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Sheraton Grand London Park Lane

Booking.comUS$280*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$331*
US$280*
US$331*
US$281*
US$331*
US$281*
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Sheraton Grand London Park Lane
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398 Reviews from our TripAdvisor Community

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Showing 349: English reviews
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New York City, New York
Reviewed 2 days ago NEWvia mobile

Perfect beds to crash after long flight. Great cup of coffee there. Nice bar for late night connections. Attentive staff. An 'A'. Bit pricey at $600 US a night. Very well done meeting support. Elevators a bit slow

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Helpful?
Thank Robert E
HOTEL’S FAVOURITE REVIEW
Reviewed 26 February 2017 via mobile

Excellent location and pretty decent value. While the Hotel is very nice as are the amenities, what stood out were A.) The location. The proximity to all the local tourist attractions and restaurants was perfect especially when you are only in town for a weekend. B.) The staff. Great customer service and great attitudes throughout the building. That alone gained...

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Helpful?
1Thank Edgard R
About Hotel's Favourite Review
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear Edgard R, Thank you for your positive feedback. We are very happy you were able to take advantage of our excellent location and you were able to enjoy the local tourist attractions and restaurants. We are delighted to read you were impressed with our staff and we are proud to hear you experienced great customer service and attitudes throughout...

Atlanta, Georgia
Reviewed 3 days ago NEW

This beautiful hotel in Mayfair felt like I walked back into time and into the Great Gatsby. The decor was beautiful and art decco in every detail. The location was perfect. Mere steps away from the underground and many places to dine and shop. We thoroughly enjoyed the spring weather walking through Green Park each day to go to and...

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Helpful?
Thank Traveler_2339
London, United Kingdom
Reviewed 3 days ago NEW

I stayed there for a night and since it was quite late I was very hungry so I decided to call room service , I called around 10 times and no ever one answer so I decided to call reception to tell that I wanted some food and no one was replying on the assigned number they gave me ,...

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Helpful?
Thank Paulina1126
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear Paulina1126, Thank you for taking the time to review your recent stay at the hotel. I was very disappointed to read that we failed to deliver our promises to you. I can understand that if must have been a frustrating experience not being able to connect with our in room dinning team. Please rest assured that your feedback was...

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

A well appointed, clean hotel, let down by the service. We were staying for an event being held at the hotel. We thought we would have a quick cup of tea and some sandwiches in the Palm Court (a lovely room) when we arrived. It took them 35 mins to bring the food - we wondered what was so complicated...

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Helpful?
Thank LittleLreviews
SheratonGrandManager, Manager at Sheraton Grand London Park Lane, responded to this review

Dear LittleLreviews, Thank you for taking the time to review your recent stay at the hotel. I am disappointed to read that on certain aspects of your stay we failed to meet your expectations, namely as you felt that the service in our outlets and in the event was below you usual expectations. Rest assured your comments have been shared...

Newtown, Pennsylvania
Reviewed 3 days ago NEWvia mobile

My wife, our three kids and I spent a week in London in mid-April. The Sheraton Grand Park Lane was the perfect home base for our stay. It is close to many of the major sightseeing destinations (either a walk or a couple of tube stops away) but just far enough away that it feels much less touristy. Great location,...

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Helpful?
Thank Matthew G
Reviewed 1 week ago via mobile

We stayed at this hotel for 3 nights. Although the bedroom and bathroom were on the smallish side, they were adequate for a short stay. The bed was comfortable and had a good choice of pillows. The room was very clean, and the staff were very helpful. The location is excellent being within a short walking distance to Buckingham Palace,...

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Helpful?
Thank Nick L
Calgary
Reviewed 1 week ago

The hotel is located on Park Lane adjoining Green Park 5 minutes to the tube, 10 minutes to Buckingham Palace and well located as a jumping off point to explore the city. There is shine and sparkle everywhere in the decor and the bathrooms seem recently renovated and modern. King sized bed was comfortable and the linens were of good...

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Helpful?
Thank CalgaryLucky13
Phoenix, Arizona
Reviewed 1 week ago

This hotel was a Perfect fit for us during our recent stay in London. It is truly a grand hotel with all of the amenities and details of a very fine establishment. But, even with all of its high end ambiance, it was a very comfortable hotel with superb, friendly staff and a wonderful location. Right on Piccadilly, we could...

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Thank Robin K
Kuwait City, Kuwait
Reviewed 1 week ago via mobile

What a gem that I didn't know existed!!! Firstly I arrived early in the morning and of course my room wasn't available nor did I expect it to be. They went punt if their way to ensure I had access to the Club Room and contacted me when one become available a few hours later. The ions are a good...

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Helpful?
Thank KarlBahrain

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Mercante
Mercante
Cuisines: Italian, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton London Park Lane Hotel is centrally located near Buckingham Palace and stroll over to the boutiques of Bond Street, Knightsbridge, and London's West End theatres. As evening falls enjoy a conversation over a world famous English afternoon tea at the Palm Court, or experience a Mayfair local Smith & Whistle. From 1st September 2014, The Park Lane Hotel will be undergoing a transformation. We are very excited to be making a major investment in the hotel which will result in completely renovated guest rooms and public areas. During this period, the hotel will remain open and will continue to offer all of its current services. ... more   less 

Additional Information about Sheraton Grand London Park Lane

Address: Piccadilly | Piccadilly, London W1J 7BX, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,432 - RM2,757 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand London Park Lane 5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
Hotel Style:
#202 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand London Park Lane staff and other travellers.
12 questions
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Edinburgh, United Kingdom
9 months ago
Riyadh, Saudi Arabia
New York City, New York
Brandon, Florida

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Questions? Get answers from Sheraton Grand London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for Park view!”
Traveler_2339, 23 May 2017 | Read review
“Beware of the room type you book and the view you have from your room”
JackMair00, 15 May 2017 | Read review
“use your SPG points-”
JenR602, 14 May 2017 | Read review
“Do not select this hotel”
dadom477, 12 May 2017 | Read review
“Higher floors for quietness and view”
davee727, 30 Apr 2017 | Read review
5 of 5
Booking.com
US$280* /night
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Orbitz.comUS$281
Sheraton.comUS$281
HotelQuicklyUS$331
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Prices are for 1 room, 2 adults
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