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The Dorchester

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#38 of 1,078 Hotels in London
Certificate of Excellence
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1,390 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Singapore, Singapore
Reviewed 7 April 2014

What can I say- The Dorchester is a lovely hotel, the doormen remember your name, the concierge offer a level of service that rivals only the best of the best hotels, the rooms/beds are comfortable and the hot water is plentiful. My only suggestion would be to modify the bath products offered- they have a very masculine smell (husband loved...

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Helpful?
Thank blessedandgrateful
Croydon, United Kingdom
Reviewed 3 April 2014

I stayed at The Dorchester Hotel from Sunday 25th November 2012 to Wednesday 28th November 2012. Our first impressions, as my partner and I arrived at the hotel, were that it was very clean and well presented. There were people at the entrance to greet you and take your suitcases, and we were made to feel very welcome by them...

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4Thank emma_pelling
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear emma_pelling, Thank you for taking the time to leave feedback on your recent visit to stay at The Dorchester. I am sorry to read that the experience did not live up to your expectations and I would very much like to discuss your stay further if you could kindly contact John Scanlon, hotel manager, at the hotel directly. Kind...

New York City, New York
Reviewed 3 April 2014

It's lovely to arrive and find that you have been upgraded to a nice suite with a living room and two baths. From the check in to the check out the service is impeccable, they greet you by name, they are polite to a fault, and pay attention; I used most of my body lotion and next morning they had...

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Helpful?
Thank danixnyc
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear danixnyc, I thank you for taking the time to leave such a kind review of your most recent visit to The Dorchester. I am delighted to read how much you enjoyed the experience especially the service from our team. It is also a pleasure to read how highly you appreciated the décor and your room and I am delighted...

Chesham, United Kingdom
Reviewed 3 April 2014

A wonderful long weekend in a hotel that fully deserves its reputation as one of the top hotels in London. The service was exceptional from beginning to end, with everything made possible and easy. Being given an upgrade was a pleasant and very welcome surprise which made the stay even more memorable. Of course it is a very expensive place...

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Helpful?
Thank paul l
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear paul l, I thank you for taking the time to leave a review of your recent stay at The Dorchester. It is a pleasure to read how much you enjoyed the experience and how highly you valued the service from the team here as well as your dining experience in The Grill and afternoon tea in The Promenade. I...

Istanbul, Turkey
Reviewed 1 April 2014

Exqusite hotel. The highest level of service possible. Amazing restaurants and bar reminding you of a time past. Champagne in the Promenade. Greeted immediately at the door and efficient check-in. The room was on a high floor but had no view, that would be the only minus but after staying for 3 nights I never really missed it. Huge bathroom...

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Helpful?
Thank chaig
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear chaig, I thank you for taking the time to leave such kind comments on your recent stay at The Dorchester. I am delighted to read how highly you enjoyed the whole experience including the service at check in, dining in our restaurants and the room you stayed in also. I very much look forward to welcoming you back during...

Nottingham, United Kingdom
Reviewed 31 March 2014

Amazing experience. Took my fiance for her birthday and could not pick fault with a single thing. Service is amazing (concierge have even helped me since), food great and the room was stunning. Even told reception it was my fiance's birthday and they bought up a bottle of champagne and chocolate covered strawberries (on the house) to the room 5...

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Helpful?
Thank Sam O
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Sam O, I thank you for taking the time to leave a review of your most recent visit to The Dorchester. I am delighted to read how much you both enjoyed the service, your dining experience and the room you stayed in. I will be delighted to share your kind feedback with the team here and I look forward...

London, United Kingdom
Reviewed 28 March 2014

Just spent a great weekend in town for a friend's wedding. All the arrangements were brilliant including a nice upgrade to a lovely suite due to the special nature of our visit. Flowers for the wedding were prepared and even my favourite Twiglets, which I cannot get at home in Switzerland were waiting for me. Huge plus to have 45...

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Thank Schnookie19
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Schnookie19, Thank you for taking the time to leave a review of your recent stay at The Dorchester. I am delighted to read how much you enjoyed the experience and that you had the opportunity to enjoy dining in CUT at 45 Park Lane and how much you appreciated the service especially from the housekeeping team. I will share...

Cambridge, United Kingdom
Reviewed 24 March 2014

I booked The Dorchester for my girlfriends 30th birthday to really impress and it has to go down as the best night and morning ever. Situated in a great location, near enough to all the shops and some great views just a walk away. The reception is fantastic and you are made to feel special as soon as you arrive...

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Helpful?
Thank Paul L
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Paul L, I thank you for taking the time out to leave a review of your recent stay at The Dorchester for your girlfriend’s birthday. I am delighted to read how much you both enjoyed the experience including the room you stayed in, the celebratory birthday cake, breakfast and also cocktails in the bar. I will be delighted to...

UK
Reviewed 19 March 2014

Yet another stay at the Dorchester as good as ever. Considering the amount of time we spend at the Dorchester it is our second home in London. We were treated well from the moment of our arrival, we were upgraded to the top floor suite with a bottle of Alain Ducasse champagne to sooth our relaxing rest in the deepest...

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Helpful?
1Thank BobTayloruk
Roland_Fasel, General Manager at The Dorchester, responded to this review

DearBobTaylorUK, I am delighted to read how much you enjoy staying at The Dorchester and that you consider the hotel your second home in London. It is my pleasure to know how much you appreciate the service and the bottle of champagne in your room and how much you also enjoyed breakfast in The Promenade as well as the service...

London, United Kingdom
Reviewed 18 March 2014

Staying at The Dorchester was a wonderful experience. The room was perfect and the customer service was incredible. I had the most amazing food and wine. I really look forward to staying at this hotel again in the future.

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Helpful?
Thank Natalie O
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Natalie O, I thank for taking the time to leave a review of your most recent visit to The Dorchester. It is my pleasure to read how much you enjoyed the experience especially the service and also the food and wine. I will share your kind comments with the team here and I look forward to welcoming you back...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,964 - RM5,991 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#15 Spa Hotel in London
#37 Luxury Hotel in London
#37 Romantic Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
6 questions
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Weymouth, Massachusetts
London, United Kingdom
Ras Al Khaimah, United Arab Emirates
over a year ago
Hyderabad, India
over a year ago

See all questions (6)

Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the Park may be marginally noisier so higher the better”
 of 5 bubbles 327CliveL, 30 Nov 2016 | Read review
“Ask for rooms that face the Hyde Park for some greenery”
 of 5 bubbles wheng_2159, 15 Nov 2016 | Read review
“Book a suite”
  • Livingroom
  • Livingroom wellington suite
 of 5 bubbles FrequentJT, 13 Nov 2016 | Read review
“less noise in higher rooms”
 of 5 bubbles P2437ZDtonyb, 8 Oct 2016 | Read review
“Did not stay, unfortunately”
 of 5 bubbles C1804CManned, 28 Aug 2016 | Read review
5 of 5
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