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3 Shelly Place Islington, London N1 1WF England
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Traveller (22)
Room & Suite (5)
Dining (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Citadines Islington London
Updated 25/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#296 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Set in bustling Islington, Citadines Islington London has 108 spacious studios and apartments. Enjoy some retail therapy or a delicous meal in the Islington Square development or venture out onto Upper Street with its quirky stores and array of bars and restaurants to tempt any foodie. Located in north London between Angel and Highbury & Islington tube stations and not far from King's Cross and St Pancras International.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour check-in
Parking
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Safe
Coffee / tea maker
Kitchenette
Cable / satellite TV
Flatscreen TV
Walk-in shower
Hair dryer
Dishwasher
Microwave
Refrigerator
Electric kettle
Kitchenware
Radio
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS

Location

Full view
98Great for walkers
Grade: 98 out of 100
161Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
58Reviews3Q+A7Room tips
Traveller rating
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  • 2
  • 0
  • 0
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Most Recent
mostlyharmless wrote a review 26 Sep
Singapore, Singapore1245 contributions371 helpful votes
+1
Check-in: Uncomplicated, and pleasant, with Peter explaining facilities available. Room: Wow. Large, spacious (by London standards), clean, and clean modern decor. Small functional kitchenette with microwave, hob, fridge and dishwasher. Nespresso machine, tea, cookies, UHT milk provided. Bathroom equally spacious, with adjustable height shower (no rainfall shower, if that matters to you). Small settee at the end of the bed to stretch out and relax. Chromecast TV allows you to project your device to the TV, if necessary. Comfortable bed, with reading lights and USB charging sockets next to the bedside. Small table with chairs, for a quick bite to eat, but perhaps not so good for laptop/work related activities. Room relatively quiet, very little noise intrusion from outside, occasional noise from corridor, but all in all, pretty quiet. Facilities: Breakfast (7-11 am weekdays) served at lobby lounge. Continental and simple; best to inspect prior to purchase to decide value for money. Lounge was clean and open to guests, with 24/7 coffee/tea available. Staff: Friendly throughout. Room wasn't serviced for 2 night stay, but that was OK with me. Location: A little bit of a walk from Underground or Overground station (15 mins brisk walk), but buses available. Lots to eat in the vicinity, looks like quite a thriving and mid-scale neighborhood. 10 mins brisk walk to the British Design Centre. (Minor) Grouses: No shower gel provided (but shampoo, tiny bar of soap and body lotion). More eco approach would be to provide dispensers for the above, rather than single use plastics. Detergent and sponge provided for kitchenette, but no dishcloth or disposable wipe (paper towels provided, though!) Summary: Modern, spacious, comfortable. Would stay again, in a shot!
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Date of stay: September 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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riehen wrote a review 25 Sep
Bern, Switzerland1281 contributions77 helpful votes
Incredibly quiet location, tasteful large rooms with high ceilings, well equiped kitchenette. Perfect for a few days in the bustling city ! Cannot comment on the breakfast as we made good use of the kitchenette facilities. Be aware that the rooms are made up only every 5 days, rubbish is collected daily though if put outside.
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Date of stay: September 2022
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Room Tip: Rooms looking on the courtyard are the quietest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jan G wrote a review 6 Sep
Hampshire, England24 contributions6 helpful votes
Hotel was in a great secure location, The room was spotlessly clean, huge by London standards and well equipped for two people. The Staff were really helpful and organised for a cake that I had delivered to the hotel to be kept safely in their fridge until we needed it. I mentioned we were there for a family birthday celebration and was surprised by a bottle of prosecco and some extra glasses in our room on our arrival. Such a lovely and thoughtful touch. Will definitely look forward to staying here again
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 3 weeks ago
Dear Jan, Thank you so much for your amazing review and choosing Citadines Islington, London for this special occasion. We are so happy that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! Thank you for your comments on our staff and service, which we are proud of. Thank you once again, and we look forward to welcoming you back. With Kind Regards, Shahin Karaash Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maamz3 wrote a review Aug 2022
3 contributions
I would just like to thank the staff for their accommodation and looking after myself and my bridal team. Their were 30 of us including family and they looked after each an everyone of us and made sure everything was ok from booking the hotel to check out. The staff were so polite and the rooms were so clean and amazingly decorated. Would like to say a big thank you to everyone and Islington who made my wedding day stay so blissful :) I definitely recommend staying here
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Date of stay: August 2022
Value
Location
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Room Tip: Spacious Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 19 Aug 2022
