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Radisson Blu Edwardian Mercer Street Hotel

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#132 of 1,081 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Radisson Blu Edwardian Mercer Street Hotel
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2,344 Reviews from our TripAdvisor Community

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Showing 2,187: English reviews
London, United Kingdom
Reviewed yesterday NEW

I had booked directly with the hotel for our Saturday night stay However, unfortunately on arrival we were quickly made aware of the fact that the hotel was overbooked. (I have used this hotel for a variety of business meetings too, so was disappointed). We were offered a change of hotel in Mayfair but declined this as it was too...

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Helpful?
Thank joolsrools1
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, thank you so much for taking the time to post your 5 Star review on TripAdvisor. I am sorry to hear that unfortunately we had to relocate you to our sister property the Bloomsbury Hotel on Saturday night. However, I would like to thank you on behalf of our Night Manager for the 5 star review and the...

Tel Aviv, Israel
Reviewed 2 days ago NEW

Really excellent sweet hotel! Professional welcoming manager and stuff ! Enjoyed every morning the hotels Delicious breakfast The best location in London,a short walk to a lot of highlights ! Looking forward for my next stay !!

Review collected in partnership with this hotel
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Helpful?
Thank dafnal2017
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, thank you so much for posting such a lovely 5 star TripAdvisor Review! I am delighted to hear you truly enjoyed your stay here at the Mercer Street Hotel thanks to our central location and our professional and naturally caring staff. I am glad you were able to sample the delicious breakfast at The Monmouth Kitchen during your...

London, United Kingdom
Reviewed 2 days ago NEW

Beautiful hotel...friendly and very helpful staff. The room was spacious, beautiful decor and very comfie bed. It was my daughter's 10th birthday and the hotel staff made her feel extra special. ..the only improvement required is the kids/family movie selection. Excellent location for going to the theatre.

Review collected in partnership with this hotel
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Helpful?
Thank sheshe2017
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, Greetings from Seven Dials! I am so glad to hear you and your daughter had a great stay with us and that we were able to make her 10th birthday celebration even more special. I am happy to hear you enjoyed your room and its facilities. We are indeed located in a strategic location right in the centre...

Cork, Ireland
Reviewed 2 days ago NEW

Everything from beginning to end of our stay was perfect, from fab food, great atmosphere, comfy spacious modern rooms, great location for shopping & theatre. Staff very friendly especially Ed @ the concierge desk. Pub across street did close at 11pm on the dot which was disappointing.

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Helpful?
Thank trionam45
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, thank you so much for taking the time to post your TripAdvisor Review. I am truly happy to hear you had such a great stay with us. We do aim to provide an outstanding guest experience and to be a home away from home for each and every guest we host in our lovely Boutique Hotel, therefore you...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

My night at Mercer Street was a bit unexpected. I ended up staying the evening after being locked out of my own flat in the early hours of the morning. I checked in around 2am and Sofiane was amazing. He understood the situation I was in and got me into the room in a matter of minutes. He was friendly...

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Helpful?
Thank britishtraveler4541
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write a review for us. We are delighted to hear that we where able to help you during a time of need. The team are very happy to hear that they where able to give you a memorable stay and wish to thank you for your kind words. If...

Crawcrook, United Kingdom
Reviewed 4 days ago NEW

Had an excellent stay in this hotel. It's in a great position for shopping, restaurants and the theatres. Room was lovely with a really comfortable bed. The staff here are extremely friendly and they all have a positive attitude. Great service with a smile from everyone. Breakfast is cooked to order and arrived piping hot and beautifully cooked. Beats 'help...

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Helpful?
Thank MildredWilson1
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Mr Wilson, Thank you very much for taking your time to write a review for us. It is music to our ears to hear that you have had an excellent stay with us. We strive to be able to provide a nice friendly environment from our staff and are very happy that you found them to be helpful and...

Reviewed 5 days ago NEW

We had an excellent stay at this hotel. It is located in the theater district, quite near many plays and dozens of restaurants, on the Seven Dials round-about, which was all decorated beautifully for Christmas. It is also a 15 minute walk from Trafalgar Square and the National Gallery and National Portrait Gallery. It is a great location for New...

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Helpful?
Thank Brad M
Manager-Mercer, Lobby Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Brad, Greetings from London! Thank you very much for your excellent review, it was an absolute pleasure to look after you and your family during your holiday in London! The iconic Seven Dials area in Covent Garden is indeed a great spot! Simply the best location to explore London! Whether you like visit London for theatres, shopping, art or...

Yorkshire
Reviewed 1 week ago via mobile

Very well run hotel, in a fantastic location, right on Seven Dials, with truly exemplary front-of-house staff, and housekeeping. Very nice accommodation too, although, where's the coffee machine?? Three observations...no residents' lounge, and that's a pain if you just want to rest your weary body after a day out in London...secondly (related) no residents' bar, only a bar open to...

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Helpful?
Thank TheRoliingMcStones
Manager-Mercer, Lobby Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share you experience with us on Tripadvisor. I am so delighted to read that you had a great experience with us overall. Your kind words about our staff members have been shared with the entire team so remind them of what they do best. Thank you very much. As...

New York City, New York
Reviewed 1 week ago

If you're looking for a hotel in Central London, near the Tube, shops, restaurants and bars, this is the perfect place. When we arrived New Years Day, we were greeted with exceptional service by the Duty Manager even checking us in at 8am and suggesting another room since we were directly in front of a lift. Unfortunately, as the days...

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Helpful?
2Thank meleazarsmith
Manager-Mercer, Lobby Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Ms. Eleazar, Thank you for sharing your feedback regarding your recent stay with us. We value all of our guest feedback, both Positive and Negative, as it is essential to the improvement of service and standards at the hotel. I am sincerely sorry and do agree that we let you and ourselves down on several aspects during your stay...

Ballymoney, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Radisson Blu Hotels
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1Thank jacktan2015
Manager-Mercer, Lobby Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about Radisson Blu Edwardian Mercer Street Hotel

Address: Covent Garden 20 Mercer Street, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)
Region: United Kingdom > England > London > Covent Garden
Price Range: RM990 - RM1,441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Edwardian Mercer Street Hotel 4*
Number of rooms: 137
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Also Known As:
Radisson Edwardian Mountbatten
Radisson London
London Radisson
Hotel Style:
#109 Luxury Hotel in London
#121 Family Hotel in London
#123 Business Hotel in London
#136 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Edwardian Mercer Street Hotel staff and other travellers.
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Questions? Get answers from Radisson Blu Edwardian Mercer Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request rooms with 1 or 2 beds, or the kind of shower/tub you want.”
 of 5 bubbles 788bradm, 12 Jan 2017 | Read review
“Upper floors are better”
 of 5 bubbles TravelingGadfly, 7 Jan 2017 | Read review
“Lower floor rooms may be more exposed to traffic noise”
 of 5 bubbles J8462GJthomasj, 4 Jan 2017 | Read review
“We were given a back facing room. Ideal for no noise if you have a family that wants to retire early. ”
 of 5 bubbles Auntysarah, 1 Jan 2017 | Read review
“junior suites are spacious”
 of 5 bubbles 4eyes4u, 23 Dec 2016 | Read review
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