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Novotel London Waterloo

3,125 reviews
#321 of 1,081 Hotels in London
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Traveller (674)
Room & Suite (282)
Dining (39)
Overview
  • Excellent32%
  • Very good50%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“lambeth palace”(123 reviews)
“london eye”(222 reviews)
“big ben”(117 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,125)Write a Review
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All reviewslambeth palacelondon eyebig benseparate toiletminute walksouth bankthe sofa bedthe nearest tube stationbakerloo linethames rivertrafalgar squarebus stopexecutive roomthe hotel is cleanfamily roomgood nights sleepparliament
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901 - 905 of 1,472 reviews
Reviewed 9 October 2013

Stayed four nights with two kids in october. The hotel is not located quite in the center of anything (quiet area), but it is only a 5-10 minutes walk away from London Eye and Waterloo Subway, and bus #3 (and others I suppose) very conveniently...More

Thank Martindengrusomste
Response from NovotelWaterloo, General Manager at Novotel London WaterlooResponded 17 October 2013

Dear Guest I am very pleased to read your comments and that you enjoyed your stay with us and what the area has to offer. Throughout the year we have done light refurbishments and small improvements in the bedrooms and lobby areas. In the beginning...More

Reviewed 2 October 2013

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Review collected in partnership with Accorhotels.com
1  Thank Traveller092013
Response from NovotelWaterloo, General Manager at Novotel London WaterlooResponded 17 October 2013

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Reviewed 2 October 2013

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Review collected in partnership with Accorhotels.com
1  Thank Sharon B
Response from NovotelWaterloo, General Manager at Novotel London WaterlooResponded 17 October 2013

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Reviewed 25 September 2013

Very good location, almost on the banks of river Thames. A 10 minutes walk to House of Parliament & London Eye. Good Hotel, friendly staff. Clean rooms. Good English Breakfast. Try Pizzas in their restaurant. Try to get rooms on higher floors (4th floor+) to...More

2  Thank Traveller8137
Response from bernard p, General Manager at Novotel London WaterlooResponded 30 September 2013

Thank you very much for your kind review and for choosing Novotel London Waterloo when visiting London. I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind...More

Reviewed 17 September 2013

Stayed at the hotel for a week. (14.8-20.8) We got to the hotel late at night and the staff told us that there are no available rooms and they will send us to another novotel for the night. We were very angry but the staff...More

Thank ArielaN2013
Response from bernard p, General Manager at Novotel London WaterlooResponded 18 September 2013

Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. Please accept my sincere apologies for the relocation of the first night, on a positive note I am happy that the staff was caring and helped you...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$153 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#231 Luxury Hotel in London
#315 Romantic Hotel in London
#324 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Family Hotel in London
#231 Luxury Hotel in London
#315 Romantic Hotel in London
#324 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (674)
Room & Suite (282)
Dining (39)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Una J
11 August 2017|
AnswerShow all 4 answers
Response from Colleen c | Reviewed this property |
Views over Lambeth Park but you do need to try and get up high. We were on the right side but on a low level so not as much to see
0
Votes
kcsaz
8 May 2017|
AnswerShow all 4 answers
Response from Matthew B | Reviewed this property |
You can ask the hotel to perform laundry as a service at an additional charge to your nightly rate.
2
Votes
jhanbee
21 March 2017|
AnswerShow all 3 answers
Response from Azwimmbavhi | Reviewed this property |
Yes I also arrived very early in the morning and my departure late in the evening. they allowed us to drop the luggage as we arrived and put it in the locker until our departure time.
0
Votes
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12345613
Room Tips
"More house staff needed to have rooms cleaned and ready at the time promised for customers."
Read review
"Rooms at the front of the hotel, whilst slightly noisier, have a great view of Lambeth Palace."
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"Westminster facing top floor"
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"Avoid room 201 if you want to sleep."
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