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COMO Metropolitan London

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#61 of 1,077 Hotels in London
Certificate of Excellence
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COMO Metropolitan London
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1,013 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Lancing, England, United Kingdom
Reviewed 4 days ago NEW

Stayed here on a Saturday night after a show. Room was very nice, lots of luxury and a modern feel to the room. Desk staff were very helpful (we were in a hurry to quickly check in before walking across town to catch a show and they took out bags to the room for us and held them the next...

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Helpful?
Thank Paul J
Cheltenham, United Kingdom
Reviewed 4 days ago NEW

The hotel is in a very good location and is very well presented. However from the moment I checked in everything became hard work. The staff were very polite but incredibly slow at what every they were doing . Checking in took an age . Getting served at the bar even though I was the only customer took almost 10...

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Helpful?
Thank Rod B
New York City, New York
Reviewed 6 days ago NEW

I have stayed a few times at this hotel recently for business which is now becoming my home from home. The staff could not be more friendly from the doorman to the check-in staff. The concierge could not be more helpful especially with a recent request of last minute document printing and binding for an unplanned meeting - but they...

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Helpful?
Thank Maplemash22
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoyed your stay with us along with the friendliness of all of the team members. It will give me great...

London, United Kingdom
Reviewed 6 days ago NEW

Recently stayed for my wife's Birthday weekend and the hotel staff could not have been more helpful. From the moment we arrived, to the smooth check-in and surprise of an upgrade, this already was a great start to our trip. The room was boutique chic and had fantastic views of the park which was even more special overseeing the Christmas...

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Helpful?
Thank davidmayweather00
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London for such a special occasion and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoyed your stay and it will give me great pleasure to share your kind comments...

Sydney, Australia
Reviewed 1 week ago NEWvia mobile

Having just stayed at the Dorchester and the Corinthia I was expecting the Como to be quite a similar standard having paid approx 600-700 a night at this hotel. And wow, I wish I didn't bother with this hotel - not only were the rooms incredibly ordinary but the staff were appallingly. Everything seemed too hard and were not helpful...

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Helpful?
Thank bbearr
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent trip to London and thank you for taking the time to give us your feedback. I was very disappointed to read that your stay with us was far from perfect and we did not meet your expectations during your stay, for which I would like to offer...

Dubai, United Arab Emirates
Reviewed 1 week ago

I like trying different hotels, and meetings in Mayfair and a desire to try out Nobu (read that review here too) saw me get myself booked in to Metropolitan, by Como. After what was essentially a beautiful experience with Como in the Maldives, I was interested to see how they did with London. And I wasn't disappointed. For less than...

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Helpful?
Thank RichardUpshall
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoyed your stay and it will give me great pleasure to share your kind comments with all of the team....

Vancouver, Canada
Reviewed 1 week ago

Sandwiched between Hyde and Green Park this hotel is in the fancy Mayfair district. The hotel is a bit cold with its marble and dark woods. It's modern, big, and expensive. Walking wise it's a bit of hike to get to any of typical tourist spots. Stayed for business and it certainly hit the spot for closeness to food and...

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Helpful?
Thank 604Paninaro
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was pleased to read you enjoyed your stay and we appreciate your comments on the hotel design. Your recommendation is very much appreciated and we look forward to...

Reviewed 1 week ago

In London on business, we moved to the Metropolitan after a disappointing stay at another hotel. We had a great stay at the Metropolitan and will definitely stay there again. The rooms were bright and very spacious. The staff was responsive, friendly and the concierge made some very good recommendations. The hotel is very centrally located to both Mayfair and...

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Helpful?
Thank Julie K
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoyed your stay with us along with our new guest rooms and the friendliness of all of the team members....

Miami, Florida
Reviewed 1 week ago via mobile

Been a regular visitor to this hotel and always impressed with the efficiency and capabilities of the staff who are bit courteous, friendly but give the air of service for you. Nobu restaurant is great. Met bar is quiet but a good place to meet for a quiet drink. The lobby is fresh and inviting. Spa is great and certainly...

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Helpful?
Thank lunatrailings
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us once again on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoy your stays and it will give me great pleasure to share your kind comments with all of...

Melbourne
Reviewed 1 week ago via mobile

Two colleagues and I stayed at the Como for a week - we found the STAFF caring, personable and attentive, ROOMS modern and very comfortable, loved the breakfast (daily fresh juice) - excellent location

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Helpful?
Thank Phil B
DavidJMonson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for choosing to stay with us on your recent visit to London and for taking the time to give us your feedback following your stay with us. I was very pleased to read how much you enjoyed your stay, especially breakfast and it will give me great pleasure to share your kind comments with all of...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
COMO Metropolitan London has a serene urban aesthetic that is both contemporary and timeless in sun-soaked whites with accents of vibrant yellow. Light floods all 144 rooms and suites through floor-to-ceiling windows whilst the uncluttered design and intuitive technology create a haven of calm perfect for business or leisure travel. All rooms and suites come with: Bespoke king-size beds with mattress protectors and comforters 400-thread count Egyptian cotton sheets Complimentary high speed WiFi and hardwire internet Loewe interactive TV with extensive on-demand music and over 70 channels Discreet hospitality units, mini bars and Nespresso machines Touchscreen controls Remote controlled curtains and blinds, operated by your bedside COMO Shambhala amenities Controllable lighting Rainfall showers Floor to ceiling windows with views of Hyde Park or Mayfair Fret cut-panel bespoke artwork International multi-region plug sockets Climate control Unique yoga channel Hairdryer Safe For extended stay guests COMO Metropolitan London offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 

Additional Information about COMO Metropolitan London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,545 - RM2,721 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Hotel Style:
#27 Spa Hotel in London
#45 Romantic Hotel in London
#56 Luxury Hotel in London
#59 Family Hotel in London
#113 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from COMO Metropolitan London staff and other travellers.
5 questions
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Questions? Get answers from COMO Metropolitan London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 501 very noisy A/C”
 of 5 bubbles 951rodb, 6 Dec 2016 | Read review
“High Floor and Park Facing Rooms”
 of 5 bubbles Maplemash22, 4 Dec 2016 | Read review
“Park Facing Rooms”
 of 5 bubbles davidmayweather00, 4 Dec 2016 | Read review
“Avoid the ground floor rooms, they are shoebox size and have view to kitchen entrance and garages.”
 of 5 bubbles mayak506, 15 Nov 2016 | Read review
“View over the park”
 of 5 bubbles Gudleiv, 15 Nov 2016 | Read review
5 of 5
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