Dear maamz3, Thank you so much for taking the time to review your experience with us at Citadines Islington, London. We are so happy that you had a great stay for yourself, your family and friends. Congratulations from all of us once again! It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you once again, and we look forward to welcoming you back. With Kind Regards, Shahin Karaash Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SeaMama21 wrote a review Jul 2022
Jakarta, Indonesia7 contributions1 helpful vote
We enjoyed our stay at Citadines Islington. It was clean, beds were very comfortable, two teens slept on sofa bed and were happy to see it's 2 single beds that fold out so they didn't have to technically share the bed. We also got an extra bed that was placed next to the sofa. There was a washer/dryer combo unit in the apartment and though it was nice to have, it took 2 hr 30 min for ONE small cycle and the dryer didn't get clothes dry, still damp. But it was free so, can't really complain too much. I liked having coffee in the morning with the machine downstairs and the kids enjoyed hot chocolate from the machine, as well. Towels could be changed by just dropping the old towels at your door and would have to pick up a new towel at the front desk. We were there 6 days and no cleaning at all which was stated , would clean after the 6th day, if you stay longer. Though when I first checked in the receptionist told me I would have a room clean on day 4 which never happened. Later confirmed with another receptionist that they don't clean till after day 6 but we left so never had that room clean. The only negative was there was a sewer like smell coming from the bathroom which was unpleasant when we would come back at the end of a day. I bought Febreeze and a bleach bathroom spray at the local grocery store, and used it daily to hopefully cut down on the rancid smell which helped slightly. The location is wonderful. So many places to eat and shop nearby and very close to the tube. I used apple maps and it made it look like the walk was 15 minutes but I think really it was 5 or so to the tube and there was much to see on the walk so made time pass by quickly. It was close to Kings cross so if you had to taxi/uber with your bags, it wasn't too expensive (15 or less pounds) which we did to catch the Eurostar to Paris at the end of our 6 days in London. Overall a good stay for this family of 5.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 18 Jul 2022
Dear SeaMama21, Thank you so much for your stay at Citadines Islington, London. Thank you for taking the time to share your feedback and stay with us. It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are so happy that you enjoyed the apartment for yourself and two teens who slept comfortably. For the washer/dryer in the room, we will take a look at this to resolve, though for future, we would be happy to provide the dryers on the 1st floor. I do apologise for the miscommunication with the cleaning, it is indeed after the 6th day that we do service the apartments. We do provide additional cleaning of the apartments at an additional charge if our guests do wish to have this service, though we do provide additional towels and amenities if requested through our 24 hour reception team. I do apologise for the smell in the bathroom, we have looked into this as well. Thank you so much for the feedback and comments provided, we look forward to welcoming you and your family back to Citadines Islington, or to any of our serviced residences. With Kind Regards, Shahin Karaash Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DivitGirl wrote a review May 2022
Fife, United Kingdom80 contributions62 helpful votes
+1
Needed a hotel for a trip to Almeida Theatre and so glad I went with my gut and chose this hotel. I normally tend to stay around Leicester Square/The Strand for my West End Shows but decided due to location and reviews this would be best. If arriving at Kings Cross just jump on any bus going to St Mary’s Church on Upper Street . Walk through a passage way and you come out by Odeon Luxe and Dine. Hotel is just up the stairs and to your left. Chris on reception was so helpful with local knowledge and when he said Almeida was 1 min walk round the corner he wasn’t wrong. I had a Deluxe Studio and it was brilliant, plenty of space, kitchen area had everything - toaster, kettle, microwave, hob, fridge and dishwasher. Lots of plates, utensils, pots etc. Very spacious bathroom with walk in shower. In vicinity lots of great restaurants/bars shops on Upper Street I didn’t leave the area that weekend. I’d definitely return as so central for anywhere in London. If I was moving to London and looking for somewhere to stay as a stop gap for buying/renting a flat this would be ideal as a Sainsbury’s on Upper Street for all food/essentials.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 6 May 2022
Dear DivitGirl, Thank you for taking the time to review Citadines Islington and share your recent stay experience with us. I'm pleased to read you had an enjoyable stay and found our hotel to be the most suitable location for your trip to Almeida Theatre. We're extremely lucky to be situated right next door in our gated estate while also being surrounded by a wide selection of restaurants, bars and public transport. Chris is an absolute superstar on the front desk; He recently received a promotion for his great work. I'll be sure to pass on your feedback to further inspire him for future guests. Thank you for making note of our in room mod-cons. We've recently added additional cutlery and crockery to all rooms to align with our green initiatives by reducing water usage via the dishwashers. The team and i look forward to welcoming you back again in the near future as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nazanin05 wrote a review Mar 2022
Birmingham, United Kingdom5 contributions2 helpful votes
Lovely room and very comfortable beds Excellent kitchen facilities. The rooms were quiet and well fitted. Ver clean. The staff are absolutely fantastic and returned an item I had left in my room by post
