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Holiday Inn Express London City

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Holiday Inn Express London City
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1,163 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Ipswich, United Kingdom
Reviewed 5 days ago NEW

Seriously Need to sort out the ventilation system in this place, when the heating system kicked in it sounded like someone had fired up a chainsaw in the room. Basic business hotel and I've certainly stayed in better. Poor quality and choice of breakfast. Poor value but on a positive note very pleasant staff.

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Helpful?
Thank jon c
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and I'm sorry to learn about your issues. We are working with our contractor to fix the noise from the AC units. Breakfast you will be pleased to know is changing for all Holiday Inn Express hotels in the UK - we are rolling out new products during 2017. Thank you again

London
Reviewed 1 week ago

Stayed here for one night on business. Walking distance to Moorgate alternatively there are buses and Old Street is less than 10 minutes' walk. Good value and ideal for a brief stay. Wide selection at breakfast. No iron or board in room, you have to collect from reception.

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Helpful?
Thank PalinJunior
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and feedback, it is much appreciated.

London, United Kingdom
Reviewed 2 weeks ago

it is very clean and nice. the ventilation makes it a bit too cold and I am freezing. The bathroom is of a good size and the shower works well. The TV could have had more channels because we missed some, for example sports channels.

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Helpful?
Thank Bullvevve
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Hello Bullvevve, Thank you for choosing the Holiday Inn Express London - City, UK for your family trip. I am happy to know that you found our hotel's upkeep to be commendable. Your comments about the room's extreme temperature are taken into account so that our hotel can improve ventilation. I would be pleased to welcome you back to our...

Manchester, United Kingdom
Reviewed 2 weeks ago

Prior to staying at this hotel I loved Holiday Inn, I stayed a few times at the Holiday Inn Express in Portsmouth and didn't have a bad word to say about it so I expected much the same from this Holiday Inn Express but I was disappointed. When we arrived at the hotel we couldn't find a parking space I...

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Helpful?
Thank mrsjburke
IHGService, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Hello mrsjburke, Thanks for your time in posting a review about the Holiday Inn Express London - City, UK. As a frequent guest, your comments are important. I'm sorry to learn about the mix-up with parking because of language barrier. I will make sure that the hotel's management will receive your feedback so that training for our staff can be...

Portland, Oregon
Reviewed 2 weeks ago

Family and I arrived very early, around 9am, and the room was not suppose to be ready until 3pm. The staff was very helpful in getting us into a family room by 11am as they cleaned and prepared a room with the pull out couch/bed for us. The room was on the 5th floor facing the Old Street. The windows...

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Helpful?
Thank Michael L
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and rating. I'm sorry about the AC noise in the room - this is something we are working on with our contractors and hope to have this rectified very soon. I will make sure your comments are passed onto my teams. Thank you again

Monza, Italy
Reviewed 3 weeks ago

The position is very good,near to the underground and the bus stop. The breakfast was really fantastic.There was all very clean and confortable even if the room was small.The receptionists were very kind .King size bed well doble sofa bed awful few tv channel free wifi perfect tea and coffe in a room perfect

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Helpful?
Thank jacquesdemolay1314
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you very much for your review and feedback - I will make sure the team are made aware of your comments. Sorry you didn't like our sofa bed's, but I'm pleased you enjoyed your breakfast. Thank you again

Reviewed 3 weeks ago

I was there just for a night but I still could appreciate the staff which was really eager to help. On the bright side also, the room was fairly spacious and very neat. Now, on the down side, one (out of 2) elevator was out of order... I was on the 5th floor... and the breakfast was clearly not worth...

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Helpful?
Thank Chrichri2santos
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. Unfortunately one of our lifts was out for an emergency repair during your stay. Thank you for the kind words about my team, your comments will be passed on. Also just to let you know all the Holiday Inn Express Hotels in the UK will be introducing a new...

Auvergne-Rhone-Alpes, France
Reviewed 4 weeks ago

good location, 2 min walk from underground station,hotel's teams are very friendly. breakfast buffet is very poor . the bedroom is very clean but the sofa bed is not comfortable at all . overall I will recommend this hotel to my family and friends

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Helpful?
Thank mayassi2016
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review from your recent stay with us. Just to let you know all Holiday Inn Express Hotels in the UK are changing their breakfast during 2017 and will be rolling our new standards and products.

s yorkshire
Reviewed 4 weeks ago via mobile

Stayed here fri 9th Dec till Mon 12th.Jotel was easy to find..Reception staff were helpful.We stayed on the 1st floor overlooking the Main road.Noise wasnt too bad.Spotlessly clean modern bathroom.Tea/Coffee making.Nice big TV..How anyone can complain about the Breakfast is beyond me.Hotel advertise a Continental Breakfast which it certainly isnt, its much more and all was lovely.My only Gripe is...

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Helpful?
Thank sandy1203
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your lovely words and feedback, it is very much appreciated and I will pass your comments onto the staff.

Lilongwe
Reviewed 5 weeks ago via mobile

Stayed here for two nights on a work trip. The ear plugs in the room were a hint of what was to come. I stayed in room 525 - noise from the water heater and air conditioner in the late evening/early morning (5am) meant that I got very little sleep. Ironically the air conditioner for all its noise - didn't...

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Helpful?
Thank CA_Malawi
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and feedback. I'm sorry to read this about the AC noise. Its very hard at present for us as this is a very intermittent issue and does not affect all rooms and sometimes not the same room twice! I can assure you our builders and design teams are trying to rectify this. Again my apologies

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 

Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: RM516 - RM1,168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London City staff and other travellers.
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Questions? Get answers from Holiday Inn Express London City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 516 which had heating and cooling issues.”
 of 5 bubbles michaellV3625WC, 2 Jan 2017 | Read review
“Always check reviews”
 of 5 bubbles tosink2016, 6 Dec 2016 | Read review
“ask for low floor to avoid the need to use the elevator”
 of 5 bubbles Gill68, 29 Nov 2016 | Read review
“Back rooms quieter, I should imagine. Front rooms face Old Street”
 of 5 bubbles JonHarmonie, 21 Nov 2016 | Read review
“Try to get a room at the top and back of the hotel. Also, make sure your shower door closes properly!”
 of 5 bubbles ryank827, 26 Oct 2016 | Read review
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