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Portobello Hotel

200 reviews
#495 of 1,081 Hotels in London
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Traveller (117)
Room & Suite (259)
Dining (13)
Overview
  • Excellent58%
  • Very good23%
  • Average6%
  • Poor6%
  • Terrible7%
Travellers talk about
“notting hill”(39 reviews)
“boutique hotel”(12 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
Concierge
Dry Cleaning
Free Parking
3.5 Star Hotel
All hotel details
Offers from Portobello Hotel
Special Offer: Off to the Shops!
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (200)Write a Review
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All reviewsnotting hillboutique hotelexceptional roomsfour poster bedhonesty barhampton courtgorgeous roomoverlooking the gardenour honeymoonspecial staybath productsdrawing roomadequate sizerefurbished roommini barholland parkcontinental breakfast
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41 - 45 of 182 reviews
Reviewed 24 March 2017

We (American couple with teenage daughter) spent a week at the Portobello Hotel over spring break. The staff and hotel were just fantastic. Two of our party were quite sick upon arrival, and the extra care and attention of the entire hotel staff to their...More

Thank Willy S
Response from Douglas C, General Manager at Portobello HotelResponded 3 April 2017

Dear Willy S, Thank you for your wonderful review and my team and I are so thrilled you all enjoyed your stay with us at The Portobello Hotel. I am so glad that the two members of your party recovered quickly and were taken care...More

Reviewed 21 March 2017

In this hotel you feel at home. Excellent staff, excellent breakfast, wonderful ceramic services (old style / vintage). Very high evel of cleanliness and attention to detail. Fresh flowers changed daily. And before leaving the final embrace .... something unique and rare! Thanks The Portobello...More

1  Thank TomasSanvido
Response from Douglas C, General Manager at Portobello HotelResponded 24 March 2017

Dear TomasSanvido Thank you for your wonderful review and my team and I are so glad that you had an exceptional time with us. Here at The Portobello Hotel we have an aim that all our guests have a truly memorable stay. I am glad...More

Reviewed 17 March 2017

Fabulous hotel wonderful room overlooking garden with a huge bed that allegedly came from Hampton court. Couldn't believe I was in the hustle and bussel of lively Notting Hill. An Honesty bar that stocked Jordans wines from the vineyards in South Africa couldn't believe my...More

1  Thank Y5263WObarbaraj
Response from Douglas C, General Manager at Portobello HotelResponded 24 March 2017

Dear Barbara J Thank you for your lovely review and it was a real pleasure having you stay with us during your visit to London. We are so pleased to hear that you enjoyed our amazing room 13 with the huge four poster bed and...More

Reviewed 8 March 2017

I've stayed here three times before and have had a seamless experience each time, but alas on the last occasion the experience was soured by a chaotic breakfast experience blamed on 'lack of staff'. Forty minutes to wait for a coffee? An hour for a...More

3  Thank Jim043
Response from Douglas C, General Manager at Portobello HotelResponded 13 March 2017

Dear Jim043, Thank you for your review and feedback. It is a real shame that on your last stay the service you received let down your overall experience. As a regular guest of The Portobello Hotel with past stays showing our usual seamless service, please...More

Reviewed 7 March 2017

Organised and pleasant staff at the Portobello. Our room was clean,spacious and tidy and was equipped with plenty of toiletries etc. We had a Continental Breakfast, plenty of choices and if you requested a Full English Breakfast was available. However, the continental breakfast was lovely.More

1  Thank Linda W
Response from Douglas C, General Manager at Portobello HotelResponded 10 March 2017

Dear Linda W Thank you very much for your review and for choosing The Portobello Hotel. We are glad that you enjoyed our hotel and your beautiful room. Lovely to hear that my wonderful team looked after you well and I will pass on your...More

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1789101137
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Concierge
Details
Price range
US$232 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$232 - US$420 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (117)
Room & Suite (259)
Dining (13)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
Questions & Answers
Ask a question
Chantal S
30 September 2017|
AnswerShow all 5 answers
Response from GM_PortobelloHotel | Property representative |
Dear Chantal, Thank you for considering The Portobello Hotel for your stay in London. Yes, room 6 would be perfect for your request- overlooking at residential gardens and with separate bathroom (bathtub and shower... More
0
Votes
mani8kgm
5 March 2015|
AnswerShow all 3 answers
Response from GM_PortobelloHotel | Property representative |
Dear mani8kgm, Thank you for your enquiry. There are six steps from the street, our porters will be there to help you with your luggage into the hotel and to your room. There is a lift giving you access to all our floors... More
0
Votes
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12
Room Tips
"look to a larger room"
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"Exceptional Room for the size and the space."
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"AVOID rooms with the small washrooms!"
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"rooms to the back yard and preferably with a good size bathroom rooms 21 and 38 had miniature baths"
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