsonfamily88, Really nice comments to encourage us to keep working hard, I am glad to see you enjoyed your stay and you liked the room. Looking forward for your next stay with us, Kind Regards, Jorge Cid. Front Desk Manager. More 

Stockholm
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

For london a very good hotel with nice rooms and perfect bathroom and wonderful beds. Belongs to a spanish chain and many of the staff also speak Spanish. Breakfast is good you get all you want and som spanish specialities, A roof bar with view over London town. On the southside of London close to waterloo station. Worthwhile getting away... More 

Helpful?
Thank Roger J
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you Roger J for your comments, I am really glad you like the hotel and you had a really nice experience with us. Just to say that I am a completely fun of the street food from Lower March truly fun and good, specially when it is a nice day. Thank you for sharing, Kind Regards, Jorge Cid. Front... More 

Tirana, Albania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

It is a very nice and clean hotel. Great location, you can easily see London Eye from the rooftop bar or if your room is on the upper floor. It has good connectivity with bus and underground lines. Super breakfast, friendly staff, room was really nice and functional. value for the money at the end.

Helpful?
Thank Eriola Q
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you for your comments Eriola Q, I am really glad to see you enjoyed your stay in our hotel. The view from the London Eye is very beautiful at night and the connectivity with the rest of the city its good. I am glad you have a nice time. Looking forward to see you back any other time, Kind... More 

Forest Row
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

We stayed 1 night at the H10... It is a fairly new, modern hotel. Friendly staff. Rooms small, but clean and functional.. Good size bed and nice white bed linen. We were on the 12th floor with great views of London. Really nice roof top bar with fabulous views.. Good central location. (We stayed in 1211 which was good.. but... More 

Helpful?
Thank forestkiwi
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you Forestkiwi for your review, I am really glad to see you enjoyed the views from the top floor. Certainly there the view from 1208 are different with the London Eye, so you have a another excuse to visit to us again. I trust it was a nice experience in London, and we are looking forward to see you... More 

Worthing
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

This is a pleasant hotel, very conveniently located. We stayed in a room on the 12th floor. The views were good across London. The room was ok but needed a little love. The skirting boards were knocked and chipped and there were marks on the wall. The bathroom was nicely decorated, but inexplicably, the designer stuck a glass partition wall... More 

Helpful?
Thank O F
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you O F for your comments, I am glad to see you enjoyed nice views from the top floor. We are trying to improve on all our rooms so all your comments regarding this are helpful. I am glad you also enjoyed the breakfast and I trust that overall it was a nice stay. Thank you very much, Jorge... More 

Basel, Switzerland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I found my stay a bit pricey. The hotel was nice though. Friendly staff although they all spoke spanish to themselves which I found a bit odd when it's so openly done in front of a customer (especially if the customer doesn't understand it). The food was also ok, since I got a 50% voucher from the hotel. It also... More 

Helpful?
Thank Pascal2015
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Dear Pascal2015, Thank you for your feedback, I am aware about the staff speaking in their own language at the front and we are trying our best to avoid that, I understand perfectly well the situation. I am glad you were offered the promotion for the restaurant and you could enjoyed it. Looking forward to seeing back any other time.... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Brought my little boy here for his first trip to London and we couldn't have asked for a better place although in the beginning they stated that I hadn't made a reservation so had to use their computers to find my emails to/from them. Very clean and airy. 5 minute walk to the tubes, very central. Highly recommend!

Helpful?
Thank Thislittlepig
H10HLW, Night auditor at H10 London Waterloo, responded to this review

Dear Thislittlepig, Thank you for choosing H10 London Waterloo Hotel for your stay in the city. First of all i would like to apologise for any inconvenience you may had during the check in process. I am happy you found our location to be so convenient and I am delighted you and your son enjoyed this experience so much! Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: RM667 - RM1,552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#45 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#147 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
46 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
1 month ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fantastic view from the 12th floor”
 of 5 bubbles V3342QXdavidp, 26 Nov 2016 | Read review
“worth buying Deluxe room”
 of 5 bubbles rogerj313, 15 Nov 2016 | Read review
“Ask for a room on the 12th floor to get the views of the city or the river”
 of 5 bubbles thishf13, 7 Nov 2016 | Read review
“High floor, away from main road”
 of 5 bubbles sg1phileshipper, 7 Nov 2016 | Read review
“City view is very nice! London Eye etc.”
 of 5 bubbles Quest3, 2 Nov 2016 | Read review
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