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Date of stay: March 2022
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 30 Mar 2022
Dear Nazanin05, Thank you for taking the time to review Citadines Islington and share your recent stay experience with us. I'm pleased to read you had an enjoyable stay and found our rooms, beds and kitchen facilities to be excellent. I'm glad you made good use of our location; we're very lucky to be situated directly beside the Almeida Theatre. I love reading positive comments about our fantastic team. We have an amazing team on site who thrive on delivering wonderful customer service and i'm glad that they managed to return your left over belongings. I will be sure to pass on your feedback as to further inspire them for our future guests. The team and i hope to welcome you back again in the near future as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
princi wrote a review Mar 2022
Dublin, Ireland15 contributions7 helpful votes
Spacious, modern, clean apartment, fully equipped to cook. The complimentary coffee and water is a great touch. The staff is very friendly and helpful, in particular Chris which made our stay absolutely great by ensuring we would have all the comforts and feel at home. The location is also fantastic, as the structure is in the centre of Islington with lots of nice restaurants and shops but it also feels very quiet and far away from the traffic and noise as soon as you step in. Highly recommended and ideal for long stays!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 16 Mar 2022
Dear Princiaurora, Thank you for taking the time to share your recent stay experience at Citadines Islington. It’s always pleasing to receive great feedback from our valued guests. I'm pleased to read that you found our rooms to be spacious, modern, clean and well equipped. We're also very lucky to be in such an amazing location surrounded by a wide selection of restaurants, bars, theaters and public transport; It's pleasing to read you made good use of it while you were here. Chris is a superstar on the front desk who thrives on delivering amazing customer service. He has recently received a promotion to Senior Receptionist! I will be sure to pass on your kind words. The team and i look forward to your return as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chloe wrote a review Feb 2022
1 contribution
Myself and my daughter stayed at citadines Islington for over three months and honestly felt like a home from home! Nice spacious one bedrooms in a great area! The staff were really accommodating, friendly lovely people I particularly would like to Thank wonderful Chris, Adriana, Peter, Bezawit, and Rachel and the Concierge Manager Ionel ! The service at Citadines Islington was first class!! Professional, helpful staff. welcoming smiles and friendly personalities really made my stay exceptional!! I can honestly say everyone of them went the extra mile to make me and my toddler feel welcome during our stay. Thank you all! Would definitely visit again!
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 10 Feb 2022
Dear Chloe, Thank you for taking the time to review Citadines Islington and sharing your wonderful experience with us. I'm so pleased you had an enjoyable stay with your daughter and found our rooms to be spacious and in a great location. We have such an amazing team on site who thrive on delivering wonderful customer service that keep guests come back. I will be sure to pass on your feedback to the team to further inspire them. The team and i look forward to your return as we loved having you stay with us. I'm sure the team will miss your voice around the lobby singing to our rnb music! Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pilar M wrote a review Jan 2022
Oxford, United Kingdom19 contributions8 helpful votes
All the staff was incredibly helpful and nice. My room was lovely, comfortable, warm in the winter months, and above all, quiet, which is something value a lot. Also, the location was great. I felt at home, and will stay here again the next time I'm in London.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 12 Jan 2022
Dear PilarNIR, Thank you taking the time to review Citadines Islington and sharing your recent stay experience. We take pride in our service and it is always a pleasure to read guests reviews, especially if we have provided them with a memorable stay. I'm also pleased to read you made good use of our amazing location. We're extremely lucky to be surrounded by a wide selection of restaurants, bars and public transport. The team and i look forward to your return as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$205 - US$298 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonIslington
NUMBER OF ROOMS
108
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Frequently Asked Questions about Citadines Islington London
Which popular attractions are close to Citadines Islington London?
Nearby attractions include Angel Comedy at The Camden Head (0.4 km), The Old Queens Head (0.3 km), and King's Head Theatre (0.2 km).
What are some of the property amenities at Citadines Islington London?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Citadines Islington London?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Islington London?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Citadines Islington London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Citadines Islington London?
Conveniently located restaurants include Radicals and Victuallers, Terra Rossa, and Humble Grape Islington.
Are there opportunities to exercise at Citadines Islington London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Citadines Islington London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Islington London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Citadines Islington London?
Many travellers enjoy visiting Churchill War Rooms (4.4 km), Tower of London (4.0 km), and Houses of Parliament (4.6 km).
Does Citadines Islington London have any great views?
Yes, guests often enjoy the city view available here.