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Stayed four nights with two kids in october. The hotel is not located quite in the center of anything (quiet area), but it is only a 5-10 minutes walk away from London Eye and Waterloo Subway, and bus #3 (and others I suppose) very conveniently...More
Response from NovotelWaterloo, General Manager at Novotel London WaterlooResponded 17 October 2013
I am very pleased to read your comments and that you enjoyed your stay with us and what the area has to offer.
Throughout the year we have done light refurbishments and small improvements in the bedrooms and lobby areas. In the beginning...More
Very good location, almost on the banks of river Thames. A 10 minutes walk to House of Parliament & London Eye. Good Hotel, friendly staff. Clean rooms. Good English Breakfast. Try Pizzas in their restaurant. Try to get rooms on higher floors (4th floor+) to...More
2 Thank Traveller8137
Response from bernard p, General Manager at Novotel London WaterlooResponded 30 September 2013
Thank you very much for your kind review and for choosing Novotel London Waterloo when visiting London. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind...More
Stayed at the hotel for a week. (14.8-20.8)
We got to the hotel late at night and the staff told us that there are no available rooms and they will send us to another novotel for the night. We were very angry but the staff...More
Response from bernard p, General Manager at Novotel London WaterlooResponded 18 September 2013
Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. Please accept my sincere apologies for the relocation of the first night, on a positive note I am happy that the staff was caring and helped you...More